John Funk Community Champion

Is it working now?

Well, think of a question and pass it along here. Maybe someone will be fortunate enough to be in the elevator and get TWO questions. :-)

Going to see if someone from Atlassian can take a look since you are on the free plan. 

What details are you wanting? 

So, what differentiates the different queues? Do you have a field with some type of level? Or other another way to say this issue belongs in this queue? 

Can you share a screenshot of one of those fields for the Context? 

Let the Community be your Google haha. 

Hi Matthias, You cannot use Global context custom fields with Team-managed projects. They must include the Project name of the Team-managed project to show up there. Meaning you can never have Global custom fields shared with Team-managed projects. They can be shared with other Company-managed projects if you like. But you…

So your internal rule is that even if someone Declines it still moves on? I think you are going to have to deal with that first. Maybe it goes to another Status and drops the person who declined from the list of approvers. But that's going to get really messy. 

Hi Mohammad - Welcome to the Atlassian Community! What are the actual field names you are using? You should be able to create an Automation Rule that will do what you want. Basically a Field Value Changed trigger on the End Date. Add any needed Conditions. Then add a Branch for Linked issues. Select the particular issue…

Hi Muhammad, Jira users can see the ticket (if you have given them permission to do so through the Permission Scheme attached to the Project), but they can't really interact with it in any other manner. They can't transition it to another step in the workflow, can't edit/update fields, etc. Those are only done by Agents.…

So, you have the Decline going to the same Status as the Approved. That's not normal or the way the Approval process is is designed in Jira. The thought is that if anyone Declines, it's dead and doesn't move forward. So you typically will see the Decline going to a separate Done type status like Declined or No Approved or…

Yep, that's them - was trying to refrain from posting any actual pictures so as to not defame them haha. Always a challenge to answer those types of questions, and I don't envy them. 

Hearing advance from a CEO with multi-billion dollar revenue is always enlightening! This is also something we could all benefit from. 

What an awesome question! Hoping you get the opportunity!

No even sure what to do with that one, haha. 

Hi Amorena Can you share a screenshot with the details of the Approval/Decline on the Status? 

Hi Akshay - Welcome to the Atlassian Community! Use the Regular Expression Check validator. Select eh Field and then put in the value for the check in the Regular expression: field. Be sure the value is the exact same value needed, including Case. 

Makes sense - figured it was something like that. Glad you got it figured out!

Yes!!!! Wouldn't we all LOVE to get that summary!!

Yep, yep, yep! Anything dealing with the JAC would be at the top of my list!

Hoping they might actually share this one from the stage this year! I bet it is mind-blowing. 

I was saving my question for after others posted - but you just hit the nail on the head! That would also be my question. 

HAHA - that's a couple of different ends of the spectrum. And valid questions!

Something tells me that would actually be the perfect question!

Awesome question - and one I would love to know the answer to, also!

Maybe - have you tried other browsers? 

No, you would have to update all of the current ones manually. 

Hi Eric - Welcome to the Atlassian Community! You need to open a support ticket with Atlassian for them to check the suppression list. https://support.atlassian.com/contact/#/

Hi Marie - Welcome to the Atlassian Community! If it works with incognito mode, then it is probably something in your browser - most likely related to extensions. So you can disable one of the extensions, then go to the portal and see if it works. If not, then disable the next extension and try it again. Then keep doing it…