Arkadiusz Wroblewski Community Champion

Hello @Marvin Brand A standard "field required" validator won't work because Remaining Estimate isn't empty; it already has a value. Try use the Field has been modified validator on your transition screen to force an update. If that validator doesn't support time tracking in your workflow, make a temporary custom field…

@Chris Idema I Requested Assistance for you. Atlassian should be able to do that in your name. Best, Arkadiusz

Hello @QMSpot _ Patrick Gehlich Here you can read more Information about that. [📣New] Introducing the new Customisable JSM Space... - Atlassian Community Best, Arkadiusz🤠

Hello @nixhr I flagged your topic for Atlassian Support. It is possible that your email address landed on an internal suppression list, so they need to check that from their side. Best, Arkadiusz🤠

Hello and welcome to the Community @Amy Sandhu When a item jumps back after being moved, it's usually caused by a local sync glitch or a conflicting Trello automation rule. Check your automations first, then try an incognito window to rule out interference from browser extensions. You can manually recreate the item in the…

Hello @Chris Idema There isn't a Bitbucket Cloud setting to force the commits page to always expand branch names instead of showing the "N branches" badge. The UI groups them automatically because a single commit can be reachable from multiple branches after merges. Check locally using `git branch -r --contains…

Hello @johnrpeterson Yes, sharing your username means it's a personal workspace, which Atlassian blocks from being linked to an organization. The wizard only displays team or shared workspaces where you hold admin rights for both Bitbucket and the Atlassian Org. You can verify this in your workspace settings. If it is a…

Hello @support Please remove your login details and password from this public post immediately to secure your account. For the missing verification email, check your spam folder and ensure your mailbox isn't full. If it's still missing, have your IT admin check your mail gateway logs and whitelist `@am.atlassian.com` and…

You´re Welcome.

@Leo LI Please Raise an Ticket under support.atlassian.com Best, Arkadiusz🤠

@S M I flagged this Post for Support. They should be able open Ticket for you. Best, Arkadiusz🤠

Hello Katie, This usually comes down to their board role. If they are added as Observers, they can view cards but cannot edit them or check off checklist items. They need to be Normal members to make changes. Open the board, click on the members area at the top, and change their role to Normal. While you're checking, make…

Integrate incoming call routing | Opsgenie | Atlassian Support Incoming call routing after migration | Opsgenie | Atlassian Support Phone Numbers | Twilio First, please note that incoming call routing requires a JSM Premium or Enterprise plan, as it isn't available on Standard. For your existing lines, Atlassian requires…

Hello and welcome to the Community ? Are you Organisation Admin or Admin/Billing Contact ? If not, that can also be blocker. Also you are on Free or Standard ? Best Arkadiusz 🤠

Hello @Billy Pelser Could you clarify what you mean by “acquiring new phone lines”? If you want a helpline for customers to call, Jira Service Management doesn't provide phone numbers directly. Instead, on JSM Premium or Enterprise, you need to purchase a number from Twilio first and then connect it via your JSM settings…

@Jenna Grimshaw Press x on your keyboard or click Filter > Clear filters at the top of your board. If the numbers remain, try opening the board in an incognito window. If they disappear there, a browser extension is likely generating the counts, as external extensions won't show up in your Trello Power-Ups list.

@Volodymyr The authenticator app handles standard 2FA, while the email code is a separate identity check. Atlassian uses both as distinct verification layers. Many systems around the world use email as an additional identity verification step, so this is not really unusual. Best, Arkadiusz🤠

Hello and welcome to the Community @Kristin Schloemer The Community cannot manage billing or ownership directly. To upgrade an individual workspace to Standard or Premium, a Workspace admin can simply go to Workspace > Billing > Explore plans. If you need company-wide control and administration over multiple workspaces,…

Hello @Tristan This happens because the OAuth flow automatically reuses your active Microsoft session instead of letting you select the custom mailbox. Open an incognito window or a clean browser profile, log into Jira, and restart the connection under your JSM Email settings. When prompted by Microsoft, log in directly…

Hello @Miguel A_ Ferreira Hmmmmm... Probably workspace mismatch. Check trello.com/my/boards in an incognito window to verify your Atlassian login, and have your teammate confirm you are still on the board's member list. If your dashboard remains completely empty, Trello Support will need to fix this state mismatch from the…

@deseymour No they definitely not new. https://jira.atlassian.com/browse/JRACLOUD-86336 Welcome to Atlassian. You learning every day 😁😉 Best, Arkadiusz 🤠 

Hello @deseymour That popup appears because Jira is asking to update the parent task now that all its visible subtasks are completed. If you do not want to move the parent, just click Cancel. This is a built-in behavior, and there is currently no option to disable the prompt globally. If this is triggering while some…

@Pete Stephens Then I have some advice for you and @Marc -Devoteam- will probably agree with me. If you wanna understand something.... Test it yourself. Don't listen me or anybody trying being smart. Nothing can exchange personal experience. That's how I understand place for Champions here. Not answering every question…

Hello and welcome to the Community @Omer Yaylagul No, the user you follow will not receive an email notification. Following someone in Confluence only impacts your side, updating your personal activity feed and notifications when they create, edit, or comment on content. They will only be notified if you explicitly mention…

@Леонид Hey! You're doing a great job! Just to be clear, we're not actually employees of Atlassian ourselves, but we are here to help users out based on our experience. So just have faith and patience 😊 Best Arkadiusz 🤠 

Hello @Sarah First, please edit your post to remove the email addresses, as this is a public forum. Since Trello relies on Atlassian identity, have the user request a password reset using both the old and new emails. Ensure your mail admin isn't blocking Atlassian or Trello domains, and verify that the new email isn't…

Hello @Haya Bawati Native Jira Automation isn't ideal for daily comment digests because its "changed since last execution" filter checks the entire issue, repeatedly pulling in older comments. It also cannot dynamically group cross-issue data by specific mentioned users. Use an "Issue commented" trigger paired with an…

@Blair at Atlassian Thank you for all your efforts our Bitbucket and Trello Support Heroes 🦸🦸‍♂️🦸‍♀️

Hello @Леонид The workspace restoration likely corrupted the Forge installation state, leaving the backend completely out of sync. Since both CLI and UI commands fail while the app remains visible, Atlassian Support will need to manually clear the stale record. Please reopen your support ticket with the App ID, Workspace…

Hello and welcome to the Community @Lauren Korfhage You should Open an ticket https://support.atlassian.com/ I've run into some unexpected behavior with tables myself, so it's important to really dig into why these problems pop up. Support have here best Tools. Best, Arkadiusz 🤠 ☀️