Arkadiusz Wroblewski Community Champion

Hi @Chris Cosat apologies for the confusion, my previous link was for Bitbucket, not Trello. Trello doesn't have a deactivated workspace recovery page, but if your workspace was deleted, the good news is that your boards weren't lost. They simply become closed and orphaned. Reopen a closed board | Trello | Atlassian…

Hello @Nicola Johnston Trello doesn't include a permanent, native card count for lists out of the box. If your colleague sees one constantly, they are likely utilizing a browser extension like Card Counter or a Power-Up such as List Limits or Dashcards. If you just need a quick check without installing anything, you can…

@Lutz Wilde You´re Welcome. Nothing to thanks. Play as a Team!😊 You can call it that. 🙂 Please accept the answer if it helped you, so others can find it faster.

Hello @Lutz Wilde The delay you're seeing in Trello Workspace Views is usually expected behavior. Because Workspace Calendar and Table views aggregate data across multiple boards, Trello uses background caching to process everything. This means new cards or updated due dates typically take a few minutes to sync and…

@Praveen T K One important thing to keep in mind is that Atlassian is doing a lot around Rovo right now. That also means that features, governance, and administration options are still actively evolving. It is worth checking the settings and documentation regularly, because this area can change quickly. You may see new…

@Dave LIAO and all, For example, in Japan, using speakerphone in public is considered very bad manners. Of course, everything depends on culture. But personally, I do not really want other people to hear my entire conversation, and they should not have to hear it either. For me, it is a matter of respect: respect for…

Hello Sithum, This error points to an entitlement mismatch, a paid Jira, Confluence, or standard Rovo plan is completely separate from a Rovo Dev Standard subscription.😉 Have your admin confirm that Rovo Dev Standard is active for your site and that your account is in the correct Rovo Dev user group. Keep in mind that…

Hello Praveen, Atlassian Rovo currently doesn't natively separate "use agent" permissions from "view instructions," meaning anyone who can invoke an agent can also see its prompt configuration. To safeguard sensitive logic, thresholds, or secrets, it's best to keep your prompts generic and offload the actual…

Hello Michał, The URL naming (`customerId` vs `cloudId`) isn't the issue, both use your standard cloud site identifier. You are likely hitting a known native limitation: JSM Operations endpoints do not support service accounts (JSDCLOUD-17685). This explains why your token works for normal Jira REST APIs but fails here. 😉…

Hello @Abilash Jira internal screens and the JSM Portal form are configured completely separately. If a field shows up internally but is missing on the portal, you need to explicitly add it to the portal form layout.😉 Navigate to: Project settings → Request types → Select your request type → Request form Drag the field…

Hello @Jan Hunor Log in to your Trello account. Select your Trello Workspace on the left-hand side of your homepage. Click on Billing in the Workspace menu. Scroll to the bottom of the page and click Cancel (or Manage > Deactivate if managing via the Atlassian admin hub). Complete the brief cancellation questionnaire and…

Hello and Welcome to Community @Negar Jalalian In that case, here are a few KB articles as a refresher. I could explain it step by step here, but if you only need a refresh, the official KB articles are the better reference. Understand Atlassian Guard | Atlassian Support Prepare for and set up Atlassian Guard | Atlassian…

@Sid Zhang Jira's business board Group by menu natively only supports Status, Priority, Assignee, and Category. "Workstream" isn't a standard option, meaning it was likely configured as a Category value that someone recently changed or cleared. If you need true grouping by a custom field, the business board won't work. The…

Hello @Nitesh Hasija Most of maintenance are 10-15 Minutes, sometimes Longer. Im sure it won´t be long Best, Arkadiusz.🤠

@code2know Neither here ? https://bitbucket.org/account/workspaces/deactivated I Requested assistance for you. Best, Arkadiusz🤠

@Sakshi Verma Our Trello Hero ☀️🤠

@Sid Zhang Then please just bring it up internally to your admin. Regards, Arkadiusz🤠☀️

@Jan Pilař No need to thank, we're all about supporting each other! Have great day. Best Arkadiusz 🤠 😎 

Hello @Emily That message means the Trello board itself is closed. A board admin can easily reopen it by going to https://trello.com/my/boards, scrolling down to View all closed boards, and clicking Re-open. If they don't see the option, double-check that they are logged into the exact account with admin rights, or try…

Hello and welcome to Community @Annice Yeo This green tint is almost certainly a color space mismatch. Trello previews are built strictly for the web, not print proofing, so they often struggle to interpret CMYK profiles properly. Download the attached file directly from Trello. If the downloaded file looks correct on your…

Hello @Jan Pilař This preview panel is part of a permanent Jira Cloud UI update, so there isn't an admin setting to disable it. To bypass it and open issues full-screen, just Ctrl/Cmd-click (or middle-click) the link to open it in a new tab, or click the expand icon inside the panel. If this change heavily disrupts your…

Hello @Sid Zhang Fun fact I never seen there Workstream. Since you are on Enterprise, you should raise this with Atlassian Support, if the option disappeared during a rollout and it changed an existing working process. They can confirm whether this is an intended UI change, a feature rollout, or something controlled by…

Hello @Amruta To isolate Project A and its cross-project child issues, you must list the specific epic keys directly in your JQL: project = PROJECTA OR (project in (PROJECTB, PROJECTC) AND parent in (PROJECTA-123, PROJECTA-456)) Native JQL cannot dynamically find "all children of any epic in Project A," so manual tracking…

@Ashleigh Chivers I flagged your post. An Atlassian Support Engineer will review the post and respond on this thread within 2 business days. Best, Arkadiusz 🤠 ☀️😎

@Ashleigh Chivers If you're not able to move forward, feel free to let us know. I can flag it for support, but I can't guarantee anything, as sometimes security matters can take precedence over ownership.

Hello @Amruta Jira boards are driven by their JQL filters, not epic relationships. Linking Project B and C issues to a Project A epic won't automatically display them on Project A's board. Simply expand your board's filter JQL to include the other projects (e.g., project in (PROJECTA, PROJECTB, PROJECTC)). Just ensure you…

Hello and welcome to Community @Rex Fruelda This is a permission-context issue probably (it mostly are). In private chats, Rovo uses your personal access, but in Slack channels, it operates under a restricted bot identity to safeguard data. To fix it, ensure the underlying bot account used for your Slack integration has…

@John Funk Actually, his solution was based on the advice you gave now 😬🤗. Check out my comments part. It seems like it was a weird glitch.

Hello @Andre Felipe Rodrigues Lopes Let's break this down into two main areas: Jira permissions and how things are visible in Microsoft Teams. So, while Jira actions like adding comments and changing status get recorded in the ticket history, Teams chat messages aren't tracked centrally in the Atlassian audit logs.…

Hello and welcome to Community @Deanna First, check if you can still edit native Trello fields like card descriptions or titles. If those work perfectly, the issue is isolated to that specific Power-Up rather than Trello itself. Try opening the board in an incognito browser window or re-authorizing the Power-Up in your…