Max Foerster - K15t Community Champion

Hey @Neil Davidson The search on text fields is sometimes special and requires a bit of a deeper understanding regarding fuzzy searches, searches for exact phrases, stemming, etc. In your case, have you tried searching for the exact phrase? "Batch Name ~ "\"NO-XX-01\"" There's a lot of material in the documentation…

Hi @BG Pantaleon You can find the option in the admin hub. :) Best, Max

You're welcome, @Emily _ DevSamurai. 🤘🏼

Thanks, Gustav. I'm happy that I could be of help. 🤘🏼

Hey @Gustav Lindskog There are a few ways to tackle this. One is modifying the exported space files and removing/updating any references to the old key and replacing it with a new key. But maybe simply try this; * Create a new space. * Move the few pages you want to migrate. * Export that space and import it in the target…

Hey @Georgette Idrissou Hast du zufällig schon den kostenlos Kurs zum Thema Jira Governance & Housekeeping in der Atlassian University gefunden? Vielleicht findest du da ja auch schon ein wenig Inspiration in den Materialien und Anwendungsfällen. :) Viele Grüße, Max

You're welcome. :)

Hey @MDinkhoff Jira Work Management can be purchased as a standalone product. If you start using Jira Software of Jira Service Management, Jira Work Management will be part of that subscription and does not need to be licensed on top. Best, Max

Hi @Emily _ DevSamurai, Assets is a part of the Jira Service Management Premium (and Enterprise) subscription. So to try it, you can start the regular JSM Premium trial. It's free for 30 days. Best, Max 

Hey Anthony, There are sample questions and materials available for each certification in the Atlassian University. There are prep courses, too. The free skillbuilder webinars and additional content in the catalog are also based on real-world experiences. So in case you knew that already, what else are you looking for?…

Hi @Juan Felix Espinoza Hurtado, welcome to the community! What icons are you talking about exactly? Project avatars, the look and feel settings for the cloud site, or emojis? And what does it look like when you say, "it does not load correctly"? You should generally be okay with *.jpg, *.gif, and *.png files. Depending on…

There are several causes that can lead to this message. There is no current incident on status.atlassian.com, but that does not necessarily mean that there are no issues with a specific instance. So we can't give you an answer to the question. So either find another way to contact the provider or be patient. And then it…

@Rahul , It's the latest. 😉 There's no "version" available on cloud like you might be used to from other platforms. Best, Max

Hey @Jack Charnley It sounds like you would like to be able to restrict specific queues to your contractor. Unfortunately, Jira Service Management does not support restricting queues, so the contractor will be able to see all queues even though they probably will be empty. You should do some research on the Atlassian…

Hi @Wei Lin Could you have been affected by yesterday's incident affecting general user management in the Atlassian cloud? -> Issues in new product activations, user management and user imports After the issue is resolved, could you please try again to invite the user? :) Best, Max

Hi @Yusuf Yahya Calis Can you briefly explain what "cbteam" is doing? I guess they have nothing to do with Atlassian, but they just as well use the products for their offer and services. As you can probably guess from the error message, their cloud instance is currently unavailable. I can imagine that there are other ways…

Hey hey @Viktoriya Borisova, how is this badge supposed to work? I've had a few ACEs in the meantime and was wondering when it will finally be completed. 😄

Hey @Jan Plenty of official resources are available by Atlassian outlining and explaining the whole end-of-life topic for server licenses, just like Server end of support FAQs and Journey to Cloud. You can continuously use Confluence, but like you said, without any updates and support. That will also apply to third-party…

Hi @Demerle Lewis You should be able to locate it in the project settings of the service project. Can you administer the project? Best, Max

I'm glad to hear that. :) If you have any other questions, feel free to ask them in the community. And have a great weekend! Best, Max

I guess I have to free my afternoon to make sure to hit the 100 pounds. 😄 And again, kudos @Monique vdB , for this awesome initative.

Hi @NORBERTUS WUSANA While I have never seen this error message myself, I highly doubt it has anything to do with your users. Since it also sounds like all users are affected, it sounds more like a problem with Confluence. Have you already created a support ticket with Atlassian? Best, Max

Hey @青本 If you press the "Publish" button, the page will be published and is not considered a draft anymore. A page is only in a draft state before publishing it. After that, it's available to everyone who has access to it based on space permissions and page restrictions. Best, Max

Hey @Errol, welcome to the community! Can you please check that all exported issues have a resolution value set? Without a resolution set, issues are not considered resolved in Jira. You can easily see this if the issue key and summary are struck through. :) It doesn't matter if the issue is in a status that belongs to the…

Hey @Hester van Dort-de With, welcome to the community! :) Check out the Default Space Permissions page in your Confluence settings and configure it accordingly to ensure that every created space is open to all employees. You can find more information in the documentation: Assign space permissions This will not prevent a…

Nice, Kathryn! 🤩 🤘🏼I hate logging time, and the less time I have to spend doing it, the better it is for me 😄

Hi Antoine I would not say that my answer is completely inaccurate. But your description was not clear to me, so I need to ask further questions to better understand the issue. The links you posted are three separate Jira Cloud instances, and there's a known issue with bot accounts creating free instances to cause some…

The procedure that I have described to you results in the evaluation being canceled ( and the app being removed from Confluence. That is what you are trying to achieve, correct? :) Best, Max

Hi @Antoine Lafarge , welcome to the community. I have a few questions. First of all, what do you mean by "fake jira projects"? There's nothing like fake Jira projects. Projects are created deliberately by either Jira admins (company-managed) or by anyone with the global permission for creating team-managed projects. So…

Hey @Jorge Acuña , welcome to the community. Have you tried what is written in black and bold on your screenshot? Head over to https://admin.atlassian.com/ and navigate to the billing section for your site. From there, you can manage the subscription and end it. After that, you should be able to simply uninstall it from…