John Funk Community Champion

Hi Lou - Welcome to the Atlassian Community! The Epic Name and Epic Link fields have been deprecated. You should use the Parent field instead of the Epic Link field. Is the Feature a child under the Epic? 

Can you share some screen shots of the query and results and then issues that is should have returned? 

Hi Sara - Welcome to the Atlassian Community! No, that is definitely not right - it should not take that long. I suspect it might be with either the Labels or Category. You might try it without one or both of those fields included and see what happens. 

You won't be able to do that there. You would need to create an automation rule that does that. 

Sure, here ya go: https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/

Hi Dave - Welcome to the Atlassian Community! I would use the Revyz Data Manager for Jira app in the Atlassian Marketplace. 

Hi Michael, If you are talking about Jira Software or Jira Business forms, then no they can't be copied. If you are talking about Advanced/ProForma forms in Jira Service Management, then yes, those can be copied to other JSM projects. 

Hi Ponnappan, Are you referring to the value of None that you added? Or the value of None that just comes with the list of values? Can you share more information? Like the query itself and what is not working about it?

Hi Danielle - Welcome to the Atlassian Community! Is the Design Priorities an Active Sprint?

Hi Laurent - Welcome to the Atlassian Community! It seems that a bug might have been introduced. You should open a support ticket with Atlassian to report it. https://support.atlassian.com/contact/#/

Hi Rahul, Clockwork also has a free version and a paid version. https://marketplace.atlassian.com/apps/1220750/clockwork-lite-time-tracker-time-tracking-and-timesheets?hosting=cloud&tab=overview

Gotcha. Yeah, that's a lot of top level tickets to get all of their children down the line. If you can't just add a comma and another issue key in what you have so far, then you might try something like ScriptRunner which would give you functionality and power. 

Hi Deb, It is best to just add another transition to the two statuses. Then you would need to add Conditions for each of the transitions going to those statuses to check the value of the Issue type. This leaves you with one Workflow to maintain instead of two. 

Hi Vartan - Welcome to the Atlassian Community! Go to Projects Settings > Details while on the project. Then you can change the Default assignee at the bottom of the page. Be sure to save it!

Buen día, Isabel. Bienvenida a la comunidad de Atlassian. En primer lugar, he eliminado el enlace a tu sitio de Jira por motivos de seguridad. No deberías compartirlos en un foro público. Entonces, ¿quieres eliminar tu instancia de Jira?

Hi Birthe - Welcome to the Atlassian Community! I would include a field in the form for the issue key. Then have your agent start the form and put the value of the key in the field. Then copy the URL to send to the client. If the key is not included in the URL, then just have the agent include the key in the email to the…

Hi Nida - Welcome to the Atlassian Community! So, what is not working with the rule? Can you share the audit log for when it runs? 

Hi Avi - Welcome to the Atlassian Community! If you are going the Free license route, you can create a Guest account for those users and give then access to a single Space. But that would mean that each KB would be a separate Space. 

Hi @chernandez - Welcome to the Atlassian Community! A couple of things - you need to create a custom field that you want the users to go into. It should be of multiple user picker field if you want multiple users to go into this field. Then in your CSV file, use the email address of the users separated by a comma. 

Awesome! Maybe they will get you fixed up then! Hopefully, they are using that as a holder for DC since they don't really have that open in the JAC. 

Hi Laurynas - Welcome to the Atlassian Community! I am pretty sure this is a recent bug that has been introduced. You need to open a support ticket with Atlassian so they are aware that you are having a problem. https://support.atlassian.com/contact/#/

Hi Anders, Just so you know, Server version is no longer supported, so the chances of that bug getting fixed are slim to none. Maybe none to none. Your best bet is going to be migrating to Data Center or Cloud. 

Hi Priyanka, You won't be able to do that with a simple JQL query. You might can get what you want by creating an automation rule using lookupIssues functionality and update the paragraph field with the list of issues returned from the lookupIssues.

Hi @Ananjan_miniOrange - Thanks for posting. I have attending both virtual and in person events - though I don't think I have any pictures. Virtual events are great for the content being presented and in person events are great for the collaboration and connections you can make. 

Hi Sven, I would open a support ticket with Atlassian to see what they say. This might be a bug. https://support.atlassian.com/contact/#/

Hi Lucas - Welcome to the Atlassian Community! Yes, that article would be what you follow. You must be a Jira Admin to be able to use the option identified. To get there go to Settings > System > External System Import Then click on the link for Switch to old experience. Let us know how it goes!

Thanks @Patricia Modispacher _k15t_ - very thorough and good guidance. Thanks for all of the screenshots!

Hi HCS - Welcome to the Atlassian Community! You need to log in to your Jira instance. Then go to Settings > Billing

Hi Dominik, Under the Free plan, all users can see all projects. And you can only have up to 10 total users for free. Is that what you are trying to accomplish?

Hi @Sébastien OZANNE - Welcome to the Atlassian Community! Here's an article that will guide you on how to create a second board for a Team-managed project: https://community.atlassian.com/t5/Jira-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018