Max Foerster - K15t Community Champion

Hi Dana, the next Enterprise Release is around the corner, so just wait some more. it won't be long :) Best, Max

Hi Paul, could you please post a picture of the column mapping of your board? Have you mapped all statuses already? Best, Max

Which version are you on? Because I tested it yesterday with an inactive user and had no problems having an inactive user as the reporter. That's why I'm wondering here.

That's good to hear, have you already worked on the fired event in the post functions tab of the transition? Maybe creating a custom event and specifying your specific recipients in the notification scheme and of course adding it to the post function is the easiest way to finish this.

Hi Jon, is it an option to introduce a transition especially available to her or other accounts with a screen to enter a comment etc. and then just firing a regular event or custom event? Everything else will require third-party apps :) Best, Max

That's because you have to be at least a Jira administrator to create "regular" projects from templates as they have some impact in the backend (creating configuration etc.). So it's not very recommendable to let every user be able to create projects ;) It's not fun to clean up that mess.

Hi Senthilkumar, as I understand your question, the answer is yes. Please refer to the official documentation for more information. It's all said there :) Give a user, an issue, a permission and it will be checked, so give it a try in the Jira administration. Permission Helper Best, Max

There's no "going back" as they are independent projects and different from regular projects 

Hi Cathy, to be able to do that, you would need to say which tool you want to use :) Then we can give a detailed instruction. So what suitable apps do you maybe have installed in your instance already? Best, Max

Hi Danna, what you experience is the usual behavior and perfectly fine if you're used to Jira. But a question, when you delete the user in the AD shouldn't it still stick around in Jira as inactive? Which then would mean inactive users don't do any harm and don't necessarily have to be changed as reporter etc. but can't be…

Hi Mark, just head over to the Atlassian Marketplace and have a look yourself and you can generate a free trial of every other app there as well and also head over to the documentation. Wish you lots of fun starting to enhance your Jira with one or the other workflow app! That's when the fun begins! Best, Max

Hey Mark, another approach next ScriptRunner & Scripts and JSU could be to use a calculated field provided by Jira Workflow Toolbox (developed by my team at Decadis). So you wouldn't have to care about post functions in transitions to update the parent's custom field as it would always be "calculated" (looking up whatever…

Hi André, as this is not the official support of Trello but a community you should directly get in touch with them using the contact form available here: https://trello.com/contact Best, Max

Hi Cathy, you have different ways to achieve that through scripts or using one of the workflow apps available on the marketplace. So, for example, you could make use of a post-function to update the summary when you're creating that issue. Best, Max

Hi Brad, you're right. You see the linked Jira feature requests is for Jira Server and the article is talking about Jira v.4.4+ which also only applies to the server application. So what field do you want to rename and have you read through this article for Jira Cloud? You only got very few possibilities of renaming system…

Hi Natasha, as Raynard already said, Jira offers you a built-in post function in workflows called "Update Issue Field" that enables you to update a few system fields. Selecting the field "Resolution" and selecting the value "None" results in the field value to be cleared. Depending on the workflow you're already using in…

Hi Mike, simple question to ask, but have you contacted Atlassian support already to ask for a possible solution to change that? https://support.atlassian.com/contact/#/ Best, Max

Hi Barak, right now you're posting to the Atlassian Community which is a good place to get help regarding any topic from other users and have an exchange. But this is not the same as opening a support ticket with Atlassian. We're all trying to help but if you're facing serious issues with your applications I suggest…

Hi @LarryBrock, thank you, always try to be of help. ;) About Jira Ops, I'll take this with me when I see the guys again in November but just a short comment about that. My gut feeling is that it's quite early to talk about a certification for Jira Ops at all. There are so many things to take into consideration like Jira…

Hi @Anil Kumar, could you please explain in more detail what you're asking for? :)

Hi Jeremy, I'm not aware of any way to achieve this and honestly, you will be better of copying the screen and just quickly adding all the fields to new tabs while deleting the unnecessary ones. I know it can be a pain :) Best, Max

Is there a chance for a second workshop taking place? I'm intrigued what's happening in that workshop and I love templates :D -Max

Hi @JJ Travers, looking at the name and marketplace site of Confluence Cloud for Slack you need to be using Confluence Cloud and not Server like you currently are. Best, Max

What a beautiful sky and hey there Anna, the Munich/Bavarian people get more and more here :D

Hi Ananda, are you using a so-called next-gen project? Because this kind of project differ from the classic projects in Jira and currently don't offer the second layer of sub-tasks. But reading through this post in the community, sub-tasks are mentioned as "coming soon". So if you currently have to and want to work with…

Hi Richard, in Jira Cloud the ability to add free apps is bound to being a member of one of the following groups: site-admins, administrators or jira-administrators. Only site-admins can add paid apps. So maybe have a look at your user group memberships. Best, Max

Hi Paul, I guess you're talking about an app on the marketplace, so if you have specific questions about that app I suggest reaching out to the vendor. But in general Jira offers a REST API and I guess you can extend your Dynamics365 to call for specific information from your Jira instance. But maybe this is a topic you…

Hi Ananda, the Jira issue hierarchy is pretty easy and flat, you will be able to add sub-tasks to your story but not tasks to a story like the parent-child relationship issues have with sub-tasks in Jira in general. You should try using issue links (and maybe creating more suitable issue link types for you) to connect your…

It's a tricky situation. We all started at this or a similar point and were dealing with the challenges to get the tools flying but I also honestly say, if you don't want to invest additional money in a higher support tier or any external help for your problems (by the way it doesn't look like you've been using the…

Hi Jose, Atlassian offers all necessary information about what to expect from what support tier and incident severity, so maybe have a look at this page * Atlassian Support Offerings But in general, I'd say asking Atlassian support for help in your case is not the best way to go. If you need to set up the tools and want to…