John Funk Community Champion

Hi Deirdre - Welcome to the Atlassian Community! Make sure you are in the Administrator project role for the project. If not, add yourself, refresh and try to connect again. Specifically as a Project Administrator, not just a Jira Administrator. 

Hi David, You can run a query/create a filter. Then from the filter area, click the 3 dots menu in the upper right and choose Bulk Change.

Hey Karolin, I implemented something similar to that in my previous company and would be more than happy to discuss what we did. You can connect with me directly in LinkedIn here: https://www.linkedin.com/in/john-funk-92261a38/

Hey Bill, I think those are great suggestions. You should submit a ticket to Atlassian with those recommendations. 

Hola Camila, Debe comunicarse directamente con el proveedor de OKR Boards para obtener ayuda.

Thanks to all the hard-working CAB members, and all the work that you do. It does not go unnoticed!

Hi Dana, can you share some screenshots of your rule and the result when the rule is run?

Are you all good now?

Hi Eric, Yes, you are correct that you would need two rules. Is there a particular reason that you want to combine them? (Other than the obvious one of less maintenance). 

If you have already created the project, go to Project Settings, then Summary. Click on the Workflow Scheme name. Then click on Use a different Scheme. Select the Scheme you want. 

Hi Axel, 50 custom fields on a project is a lot. A WHOLE lot. And you want to do more than that? I would caution you against so many custom fields. 

Hi Elvis, The article is a little outdated, but see if it helps you. https://community.atlassian.com/t5/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699

Hi Christoph, You cannot just change the project. You have to create a new project and then migrate the data. 

Hi Paul, I would say it’s whatever you want them to be. You define that as an organization. If it’s too confusing to have both, just get rid of one as to me, there’s too many resolutions anyway. You’re organization needs to bring clarity as to the meaning of which ones they use and get rid of the rest.

Friday during the day it pretty much like any other. Though I try to do some reading if work has not been completely overwhelming. 

Hi @GladysA You should submit a support ticket to Atlassian to have them investigate. https://support.atlassian.com/contact/#/

Let me see if I can get someone to help. 

Hi Serge, that’s a very large and open type of question. Question would need to be more focused for exactly what you’re trying to do with the workflow. What types of workflows you need, how many, etc. but in general Jira is very flexible with workflows.

So the last thing to try would be a different browser, or using incognito mode. If neither of those help, you would need to submit a support request to Atlassian

I think that's a great suggestion. You will need to pass that feedback along to Atlassian as that current functionality is not possible. You can click the Send feedback link on the bottom left while in an issue in Jira, or you can submit here: https://support.atlassian.com/contact/#/

Hi Jonathan - Welcome to the Atlassian Community! You might try adding an Advanced Condition and use: {{issue.comments.last.author}} not equal to {{issue.assignee}}

go to the permission scheme, used by the project, and use the permission helper there. Try the transition issues and resolve issues and edit issues permissions and see if there’s any problems with any of those.

Hi Rupali, You should create a company managed project. Then you can create a workflow scheme using any workflows that you want based on issue type. then, as you create additional projects, you can attach them to the same workflow scheme. for automation rules, go to settings > System > Global automation. There you can…

No, there will be no impact to the project to re-index. You can do that in the background if people are working in Jira right now. Do that, then refresh the page after the re-index is done, and then try it again. 

But what EXACTLY are you doing with the key? Where are you putting it with the rule? What field does it interact with? 

Hi Sangeetha - Welcome to the Atlassian Community! Have you re-indexed lately? Maybe try that. When you click on the Resolved button, does it just return to the issue? Does it transition to the next status but the Resolution field is not updated? Or will it not even transition? 

All registered and hotel booked! Need to work on my flight. SOOOOO looking forward to seeing everyone. 

Hi @IT Demonware - This typically happens when you migrate workflows from one site to another (or say from server to cloud). The functionality should all still be there (validators, conditions, etc.), it's just the layout that's messed up. 

Hi Ron, Not sure that I exactly follow your scenario, but you would just use the parent field and the issue type. If the issue is an Epic, then the Summary field is the "Epic Name". If it's not an Epic, then the Parent field will have the value of the Epic key. 

Hi @Suzanne Green - yes, you should be able to do that. You would create a variable based on the frequency field, then use the variable in the due date creation instead of the fixed value.