Arkadiusz Wroblewski Community Champion

Hello and welcome to the Community @김소성_Wade__경영인프라팀_Dreamus This automatic comment stems from Jira Automation. Locate the rule by opening an affected issue and matching the comment's timestamp against the audit log under Project settings > Automation. For rules spanning multiple projects, check Jira settings > System>…

Hello and welcome to the Community @David Bautista Just to bring some clarity, Repositories was impacted of Cleanup inactive Workspaces Best, Arkadiusz 🤠 

@Charlotte I try to not "Assume" Anything. You can try 😊 Asking cost nothing.

Hello @Ian Bolland Ye, that was due of last Cleanup event of inactive Free Repositories. https://bitbucket.org/account/workspaces/deactivated Best, Arkadiusz 🤠 ☀️ 

Hello @gcapomag Have you checked https://bitbucket.org/account/workspaces/deactivated ? Best, Arkadiusz 🤠 ☀️ 

Hello @Sandro Santos First one questions. Deleted was an Assets Custom Field Values or Assets itself? If Assets Custom Field, value must show up in Issue History (that also happened to me). Coming back to main Topic....... Jira lacks an automatic way to restore these values. Deleting the original Assets objects destroyed…

@David García Domínguez Because nobody of you is probably Admin. I requested assistance for you, but be ready to provide some proof that you are really privileged to have access. It can take about 2 Business Days till Atlassian answer. Best Arkadiusz 🤠 ☀️ 

Hello @Lorna_Crossan Losing verification email access means Atlassian/Trello Support must handle your recovery. Look for a two-step verification recovery key and select Can’t use your phone? during login. Self-service recovery fails without that key or inbox access. Try reactivating the old mailbox, logging in via Google,…

Hello @Denis Receiving password recovery emails confirms your address already links to an active Atlassian account. Creating a duplicate account will not work.😉 To regain access: 1. Head to the Atlassian login page and select Can’t log in? 2. Reset your password, then try logging into Trello. Alternatively, log in using…

Hello @Gary Spross Don't rely solely on the "Last accessed" date. Operations users often skip the browser UI entirely while remaining critical to on-call schedules, escalation policies, and routing rules. Dropping their licenses breaks your incident coverage. Jira lacks a single report column to flag this. You need to…

@Vlad Mo I was just giving you possibilities While CSV exports can include comments, I strongly advise against deleting and recreating your issues🤔. Doing so permanently destroys their history, links, attachments, and metadata—and Jira has no native recycle bin to recover them. If you want to use CSV, use it to update…

Hello and welcome to the Community @suihalee Have you tried https://bitbucket.org/account/workspaces/deactivated ? Best, Arkadiusz 🤠 ☀️ 

Hello @David García Domínguez As community users, we cannot see your administrators or grant permissions. If an admin is available internally, they can easily add you via admin.atlassian.com > Directory > Users under the User access or Organization admin roles. If your site is completely orphaned, you must go through…

Hello @Charlotte When you copy a full Trello board, card comments, activity, and members are left behind (though they remain safe on the original board). To preserve comments, use the individual list-copy method instead: 1. Create a new empty board. 2. Go to the original board and copy each list over one by one.…

@Vlad Mo PS: The approach depends on which of these listed fields should be edited. Description and summary should be doable with Automation, Comment rather with Rest API. 

Hello @Christine Lawton The reminder might live outside the Repeats section. Check the Activity log (Board menu > Automation > Activity) to see what triggered it and whether it originates from the Rules, Calendar, or Due Date tabs. It could also be a legacy Butler command or linked to a hidden source card (check a recent…

Hello @Vlad Mo Hm Automation and Smart values should be able to do that. Best, Arkadiusz 🤠 

Hello and Welcome to the Atlassian Community @Kristiyan Milanov Does this happen in a 1:1 Teams chat with Rovo or within a channel/group chat ? Also, as a quick test, what happens if you manually type Confirm instead of clicking the Review button after Rovo shows the proposed ticket? Best, Arkadiusz🤠

@Blum_ Volker _Extern_ As an Enterprise customer, you should leverage Atlassian Support to help guide this cleanup strategy. If the native optimizer lacks the dependency details you need, consider Marketplace apps like Optimizer for Jira, Field Intelligence, Field Scout, Audit 360, or Admin Toolbox for Jira. For an…

Hello and Welcome to Atlassian Community @sareninden Sounds like a recent cleanup initiative where Atlassian deactivated inactive Free workspaces. Check if your workspace is listed on the deactivated workspaces page https://bitbucket.org/account/workspaces/deactivated If it appears there, a workspace admin can reactivate…

Hello @Blum_ Volker _Extern_ With 900+ fields, I recommend avoiding a purely automatic cleanup. It’s vital to separate custom field context optimization (limiting global fields to specific projects) from configuration scheme cleanup (removing fields from screens). If your fields are intentionally shared broadly, a global…

Hello @Rithika For this migration, I highly recommend using Atlassian’s built-in Cloud-to-Cloud data transfer tool (admin.atlassian.com > Data management> Data transfer) instead of a manual CSV export. It cleanly copies your JSM projects, queues, SLAs, and attachments over without overwriting existing data, as long as the…

@Franz Reichard _Communardo_ Yep, there are still some comments saying this is still happening.

Hello @Dorothy Love Are you Familiar with this KB Article ? Reduce your migration downtime | Atlassian Support Best, Arkadiusz🤠

@Poluru Sai Shilpa Hello Poluru, Thanks for confirming, new positions must be added directly to your Talent CSV data rather than being created from Jira issues. Update your current CSV template with the new position, ensuring you assign it a unique ID while keeping existing identifiers unchanged to preserve existing…

The best route forward is to contact Atlassian Support directly via their Contact page. Make sure to log in with the Atlassian account that owns or admins the Bitbucket workspace, and select the Pricing, billing & licensing category. When submitting the ticket, attach your screenshots proving you only have two active…

Hello @Parand Khani Trello and Atlassian cannot reset this for you. Because this involves a Microsoft 365 university account, your MFA reset must be handled directly by the University of Messina IT helpdesk. Please contact them to request an MFA re-registration so you can set up the Authenticator app on your new device.…

Hello @Sonja Weichsler This error happens because Trello sees you as a Workspace guest rather than a full member. Being an admin of a specific board lets you manage that board, but it doesn't grant you the Workspace-level permissions required to create or copy boards into that space. As a quick workaround, copy the board…

Hello @3シェイク Since the screen shows current users: 1 and you are selecting 1, this "Too many users" message looks like an error rather than a standard plan-limit issue. Before treating it as a backend glitch, double-check Workspace settings > User directory(and Plan details). Look closely for any pending invitations or…

Hello and welcome to Community @Al Jira lacks a global "read-only" switch, so your approach depends on your maintenance goals. For a quick maintenance lockdown, temporarily remove your standard user groups from Application access under Admin settings. This blocks normal users from entering Jira entirely while keeping it…