John Funk Community Champion

Hi Rizky, I am not a JMWE expert but it looks like you need to add a condition also to check if the field is Empty (null). So it would be an OR.

No playing sports in the house. Of course that rarely stopped me or my brother when we were the only ones home. Once we knocked a large hole in the wall in the hallway playing football. 

Hi Rita, So why are these not separate fields in Jira? 

Hi @Mohammad RahmaniNasab - can you provide a sample of the code? 

Hi Rana - Welcome to the Atlassian Community! We would love to give you a demo this week. If you connect through LinkedIn, we can set that up.. https://www.linkedin.com/in/john-funk-92261a38 We have offices in KSA, UAE, Egypt, etc.

Hi Marivi, Can you be more specific about which details were missing?

A Kanban project is fine.

Agreed - I think this is your best option for implementing.

Gotcha. Take a look at this article then and see if it helps you. If it does, please give it a Like. :-) https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Hi Scott, Let's first start with what you are wanting to do. "When I do this, I want this to happen ..."

Hi Sreeja, Create an automation rule based on Issue Commented trigger Add any Conditions for the issue that has been commented on so that it doesn't fire on every comment on every issue. Add a Branch for Linked Issues. Select specific Link Types if applicable. Add action for Comment on Issue -…

It's in the article I linked above. 

Okay, so what is not working with the rule? 

Thank you for the clarification on the issue security scheme. That is something I will ask about in the future for these. Also, thanks for putting in the support ticket. And I think it might just mean that you ware "new" to the Atlassian Community - not Jira. :-)

Hi Paula, Queues are simply queries or filters. You don't actually create a ticket in a queue - you just create a ticket. The queue query/filter determines which tickets show in it. So, the real question becomes, what's the difference in the filters used for the queues? That will help guide you to what you need for the new…

Hi Avi, You can put the first field on the Create and Edit Screens and the second field on the Edit Screen. 

Hi Alberto - Welcome to the Atlassian Community! Can you provide some more details of exactly what you are trying to do? 

You are welcome.

Sorry - yes, thank you for the correction @Bill Sheboy !!

Hi Whitni - Welcome to the Atlassian Community! I have been seeing this a lot lately. Instead of doing a Clone, try doing a Create Issue action and identify the fields you want to copy. The choose copy from the Trigger issue. 

Can you post your final rule for future users?

Yes, your best bet is to contact support. But do not use the word enterprise with them - that means something totally different. 

Hi Jessica, You can set SLAs for the timing of your assignments, and also have an automation rule for setting the assignee of the ticket. So, let's take one thing at a time. What is most important first that you would like to solve? 

Hi Aliya - Welcome to the Atlassian Community! If the issue types use the same workflow, then you can just change it. But if they are different, then you need to do a Move. 

Hi Gabriel, It depends on what you mean by a search action. You can use conditions based on JQL. What is the exact scenario?

Hi Ayush - Welcome to the Atlassian Community! You can create different screens for different issue types on your project. First copy the existing screen and name it something so that you can identify it easily. Then create a new screen scheme and use the screen you just created as the Default. Now edit the Issue Type…

Did the CSV file create the Epics and child issues all at the same time? Or separately? 

Hi Vara, It might not let you delete project A because it has issues that were moved to another project. You can try though. Regardless, it will not affect issues in Project B. 

I don't see a Branch in your rule. You need to follow my guidelines above. 

@Sanket Parlikar {Revyz}