Max Foerster - K15t Community Champion

Afaik, you need the apps installed before the deletion is happening to be able to log it. Best, Max

Hey @Gabriel Santos, welcome to the Atlassian Community. How can you be sure that the issue was not deleted? This action is not tracked anywhere and without specific third-party apps installed, it will not be traceable. It could have been moved as well but then you would still be able to access it through the old key.…

Hey @venkatesh_goteti, welcome to the Atlassian community. Can you give us some more specific information about your situation with that page? If the page was a draft, so not yet published, not even once. Then, your data is lost as there is no page history. If the page has been published before, you should be able to…

Hi @SAzaruddin.mp, welcome to the community! Did you try the official documentation provided by ManageEngine? * External Action Plug-in - Jira Integration Do you need anything else? What is your exact use case and are you looking at a way to interact with SDP from Jira or to interact with Jira from within SDP? I'm sure you…

That's what I thought. I did the same. :) But do you have additional questions?

Hi @Yunkavi Sabastian Wirsiy, welcome to the community! <removed because I said something wrong> 😄 Best, Max 

Hey @Narayan Basak I already added a reply to your other question, I was checking my user export because your options sounded different from what I remembered. I can only see matching names from to the product roles in my export, like "None", "Guest", "User", "Admin" and "User access admin". So in addition to my other…

Hey @Narayan Basak, It's straightforward when it comes to separating costs for each application. For your cost overview, please head to the admin hub for your Cloud site on admin.atlassian.com and navigate to "Billing". You see the current licensed users for each application and the next price estimate. You assign certain…

Hi @Adam Sagolla I was of the opinion that it's not possible/supported in the new editor to link to files on a share like that in the new editor on cloud. Looking at the resolved issue CONFCLOUD-67240 - Link to local files from within Confluence , I might be wrong. There's a new comment from this year: Hi everyone, This is…

Hey @Yash Pradhan If you want to run Confluence on your own setup, you will have to look at the data center version of the products. This is not an option for Confluence Cloud. Confluence Data Center lets you decide every aspect of the environment, including which database is used. I'll link you to the documentation…

Hey @Heldesk Team Max here from K15t, the makers of Scroll Viewport. This sounds like a technical issue with the UPM (Universal Plugin Manager), which handles the licenses. Can you make sure that you have the latest version of the UPM installed? If this is the case, I also recommend that you contact Atlassian Support.…

Hi @Sara Fossberg, and welcome to the community! The average age gadget is available on Cloud, too. The first related content linked to on the right side of the article is Difference between Average Age Chart gadget in Jira Server and Cloud. 👍🏽 The KB article you're mentioning applies to Server/DC only, as the gadgets are…

Hi @Ramanatha Pasupula , welome to the community. According to Atlassian's documentation on upgrading Confluence, the suggested upgrade path for your version and any version between 6.0.5 to 8.x is "Upgrade directly to the latest version of Confluence 8." (Upgrading Confluence) Best, Max

Hi @Bob Krautner, and welcome to the community! You need the "Create Space" global permission to be able to create a team or project space. You can find more information in the Confluence Cloud documentation: * Create a team or project space Best, Max

Thanks for letting us know, and I'm happy you got a quick response! :) Best, Max

Hey Petteri, I've never encountered this, and I couldn't find more information about why it could be missing. I would recommend contacting Atlassian support to identify the (probably) simple reason for this. Additionally, I left feedback on the documentation article that this information about why the option can be missing…

Hey Ashna, I honestly have no idea. The "Zendesk Jira App" is an app for Zendesk, available on the Zendesk Marketplace and developed by Zendesk. So maybe you should raise these questions in a Zendesk community or the official support for the app. As the integration seems to rely on the project role…

Hey Petteri, Can you share a screenshot of your admin hub experience with us, and are you an Organization admin for your site? Best, Max

Hi @Petteri Sulonen , and welcome to the community. You can change the so-called landing product in the Atlassian admin hub. Find more information in the Atlassian documentation: * Set your site’s landing product Let me know if that answers your question. :) Best, Max

HI @Ashna Vaghela and welcome to the community. Can you provide us with some more information about the integration? And about what type of integration are we talking about? It sounds like you want to integrate Jira into Zendesk ("I am currently setting up Zendesk and want to integrate Jira with it"), correct? What…

Hi @Appu Murugan, and welcome to the community. As you do not see all available issue types within Hubspot, I assume that talking to the Hubspot support about their JIra integration is a better approach to resolving this. Or start by searching the Hubspot community as I did a second ago. You can find existing questions…

Hi @venkatesh If the workflow is shared, you cannot edit it without affecting all projects working with that workflow. It sounds logical at first since it is a shared resource. So, either you make generalized changes that are valid for all projects, or you will have to stop sharing the workflow. I would not advise forcing…

Hey @Lara Brown As guest users are directly tied to the number of licensed users/the license tier, there's no option to add more than five guests per licensed user unless you increase the number of licensed users/your license tier. I guess you have to find other ways to manage guest accounts to free them up or need to…

Hey Shubhangi, Unfortunately, Confluence Cloud does not support user macros. You are left with a few options to try out: * Find a third-party plugin * Write your own plugin * Write an app using Forge Best, Max

Hi @Roei Soudai, and welcome to the community! There's an ongoing issue with XML exports (from DC and Cloud; it doesn't matter) not being able to be imported again. Confluence will return a variety of error messages like the foreign key constraint you saw or, for example, "Transaction rolled back because it is marked as…

Hi @Neeraj Prasad Dev Are you referring to public links in Confluence Cloud? A quick search in the official docs should have surfaced these articles: * Share content externally with public links * Set up and manage public links I quote from the docs: What are the default settings for public links? In Global permissions,…

Awesome! 😄🤘🏼 and you're very welcome. 

Hi @Siri Oppedal, welcome to the community! There's no update on the issue, and users are still required to be able to administer a project to manage versions/releases. Are you aware of the public issue that you can vote on? -> JRACLOUD-34015 - Separate Project permissions for Version Management Best, Max

Hi @Maria Petkova, Max here from K15t. :) Can it be that you also use Comala apps in your Confluence and integrate them with our Scroll apps? The mention of the workflow indicates that this might be the case. Since that makes the publishing situation more complex, can you please contact us in our help center and create a…

Hey @Nguyen Tuan Nghia , welcome to the community. I have moved your question to the Training & Certification group in the community. I hope it gets better visibility and you get a faster answer. :) Maybe @Ree Kent or @Jaime Netzer might be able to support here as well. Best, Max