John Funk Community Champion

Hi Sean - Welcome to the Atlassian Community! Are you using any third party apps like with checkboxes to insert into the Description field? Or how are you adding those? Also, unlike other fields in Jira, the Description field has a Save button that much be clicked after you change anything in the field. 

@Sean Somerville - Go down the Activities section. Click on Comments if that is the only thing showing and you should get a dropdown to select History. 

You are welcome - glad you got it to work. Please click on the Accept answer button above to close this one out. 

Hi Ricardo - Welcome to the Atlassian Community! This is usually related to permissions. Check with your Jira Administrator to see if your permissions have changed and to which products you have access. 

Hi Daniel - No, Atlassian provides tools to help with project and task management. 

Yes, this is where I was going by trying to get that second screenshot - more than likely that would have exposed that. Glad you got it figured out. 

You should have two blocks - one is the IF - which you included in the first screenshot. The second is the ElseIf, which you have not included a screenshot for. Another thing to try is to go to TECHS-108136 and see if you can change the value of the Priority field directly to Low.

Hi Katie - Welcome to the Atlassian Community! Try this: {{userInputs.startDate.jiraDate}}

Hi Haroon - Welcome to the Atlassian Community! You can easily check by going to Settings > Issues > Statuses and search for Planning. You will need to be a Jira Administrator to do this. If you indeed do see it, then in your workflow, click to add a Status, start typing in Planning and if it comes up just click on it to…

Good - glad you got it sorted out. I have a personal site I created also, so I could tell the email was legit. Best of luck!

You can create a custom field that has the exact same list of options. Then come back to the form and link the form field to the Jira custom field and all of the options will come in. 

Hi Dmitry, You should go ahead and open a support ticket with Atlassian so they can look into it. https://support.atlassian.com/contact/#/

Actually, I think that is the likely scenario whether they admit to it or not. Otherwise who could create a new site using their name? 

Great! Glad you got it sorted out.

Need to see the Else If block and details of the action to Edit the Priority field. 

Hi Aleena, Take a look at this article and see if it helps. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

@john.monteith - did you try this for future reference?

No, just do a screenshot of the rule. :-)

Hi Brendan - Welcome to the Atlassian Community! I am seeing other users report similar things. Please open a support ticket with Atlassian so they can investigate further. https://support.atlassian.com/contact/#/

Hi Marc - Welcome to the Atlassian Community! Can you share the rule? Especially any details where you are setting the Priority field.

Hi Chris, Yeah, it doesn't look like that field is available for Software forms. You can create the issue and change the value after the fact. You might want to open a ticket with Atlassian Support to get their feedback as to why it is not available. https://support.atlassian.com/contact/#/

Maybe try with no spaces

Hi Thiago - Welcome to the Atlassian Community! You need to disable the option on the project for sending emails to the Organization. Go to Project Settings > Notifications > Customer Notifications Disable the one for Organization added.

Hi Christopher - Welcome to the Atlassian Community! No, Teams are different and totally separate from Groups. Groups are controlled by users with Site Access Administrator permissions and have been around for a long time. The Teams field is relatively new and do not require Site Admin permissions to setup. But the field…

Hi John, I have not tried to put multiple options in the Regular Expression Check for two values but maybe try: Option [Yes,No]

Hi Victor - Welcome to the Atlassian Community! The easiest way is to create a new custom field with the menu options from the form. Then in the form you can link it to this new custom Jira field. Once that is done, then you can create a rule based on a Field Value Changed trigger and read the value of the field. 

I will flag here and see if someone from Atlassian can come take a look. 

Statuses associated with issues can span multiple boards or even projects depending on the workflow and where it is attached. Boards can further limit which issues show. So just because you see that in the Configure board doesn't mean you will see that in the board itself. I know, that's confusing, but it is showing the…

Hi Deepu - Welcome to the Atlassian Community! If you have a paid account, you can contact Atlassian Support and have them check if the email address is on their Suppression List. https://support.atlassian.com/contact/#/

Hi Michael - Welcome to the Atlassian Community! The title of the email is a legitimate one - just got one yesterday myself. However, the body of the email should not be blank. But the user might have created their own new site using their name and a company email.