John Funk Community Champion

Hi Sian, Try putting in the Start date and End date (or Due date) with the same date.

Hi Srikant - Welcome to the Atlassian Community! Try just doing a search in the search box to see if you can find it. Try using: text ~ “some text” Where are some text? Is some of the wording in your subtask

Hi Marsha, Please share a screenshot of your Permission Scheme for that project for that permission. If it has been removed, try using the Permission Helper while in the permission scheme to see what it says.

Hi AJ check the history to see who created the issue. It might have been an agent created it directly with the create button outside of the portal. If that’s the case, I’m not sure you can see it through the portal view.

This is a Jira service management system field. If that field appears and other places, it might be that someone created it with the same name. Again, what is it true or trying to do with this field?

Hi Helly - Welcome to the Atlassian Community! In reality the locked fields are system fields more than they are custom fields. And they are locked for a reason. Which field is it? And what are you trying to do? 

Hi Srikanth - Welcome to the Atlassian Community! We ended up having to open a support ticket: https://support.atlassian.com/contact/#/

You are welcome. 

Hi Nephtali - Welcome to the Atlassian Community! What exactly are you doing when the error happens? The steps in other words. And what type of value is what you have hidden? The summary? A user account? Something else? 

I grew up in a small town and there weren't but a couple of public pools. And both were kinda far from where we lived, so we rarely went. Which is fine with me as I am not a water person, haha. But it was always middle of the summer on a Sunday afternoon when we did go. I remember it being hot outside every time. The pool…

Hi Gillian, Maybe copy the rule and change the trigger to manual. And then try it then while on an issue that qualifies and see what happens. 

Hi Daniel - Welcome to the Atlassian Community! You should be able to do that. Advance to the form in create mode and then create your QR code using that link. And then try it out! That's the best way to know. 

Hi @Kim_ Byeonghwa _SSS_ - Welcome to the Atlassian Community! What didn't work? Can you share the full automation rule? And can you share the audit log after you run it? 

Hi Nikki - I would love for you to document that process as you do it. That would be a great article/blog!!

Hi Prathap, The only way to do this as you want would be to possibly use the ScriptRunner Behaviours app. There's workarounds using transition screens as you mention. 

Let's say you have issue ABC-123 on project ABC. Then you move it to project DEF and it generates a new key of DEF-876. The system knows that DEF-876 used to be ABC-123. If you query for ABC-123, it will find it and bring up DEF-876. If you were to delete project ABC, that would not be possible. Therefore, Jira prevents…

Hi Nikita - Welcome to the Atlassian Community! Since you are on a free plan, I will see if someone from Atlassian can come here. 

Nope - don't think it will let you because you moved the current issues and Atlassian keeps that connection in issue keys behind the scenes. So you will not be able to completely delete the project. 

Okay, you will need to copy the workflow. Then make the changes on the new workflow while it is still inactive. Then you can add the new workflow to the workflow scheme currently being used the by the project. Match it up with the same issue types the current workflow uses. You are in effect, switching out the workflows.…

Hi Jonathan, If using an automation rule/smart values, you can do this: {{issue.assignee.displayName.split(" ").first}}

Hi @vgeorg - You should probably open a support ticket with Atlassian to see if they can do it. https://support.atlassian.com/contact/#/

Hey Greg - Welcome to the Atlassian Community! You need to change the Billing Contact under Settings > Billing

Hi Andreas - You might want to open a support ticket with Atlassian to get their guidance. https://support.atlassian.com/contact/#/

Hi Mohammed - Welcome to the Atlassian Community! For an issue to be considered Completed on a scrum board, the issue must be in the far right hand column (last column) regardless of what the status is. 

Hi Simon, I don't think that field is currently available for Data Center. You should vote for and follow this request: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877 Also, here is the current documentation showing the currently available fields:…

Hi @rtamam I don't think there is a function to be able to do that at the present time. You might open a support ticket with Atlassian for that suggestion. In the short term, you should manually check the log here for any items. 

Hi Mar Angelo - Welcome to the Atlassian Community! I would suggest that you have a multi-step approval process and when the issue moves into the status prior to the last approval status, then populate the Approvers field with the value of the Reporter using an automation rule. 

Hi Samuel - Welcome to the Atlassian Community! Basically, the statuses are just names that Atlassian came up with for their template. You can call them whatever you want them to be and/or they can mean whatever you want them to mean. So, you decide what each of those means. And if you don't like the names, replace them by…

Hi Christian, The statuses are based on the Workflow that is associated with the project. So if you create a new project and the default workflow that comes with that template has those names, that what you see. So, if you want to change the status names, then you need to modify the workflow. But do not simply change the…

Hi RG - Are you saying to cannot toggle that top one off?