Thijs D. | Dortus Atlassian Partner

Comments

  • That part depends on your company, I can't see your internal setup from here. But in your first screenshot there's a red banner at the top of your Confluence with "Raise a support ticket" and "Getting access to Confluence". I'd start there, that's usually the team that runs it. Just say you need a space restored from an…
  • Ah ok, that's the issue. Restore isn't in Space Tools at all, it's only in the global admin screens (Administration > General Configuration > Backup and Restore). You need to be a Confluence system admin to see that. Same with the restore folder, that's on the server itself. So you'll have to ask whoever runs Confluence at…
  • Hi @PAWAN BILLA You won't find this under Space Tools: importing a space export is done in the global administration, so you need Confluence System Administrator permission. Because your file is 1.2 GB, don't upload it through the browser (that's only meant for small spaces and often times out). Use the restore directory…
  • Hi @Rajampeta Sreevally , That 402 message has two documented causes: more than 5 users in a Free workspace, or a failed payment that downgraded the plan (see this KB article: https://support.atlassian.com/bitbucket-cloud/kb/fix-error-your-push-failed-because-the-account-has-exceeded-its-user-limit). From what you checked,…