Arkadiusz Wroblewski Community Champion

@Henry Nguyen You should First consult it internally with your Admin.

Hello and welcome to the Atlassian Community @Tzviki Horowitz To find the right solution, clarify your recovery goals. Do you need read-only archive access, a full restore, a rollback to Data Center, or a complete migration? The best approach depends entirely on your desired final data state. Best, Arkadiusz 🤠 

Hello and welcome to Atlassian Community @Victor No Trello doesn't support comments on individual checklist items, comments are strictly card-level. While items can have assigned members and due dates on paid plans, they don't get their own discussion threads. For items requiring discussion, reference them in the card…

Hi and welcome to Atlassian Community @Abdullah Baig Working token for standard Jira or Confluence APIs doesn't mean the Rovo MCP layer is automatically cleared, MCP enforces its own separate security checks. An admin should go to Atlassian Administration ➔ Rovo ➔ Rovo MCP server to verify your domain pattern matches…

Just skip providing the site ID, and put it as a comment. If that doesn't work, then do that in an incognito window or choose that you are not a customer.

https://www.atlassian.com/company/contact/purchasing-licensing#/ Please try this one.

@Mohammad Omar Can you try to reconfigure that by unchecking the permission box and checking it again, or try to configure it again from scratc Again, when @Jad Tawbi has the same problem and is not related to your instance, it looks like a broader bug/Regress.

Hi @Daniella Befus first export your Sync Queue (Account ➔ Sync Queue ➔ Share) so you don't lose your data. A 400 HTTP error means the server is rejecting data. Check Trello web to see if the target list was recently moved or archived. Next, try force-closing the app, or toggle Clear on Launch in your iOS Trello settings…

@Mohammad Omar Jira falling to checkout means the GitHub repo or your permissions aren't clearing the check. Atlassian added a GitHub app setting requiring Write or Admin access to see repositories when creating a branch. Check app settings, GitHub write permissions, and the selected repo in the app. If a manually created…

Hi @bodre The cleanup looks good, as a fresh clone is only 77 MB. The large UI size is likely due to Bitbucket holding onto internal refs, old PRs, or a stale cache. Double-check for old tags/branches/PRs holding heavy objects. If clear, it's a server-side issue, Atlassian Support will need to run garbage collection. I…

Hello @Matt Paquette Some of the apps are blockers and need to be cleaned from the backend like Rovo, etc. Please send a ticket here: https://www.atlassian.com/company/contact/purchasing-licensing Best, Arkadiusz 🤠 ☀️ 

@Tomislav Tobijas Agree to extend with that. I tell you like that. I also see some benefits, especially because from about 1.5 or 2 years, especially UI changes across products became almost "schizophrenic," so for me that was pretty much a valid next step to unify experience. But what's most important for me is to not…

Hello @Mohammad Omar What happens when you press “Create branch”? Does it give you an error, open a blank page, or does it do nothing? Disable your pop-up blocker, or try a different browser, and check that you have GitHub write access. Manually create a branch in GitHub and use the Jira key. If it does sync, we can assume…

Hello and welcome to Atlassian Community @Jose Hernandez Marketplace does not have a particular app named "Security Command Center." The closest product is Google SecOps for Jira Cloud. Your documentation references Google SecOps/SOAR, so I would also check with Google Support to see if it offers support for stand-alone…

Hello and welcome to Atlassian Community @tpowell1 Did you try today? Best, Arkadiusz 🤠 ☀️ 

Hello and welcome to Atlassian Community @junchi zhang This seems to be a glitch while provisioning on the backend. I seen a lot of them across years with Atlassian Tools. It would probably require assistance from Atlassian Support to investigate. In your attempt, please create it through admin.atlassian.com (Apps ➔ Add…

@Ayo Ejidiran No problem. We are here to help each other.😊 @Trudy P ClaspillI was sure it was some session or browser-related problem after I seen this screenshot I kind of learned juggling with browsers across my years working with Atlassian. You're forced to change sometimes from one browser to another (Especially…

@Tomislav Tobijas I kind of even pasted here a Jira ticket about that because I haven't found one Confluence One, and anyway everything is related here because it goes about unifying the experience between Jira and Confluence. Wait... Paused rollout? Not reverted? Because then probably some instances get "hit" by this…

Hello @Karandeep Singh Your token are Scoped or not ? Best, Arkadiusz 🤠 

Am Ende egal wer war schneller, Hauptsache man kann sich miteinander unterstützen 🤠😊

Hello and welcome to the Community @Dawid Pitala Are you on Enterprise? Because there access can be restricted by groups https://support.atlassian.com/organization-administration/docs/manage-rovo-access-for-enterprise/ That's quite easy to check. If it's working for others, check how their Permissions, Settings, and Access…

Hello @nitish6_kumar This message usually means the password reset can't be completed by the user directly. If this is for a portal-only customer, admin can change it manually under admin.atlassian.com → Products → your site → Jira Service Management → Portal-only customers → More actions → Change password, assuming…

@Jonathan Kong Try this one and if you receive pop-up for URL skip it with "Need more help" https://www.atlassian.com/company/contact/purchasing-licensing#/ 

@Martin Runge und @Robin Stenger Ich meine Konzeptuell macht das eigentlich sinn unter einen "Hut" zu bringen.

Hallo @Robin Stenger Sieht aus als ist gerade Inaktiv. [JRACLOUD-98402] Bring back the "Create flows quickly with Rovo" option in Jira Automation - Create and track feature requests for Atlassian products. Grüße Arkadiusz🤠

@Robin Stenger Nein außer das ich Anfrage im Deutsch erstellt hab und meine UI ist auf Deutsch und nicht Englisch.

Hello @Nipin Mishra Can an organization admin confirm that Atlassian Administration → Rovo → Rovo MCP server → Permissions → Search is explicitly allowed for this site? Is the token or consent definitely generated for the exact same cloudId that is returning the error? Additionally, does it explicitly include the…

Hello @senthilnathan_singaravelan In this case, please contact the person who wants you to have access to PS-STLA. As community members, we cannot check or change your access. Atlassian also cannot simply control customer-side permissions in your company’s instance. Most likely, an admin of that instance needs to set your…

Hello @Devika Sahadevan This is actually expected behavior for iOS Intune MAM. Microsoft and iOS require the Microsoft Authenticator app to act as the authentication broker for Atlassian mobile apps to connect securely. Check that you have the correct iOS bundle IDs in Intune, granted admin consent in Microsoft Entra, and…

Hallo Kristina, ja, das steuerst du direkt über die Customer permissions im JSM-Projekt unter Projekteinstellungen → Access → Channel access, indem du den Zugriff auf Restricted setzt. Dann sehen nur noch explizit hinzugefügte Kunden oder Organisationen diese Kachel. Teste das aber unbedingt mit einem echten, reinen…