Greg D Rising Star

@Nick Haller do you think it would make sense to build functionality into the system Start date and End date to have an equivalent in JPD that automatically abstracts the type away and maps to those system fields since those are what has been determined to be the typical default in Team-managed, Plans, etc.? I understand…

@Blake Hall do you find that it is helpful to capture current pain points in related processes from the stakeholders around a topic in advance of the sessions so that you can potentially tailor addressing those pieces proactively in each segment?

Hi @Sarah Navin , is this close to being fixed? The workarounds do not function to help with rituals/ceremonies within sprints and kanban. The Epic level is lower than a Goal level. We’ve been leaning heavily into Atlas Goals as the “above‑epic” layer for OKRs and ran into a pretty sharp edge in Jira Software…

@Cornelia Jeppsson thanks for sharing your setup and it is great to hear what other people have up and running! We also have an Initiative level above Epic, but scaling it on the Jira side is more rigid (some teams want a level in between that and Epic, some above Initiative and below Theme, etc.)... the nice thing about…

From my experience, the best Jira ↔ Salesforce setup is neither middleware nor full-scale data syncing — and I'd argue there's a third option worth naming. Why both common approaches fall short: * Middleware introduces the most points of failure and adds operational overhead (as the article notes) * Broad field syncing…

Good stuff! To me, it feels like maybe the title should be "When Humans Stop Reviewing Their Work and Blindly Trust a Tool - Lack of Review Gets Amplified by AI".... the general themes I was reading through here are that someone needs to take ownership of the output, even if it was automation that generated the output…

Good content, Janessa! Thanks for putting this together! Seeing that you are just about at the magic number of 50, I felt like I had to follow along and complete the challenge. Been getting caught up on my content. Realized that on mobile, it's not easy to grab my profile pic, but hopefully the subscriber numbers are a…

I have seen other people I work with ask about this too. Conceptually, is this just a preference thing? Could everyone operate by only nesting Objectives and having the success metrics on those (in this case "Key Results")? Should we all stop thinking of Key Results as a parent and instead just map work items to them to…

@Sunil Kunisetty do you happen to have a step-by-step for how production web apps should set it up? Teams have reported this same issue to me as they are under the impression they are blocked to only set up apps using localhost even after we have whitelisted/allow-listed custom domains for them. I am not sure of the exact…

Thanks for the updates on public forms, @Loretta Brunette. We're excited about the direction but have some specific needs that aren't covered yet: * Layout and non-Jira fields: We need forms in Jira Software/Work Management that support layout sections and non-Jira fields, similar to what Advanced/ProForma forms offer in…

Awesome 3-part series @Rebekka Heilmann _viadee_ (and @Darryl Lee for the review since Rebekka mentioned that)! We have been working through this Atlassian native service account journey too. As you mentioned, this approach with our own fully licensed additional proxy technical users has been happening for many years (we…

@Nicola Sun thanks for addressing all of those things and hoping you all can move quickly so we can clean up the current Goals as much as possible and potentially scale it for more use-cases. For the status update reporting, the teams want to get more customized. They essentially want to look by reporting line for which…

@Gary Spross you stumbled onto a piece of the puzzle that led to the painful creation of Story point estimate in Team-Managed spaces (originally Next Gen projects). I think there were some other reasons, but I believe the fact that the real field is not locked was one of the drivers. I wish that there was an easy way for…

@Carol Low I confirmed with support that the team-managed fields/discovery fields experience has not yet been enabled on our sites since ours are very large and complex. Hopefully we will receive it soon so we can track down a bunch of duplicate fields that do not have values (we cannot figure out where they are via JQL…

Hey @Carol Low is there any update on when the team-managed and discovery fields will show in the Fields section? Also, an alias like @Brian R mentioned and @Stefan Draber & @Josh elaborated on would be really helpful. A contextable name that shows when working in a specific space to replicate what is in the JSM portal and…

I do like the concept here, but my honest first reaction was "I hope this doesn't mean we get critical improvements less often—I just want different priorities in what gets released first." I'm hoping this shift helps unlock some resources for continuous releases around the foundational workflow issues that create real…

For sure. There are definitely valid use-cases. In the one you mentioned, you can also copy the form itself to another work item as an option (although things have gotten a little funky with the Forms/Advanced Forms). Forms help tremendously with avoiding bespoke field bloat and so they are super powerful! Hoping we can…

Good call @Rudy Holtkamp ! I forgot about the newer smart values when looking back at one of our rules (looks like we still need to clean some of those up.... I think when I first saw that launch, I saw we needed to get those form field keys and it turned into a project we couldn't yet prioritize, ha). I guess my points…

You may want to look into added advanced branching to your automation rules to check each value that you care about having an answer, store each as a variable of both its question and answer if it has an answer and then set your description to all of the variables in order so that it only shows the responses. It doesn't…

@Long Nguyen cool stuff! Will admins be able to disable it on a particular agent or restrict it from being added to introduce some guardrails if we notice it is consuming too many credits/resources? Trying to think through some future states of our setup.

@Nicola Sunon top of my previous comment, I wanted to share some additional needs we're encountering as we scale our use of Goals and Success Measures. Goal Types & Filtering We have a strong need to be able to change the Goal Types on existing goals and the ability to filter by Goal Type in the Goal Directory and plans.…

This made me very happy when I found it! :) Probably even more-so than most people since I was not a fan of the color for my primary team's randomized initial selection, ha. So thank you! @April Chi as others are mentioning a need for custom avatars/icons, maybe some of the newer list sections can show the custom Team…

Hi @Nicola Sun, related to @Yousra A_comments on hierarchy: we've been encouraging teams to use Goals alongside their Jira work items, with Plans providing visualization of how everything connects. However, we're encountering three significant hierarchy issues: 1. In Jira Plans - Broken Goal Hierarchy When grouping by…

@Mat ChavezI know you asked Spencer, but here's my take: On the terminology changes... Terminology is always challenging (especially across languages), so while "Space" may have helped identify Confluence specifically in the past, I think Atlassian is trying to shift us toward viewing their ecosystem as more flexible…

@Deeksha do you envision that these can be directly tied to Teams in some way? And will these Stakeholders potentially combine the features of Customer Organizations into this sort of setup so that you can utilize JQL and other features to check the members and provide portal visibility? Those Customer Orgs currently allow…

I definitely understand all of your perspectives and was trying to stay away from the terms themselves, but I do find it interesting that you all are saying that you have always considered your "project" tracking to be at this top-level Jira workspace and that your preference would be to keep spinning up new big containers…

@Chris Calvert and others, maybe these details will help (I will try to stay away from the two terms in question). From what I have seen across multiple companies and Jira sites is that this particular thing in Jira is typically used as a forever-living area. While some are archived/deleted, the typical use-case is that…

@April Chi this is great! Makes sense to align Teams to other objects that can be archived. It will be good to keep associations to work items and other details on the Team page, yet have the Team in an archived state. I would say, please no notifications for this to Org Admins. We would prefer that it lives only in the…

@Nerd Nathan to add on to what @__ Jimi Wikman mentioned, the typical use-case of these workspaces that I have seen across various teams and companies is a very long-lived space that is customized for similar work items or teams to drive work forward with best practices from the Org as a whole, yet some slight nuances that…

@April Chi yes, I can sync up. In regards to that question, I was wondering if there could be a concept of a blended Team. That way, a team could have people added and removed automatically from group changes (I am thinking mostly about the Active Directory sync into a group here keeping certain members aligned in the…