John Funk Community Champion

Hi Anton - Welcome to the Atlassian Community! have your Jira admin check the permission helper within the permission scheme. That will quickly tell what you were missing.

Hi Alexandre - Welcome to the Atlassian Community! you can create an automation rule that clones the ticket into another project, and then links the tickets together. The clone will not move the history with it, but with the link you would have access back to that history. The agent or user, would need to have the…

Hi Shey- Welcome to the Atlassian Community! that shouldn’t be a problem for the customer. But you would want to add the customer to the project role in the project. You are moving the issue to, if they’re not there already. Just do a move action on the issue to move it from one project to the other project. But it…

Mine is probably very much the same as @Mohammed Ibrahim - but specifically, the ability to implement try Approvals like what JSM has where it is built in to the Workflow process, has the ability to Approve issues by email without logging in, the ability to add custom fields to the notice emailed to Approvers, etc. Second…

Hi @Jessica Munoz Valerio - Do it just like you have it. Assuming Software Request and Software Cost are the exact names of the fields. 

Correct.

Hi Janna, Try adding a transition screen to the transition you are using to got to Approved. Then add a Field Required validator to the transition and check for the Comments field. 

You can't have some users on Premium and others on Standard. ALL users are either one or the other. 

Well, if you already have a field for the URL that is a text field, then creating a new URL type field and moving the data to that field and getting rid of the existing field does not add additional fields. 

I spent about 25 years in project and program management - many of those in the US Federal Government contracting space doing Waterfall. Then about 10 years ago, I made the move to the commercial world and various agile methodologies. A consultant brought in Jira shortly after I started in that company. Since it was new,…

I don't have a set schedule for Mondays any more. Every week is a new adventure!

There's no change here and don't expect there would be any time soon. You need to create a new custom field of Paragraph type. Then put your content in the Default value for that field. Then create an automation rule that runs on Issue Created and copy the value from the custom field to the Description field. Put the…

Hi Rompicherla, I suggest you contact the Dynamic Forms vendor directly for assistance. 

Hi @Maximilian Brand You can put in a log action prior to the transition to log the 10147 field to see what value is in it. You might have a default value for it, but existing issues probably have a null value in that field. Make sure you have a value in the field for all existing issues. 

So I am thinking you could create a base/template project with all of those tasks. And then clone that project using an add-on like Deep Clone or Revyz Backup and Restore app - they have an option to clone a project. 

Hi @ofremont - Welcome to the Atlassian Community! All statuses fall into one of 3 categories - To Do (gray), In Progress (blue), or Done (green). You cannot change these categories, nor can you change the color. If you have an existing status that falls into a category that is different than what you desire, you can…

Hi Mieke-Kora, No, this is the set of built in filters. Your best best is to use the Quick Filters. 

Hi Praka - Welcome to the Atlassian Community! Use the Two Dimensional Filter gadget. Then use Assignee for the Y axis and Status for the X axis. 

Is this a Company-managed project? Or Team-managed?

Did you get this accomplished? 

Hi Mike - Welcome to the Atlassian Community! I would suggest one of the Marketplace apps to help with this as they can provide granular restore. That's especially handy for unintentional deletes. You might try a free trial with the Revyzy Back and Restore App for Jira. Full disclosure, I am an advisor for the app. 

You should be able to use Parent.

Interesting - why Neil? 

Hi Matthew - Welcome to the Atlassian Community! You should implement Issue Level Security. You can find more here: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

For Free plan, I will see if someone can come help you. 

You can submit here: https://support.atlassian.com/contact/#/

Hi Shalini - Welcome to the Atlassian Community! Go to Settings > System > External System Import

I don't know - maybe that's what happens when you update Sub-tasks by CSV. I would add a column for parent and put in the existing value to be sure. 

Selon le journal d'audit, la condition n'était pas remplie. Je ne peux pas dire exactement en anglais ce que vérifie votre état. Mais cela n’est pas atteint lorsque vous créez la nouvelle sous-tâche. C'est pourquoi le reste de votre règle s'arrête.

Hi Naveenkumar - Welcome to the Atlassian Community! You need to modify the Workflow used by the Defect issue type on your project to add the status. What type of project are you using? Team-managed? Company-managed?