John Funk Community Champion

I second the add-on Revyz. But I am also an advisor for full transparency. 

Not sure how strange this is, but I tend to eat my food one thing at a time. I start with the thing on the plate that I like the least and work my way to the final thing which is the item I like best. Granted sometimes I have to have a few bites of each to determine which is the better items. :-)

Hi Zihan - Welcome to the Atlassian Community! Can you share screen shots of what you are seeing?

Hi Sanjivani, How will this field be populated? By automation/script? Or directly by a user? If by automation/script, then you should be able to remove the field from the Edit screen but leave it on the view screen and have the automation rule or ScriptRunner script populate it. If by user, then you can see if the…

Hi Vivek, I would suggest using the Revyz Configuration Manager for Jira. There are a couple of menu options for Insights and Cleanup that I think you would find very helpful. You can do a free trial and check it out.…

Did you actually look at the permission scheme? Did you run the permission helper inside the permission scheme?

No, it will have no effect on the others 

Hi Jonathan - welcome to the Atlassian Community! Can you share the rule that you have already that sends the notification? 

Hi Abhishek - Welcome to the Atlassian Community! You can use an add-on from the Atlassian Marketplace such as the Revyz Back and Restore For Jira app. Full transparency, I am an advisor for the app.…

So it's a little scary how much Bob and I are alike. 1. Also Bug Bunny - pretty much the same reason as Bob. 2. Blue - I just like the color :-) 3. Not a car guy either so anything that is reliable and doesn't break down often - I think that describes me mostly 4. Probably hamburgers though I enjoy a lot of foods - also…

Hi Serge - Welcome to the Atlassian Community! First, be very careful when allowing anyway to Delete issues. It is advised to instead have a separate status for Canceled or Abandoned or Aborted or something that like. Or setting the Resolution to Obsolete or Won't Do or something like that when moving to the Done status.…

Hi Jimmy, Not sure what would cause this. Is the Component filled in by the user at the time the issue is created? Or is it added by a post function or automation rule or something else? Is the issue you are creating on the "Integrations" project? Or a different project? Are there any validators on the create transition in…

Hi Konrad, Do you also have Jira Service Management? And are there already 3 free agents there? If so, that is the reason. You need to take out one of the agents, then add your Jira software license, then you can add the Agent back. Because you are at the limit of the JSM agents, it won't let you add more software users…

Hi Anand - Welcome to the Atlassian Community! The short answer is yes, you can create multiple boards for a single project. Each board would just need to have a different board filter which identifies the issues for that board. This would need to be a Jira Software Company-managed project type. 

Hi Shasheenkant, There is not field with out of the box Jira called "Bug type". You would need to create a custom field of single pick list type is you want to be able to choose just one value. Or Multi pick list type if you want to be able to apply multiple values at one time. Or to see if that custom field already…

Okay, see if you can find a field called "Work category" using the Condition in your automation rule. It should be there. 

Hi Alessandra - Welcome to the Atlassian Community! Would this list of contacts be Jira users? Or just a list of email addresses from somewhere? Would you enter and maintain this list manually - like a select list custom field? 

Hi Raghad, I suspect the new work categories for ITSM projects is not yet available for Automation Rules. I will see if I can get more information. 

Hi Ortal - Welcome to the Atlassian Community! It might be that you are not in a project role that is used in the permission scheme for the project now. Go to the list of all projects, search for the project, the click the 3 dots to the right and choose project settings. Once in there, go to People and see if you are in a…

Hi Merve - Welcome to the Atlassian Community! Projects are first moved to the trash for a period of 60 days before they are permanently deleted. Have you check the trash bin for projects yet? settings > Projects > Trash If it is not there, then it is gone for good. You should invest in a good Backup and Recovery app that…

こんにちは @kyoko Akiyama - アトラシアン コミュニティへようこそ! 作成された問題に基づいてトリガーを作成します。 必要に応じて条件を追加します。 次に、問題の編集に新しいアクションを追加します。 この時点で、知っておく必要があります 親フィールドを選択し、そのキーを入力します。

Hi Ahmed, If it is on a Jira Work Management project board, its probably because some issues are using an issue type attached to a different workflow. JWM boards only show one workflow at a time. If you click the ... More button on the top right and then select Workflow, then you can select a different workflow and see if…

Hi Lars, A couple of questions - is there is a post function in the workflow that fires during the create to create sub-tasks for this workflow? Second, why are you creating an issue type called To Do? That's a status, not an issue type. Third, what type of project is this? Software? Business? Is it Company-managed or…

Hi @SM Jira Support Engineer - Welcome to the Atlassian Community! I have not tried anything like that before and first thought is that it is probably not possible. You would first have to submit the first form through before anything else could happen. But I don't think there is any connection from the first form to the…

What are the issue types for the uncompleted ones then? You should be able to do a query where the sprint = sprint name to see all of the issues in that sprint. 

Hi Darrin, Basically, there is only one hierarchy. So creating a new issue type called program will not affect any other projects. However, if there is already a hierarchy in place like you describe in your sandbox, if you replace the issue type above Epic with Program, that will affect all projects using that hierarchy.…

Hi Marc, So sorry that no one has responded here yet! I have been completely covered up with work and not able to respond for a few months. Did you get a solution? 

Yep, I think you are spot on with your approach. 

Hi Maria, Yes, I can confirm it's still a limitation for me. 

Hi Oleg - Can you share a screenshot of your workflow?