Greg D Rising Star

Hi John, Thanks for the response and the transparency. I think it is great that you combined the two automations in the sidebar and I can see how that would help new users (no qualms there). And the new automation is awesome, just has some gaps right now, as you know. I am super excited that Atlassian actually partnered…

Yup, my realm is actually website services (helping entrepreneurs with their full internet presence through Websites + Marketing)... but yes, proceedtopanic is available as a domain and you should go grab it up. Stay strong everyone. New issue view is only getting better every day!

Hey @Matthew Canham , thanks for the update and this is great news! Lots of haters here so I just wanted to give you some positive feedback. Will the full switch make the issues load faster and bring other performance gains? I'm assuming it will (not having to maintain the old clunky codebase). Think we could speed up the…

Hi Matt and team, thanks for working towards this better issue layout with groups coming and being able to control the left side of the screen! For pinning, as an Admin, is it possible to turn off the feature for our users? We should be ok if not, but just curious what options we have (our users ask for a lot of things to…

Yup.... I figure since a specific deprecation date is not yet set, I will wait a little before reaching out to Atlassian (and maybe someone will comment here before then). We currently use four different methods of automation and they all have pros and cons which force us to actually need all four depending on the…

Hi Michael, this is not a full answer (you can do the role check now), but I am mainly echoing both of these questions and adding one more detail. Right now the new Automation will not handle everything that we need and the audit log needs to be searchable by issue key. If the rules are going to be migrated, I am assuming…

Reflecting on the side panel, I think the real problem was that it took two clicks to get to the "Main Menu"... I just use the . to navigate around Jira anyway, but I think if there was a way to get back to the Main Menu with a single keyboard shortcut or click, people would have liked it more (you get buried once in a…

Make the top bar only have Projects, Filters, Dashboards, Create and the Search Box. Regular users never need to go to Apps or People. Admins should just be clicking the . on their keyboard as a shortcut to get to all of the important places that they need to be to administer things like apps. When you click the logo, you…

For Phil’s concern, it would be nice to be able to collapse the top horizontal nav when needed (a way to hide it and a small hamburger menu icon remains in the white space... gives us more use of the real estate when needed). However, to echo many others, you should bury "Your Work" and "People" (especially while People is…

This is really funny. As Travis said, this is just old Jira back again branded as new. But at least now the infrastructure is far better with faster search and more stability. Will we still be able to collapse all expanded sidebars and replace that Jira logo with what we want? Also, when you click the logo, will it…

Dwight, just so you know, classic Jira can be distributed and is not centralized by default... you just add as many users to the administrators group as you want and the functionality is far superior than NextGen if you take the time to learn it. We had a few users ramp up a year ago and they became extremely knowledgeable…

Jira Service Desk is completely broken due to this launch. There is no way to control the visibility settings for portal-only customers and so none of your agents can see who it was that emails in or makes a request from the portal. There could be duplicate display names and you have no idea which email address you are…

I strongly agree with Victor. Next-Gen is for people that have never used Jira before that are building a brand new Jira instance (good way to capture more market-share of other types of users that have no software admin experience). If you know what you are doing I would recommend to fully steer clear and prevent your…

Another problem we had was where in setting up a new instance, we added some users as site-admins so they could manage billing. But when entering the instance, they were forced to create a project. We will just make sure to never add someone as a site-admin until they have logged in and contributed first. I wish that the…

Yes, I think my biggest problem with the new design is that if a user is provisioned as a site-admin (and even if they are downgraded after provisioning), they cannot even access the instance without creating a project. I do not think that the first login is the place that users need to be creating projects (even if they…

In theory, it may sound like a good idea to let other users have more Admin privileges to create projects so they can work in the way that they would like, but it actually creates more work for primary system-admins (these other users do not know enough about how to set everything up, so we are constantly re-configuring,…