John Funk Community Champion

Hi Karin, Add this to your filter: AND status changed to Done > startOfDay(-5m)

You are very welcome. 

Hi Amy, Add a Condition in the first rule above right after the trigger and before the Branch to check if the Issue Type = Epic 

You can create an automation rule based on an Issue Created trigger. Then add any Conditions for that specific type of issue if you want. You probably want to add an action for Re-fetch Issue here to be sure the linkage has happened. Then add a branch for Linked Issues. Choose the Cloners option. Add an action for Edit…

Hi Muhammad - Welcome to the Atlassian Community! Only Agents can interact with issues in Jira Service Management projects. Users with Jira Software licenses would be able to see the issues, but not interact. 

Was referring to answers you might get here. Go to the source at Atlassian with the link above.

Yay!! Glad it is working. I am seeing other comments on other posts about that. You could open a Support ticket with Atlassian if you would like to get to the bottom of it. https://support.atlassian.com/contact/#/

How can you be an Enterprise user and not be a paid user??

You have 3 conditions in that first rule but the audit log is only showing that it went through two conditions. So the Application field = Lineatrack and that passed. But both branches should have fired and there would be two conditions mentioned. So, what is the issue type for SUPINT-681?

Very good - thanks for sharing that. Now, what do you want to happen and when? 

Great! Glad it helps. 

And this is a multi-project rule with both projects in the Rule Details? 

Thank you. And now for the Audit Log details for when it fails?

Hi Haneena, You can find that guidance here: https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/

Gotcha. You will need a third party Marketplace app to be able to export dashboards. 

Hi Sven - Welcome to the Atlassian Community! The top section just shows the most recent ones you have used. So whichever one you have used the most recently will be at the top. That view will be different for all users. If you click on View all dashboards, it will be alphabetically. 

Take a screenshot. :-)

Hi Rachel - Welcome to the Atlassian Community! I migrated about 30 projects from Asana to Jira Work Management recently for a client. Everyone will be much happier with JWM eventually, once they use it more and see what it can do. We will help you as much as we can as well. Try to stick with Company-managed projects.…

Não acho que você conseguirá fazer isso com um sistema externo como esse. Provavelmente é melhor entrar em contato com o suporte da Atlassian para ver se eles podem ajudar. https://support.atlassian.com/contact/#/

Hi Nataliya, No, you can't hide columns in a Team-managed project. You can create a second board where you can do that if you like. See this article on how to do that if you are interested. https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018 Give it a…

Then the answer is no, you can't have multiple statuses in a single column. You can create a second board where you can do that if you like. See this article on how to do that if you are interested. https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018…

Then you are probably better off just contacting Atlassian Support and have them guide you through it. 

Hi Hcastro - Welcome to the Atlassian Community! How are the issues connected exactly that you want to copy information from one to the other?

Hi Vincent, Can you share your entire rule and details from the audit when it runs but doesn't work?

Sure - just connect with me on LinkedIn and we can share email addresses there. 

Hi Benjamin, Jira Work Management comes with both Jira Software and Jira Service Management. Why are you trying to remove it? 

You are very welcome.

Hi Sachin - Welcome to the Atlassian Community! Use this: issuetype in (Story, Bug)

Hi Divya - Welcome to the Atlassian Community! I would think that would depend on who is asking you to report it. What do they want to see? 

Hi Axel - Welcome to the Atlassian Community! I would go ahead and open a support ticket with Atlassian. https://support.atlassian.com/contact/#/ Please post back here with the resolution for future readers.