John Funk Community Champion

Hi Stephan, So I am not sure of your exact question. What's the one thing you want to see first?

Hi Gabriela - Welcome to the Atlassian Community! It's best to open a support ticket with Atlassian for this so they can try to tell what is going on. https://support.atlassian.com/contact/#/

Hi Robert - Welcome to the Atlassian Community! What platform are you using? Cloud? Data Center? From the lack of answers, you might want to go ahead and open a support ticket with Atlassian. https://support.atlassian.com/contact/#/

Great!

You are welcome!

Hi Brandon - Welcome to the Atlassian Community! I don't know that you will be able to do that because the Reporter will not have permissions to update the fields on the issue once the issue is created. 

Click on add fields, then click off the Epic Link field and select the Parent field in the list. 

Hi Nicolas - Welcome to the Atlassian Community! Yes, you can use a filter with the portfolio function and base your plan on the filter. 

Hi @川端春輝 - Welcome to the Atlassian Community! See this article for deleting a Confluence subscription. https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Great! Glad it worked. Kindly click the Accept answer button above so we can close this one out. Thanks!

Hi Robert - Welcome to the Atlassian Community! See this article for guidance on how to export data from Jira Data Center. https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

Dang, what a great article!!! :-)

Hi Joanne - Welcome to the Atlassian Community! You can toggle it off per Jehan's instructions, but you might as well get used to it because at some point you will be switched over to it and you will not be able to turn it off. 

Wooohoooo! What an awesome group!!

Hey Heather, No, the user will not be able to access the filter if they do not have a license. If they have a Jira license they should be able to see the filter if you share it with them AND add them to the Service Desk Team project role for the project. They do not need to be an Agent. 

Hi Ana - Welcome to the Atlassian Community! You probably want to base your Plan on a JQL Query and not a project or board. 

Hi Frances - All forms are attached to a project. You create the form inside the project therefore it is attached. 

Hi Jeremy - Welcome to the Atlassian Community! Unfortunately with the base one project Timeline, you are not able to make those modifications or show those details. You would need the Plans through Jira Premium for that. 

Hi Tasneem, That's probably because the group that contains the Agents is also granted access to the other products. Click on the 3 dots and the View Product Details. You will want to change or remove the groups for those products so that only users are granted access to the products.

Can you provide the exact query that you used to search? 

You are very welcome!

Hi Kevin - Welcome to the Atlassian Community! There are a variety of vendors providing SSO connections for Atlassian products. I suggest you check out the Atlassian Marketplace. https://marketplace.atlassian.com/search?query=azure%20ad&product=confluence

Now go to Project Settings for the project you want to change this for. Click on Priorities on the left side and then change the Priority scheme to be the new one. 

Hi Hilary - Welcome to the Atlassian Community! If you are trying to see them on the existing board, no they won't be there. If you create a filter and use something simple like: project = ABC where ABC is the project you migrated the issues to, you should see them there. 

Hi Ian - Welcome to the Atlassian Community! You can't turn the colors off, but maybe if you change it to Gray for each one that will help. Click on the colored square and then you can change the color. 

Hi Ann, You can duplicate the plan and try starting from here. Click on Plans, View all plans. Then from the list of Plans, click on the 3 dots to the right of the plan and select Duplicate.

Can you add a new scheme? 

Did you follow my steps above to get to the Priority Schemes?

Hi Pauline - Welcome to the Atlassian Community! You cannot create Tasks as children of Stories - they sit at the same level in Jira and under Agile principles. You can create Sub-tasks under Stories, though. 

New stars board every week!!