Comments
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Hello @Alina Shlagina If your Account is Managed by an Organisation or Domain, you must Contact your Administrator. We as Community Members cannot inspect customer instances. Best, Arek🤠
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Hello and Welcome to Atlassian Community @Debinha Prado Please open an Ticket at Atlassian Support: Pricing, Billing, & Licensing | Atlassian We, as community members, cannot assist you. You must address it through official Support channels. Best, Arek🤠
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Hello and Welcome to Atlassian Community @Nick Languita Did the timestamps of this temporary account activity coincide with any active Atlassian Support case where someone in your organization had explicitly granted Atlassian permission to access the site? Atlassian documents a limitation in the Jira Cloud audit log for…
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Hello @halil_cicek Is this account provisioned through an identity provider such as Entra ID, Okta or Google Workspace using SCIM? That would explain that behaviour a bit. Best, Arek🤠
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Hello @Shanthi Ramagopal @Lalithesh On a Free site, Administer spaces permissions are usually assigned by default and aren't configurable like on paid plans. However, Org or Site Admin permissions alone do not grant JSM product access. Without an active JSM agent seat, key service project administration features won't be…
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Hello and Welcome to Atlassian Community @Flavia Silva I checked this as well. I can't find a current Jira Cloud setting that would allow you to re-enable this indicator, nor an Atlassian announcement confirming that its removal was intentional. Since your team is affected too, I agree with @Gor Greyan that Support is the…
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Suppot.atlassian.com
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Hello @NoBeach Reizen We should separate the login issue from the board invite error. Can your colleague log in to Trello normally without using the invite link? When yes, check whether they are deactivated under Workspace -> Members, if domain restrictions are blocking their email, whether you've hit the 10-collaborator…
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@Phan Hoai Thu One additional thing I would check with Atlassian Billing is whether Confluence was previously active on this same site. There have been several very similar cases where Billing showed no outstanding invoice, but an old cancelled/deactivated Confluence subscription was still associated with the site on the…
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:)
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Doing Certs one by one. Besides. I don´t know, i don´t like to keep every year my schedule very tight.
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Yeah. If you like Cats - Istanbul is place to be :)
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Good to hear that ☺️ 🤠 @Jalen Avery
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Hello and welcome to the Atlassian Community, @Paul H I flagged this post. You are probably on the suppression list. Best, Arek 🤠
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Your Admin should be Able to write Ticket without problems.
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Hello @Jalen Avery Atlassian have KB Article specific to This Issue. First please go through it and steps from there Encounter the error "403 - Forbidden error while loading this page. JIRA Service Desk is not licensed" while loading the customer portal | Jira and Jira Service Management | Atlassian Support Could you share…
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Hello @Servicios _22, That depends on how the data was deleted. To avoid distracting you with additional information, I recommend you contact support.atlassian.com We are community members like you, and this is a public community forum, so we cannot give you a definitive answer. Best, Arek 🤠
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Hello @Guido von Bredow After the refresh, click your profile avatar and confirm the exact Trello username/account you're currently logged in with. Is it definitely the new account that created the board? Can one of the people you invited still open the new board? Best, Arek 🤠
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Also did you tried Incognito window? Well then maybe Is just temporary glitch.
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Hmm, yes, theoretically some third-party extension in the browser can cause that. Well, in this case, just use Safari if it's working for you.
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Hello @Noa I wouldn't waste here time if I will be you, and contact directly with Atlassian over https://www.atlassian.com/company/contact/purchasing-licensing Only Atlassian can see whether the old and new emails point to the same underlying Atlassian/Trello account IDs. Best, Arek 🤠
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Hi @James Garrett Check an affected card's "Comments and Activity" section for an entry logging the move and who performed it (user, Automation, integration) to determine if the card moved or if it's a UI display glitch. If a real move is logged, check Automation → Activity around that timestamp for rule triggers. Don't…
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Hello @Deb Pramanik Bitbucket Pipelines steps support concurrency groups, queuing steps using the same group first-in, first-out so only one runs at a time, with the next waiting step proceeding automatically upon completion of the previous one. That's probably what you looking.…
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Hello and Welcome to Atlassian Community @Fernando Bonita Yes, Atlassian documents different response times depending on the type of request. Compare Rovo Chat reasoning modes | Rovo | Atlassian Support What exactly are "slow responses"? There are actually a couple of JAC Tickets related to that [ROVO-916] Rovo Chat — Slow…
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Could you check two things with one affected team member? Are they an actual Workspace member, or are they a guest who was invited only to the board? If they edit a card description, do they see the normal blue AI button / can they use /ai and select Summarize?
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Hello @Carlos Cuevas There´s almost similiar Question Unable to push docker images to packages Here Problem was, there wasn´t set Scopes: read:package:bitbucket` and `write:package:bitbucket`. Best, Arek🤠
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@Martin Runge, also 100% behind your answer. That needs some assessment to determine what is really causing it.
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Hello @Frances Garcia Public Trello boards can be viewed without logging in, as long as you share the direct board URL rather than an invite link. Using Share → Create Link generates an invitation that forces users to sign in to join the board. Instead, copy the standard board URL trello.com/b/directly from your browser or…
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Hi, @Jeanie Hague-Smith You don't need to delete your entire Atlassian account to stop Loom charges, canceling the subscription is enough: * Atlassian Billing: Go to admin.atlassian.com → Billing → Subscriptions → Loom → Manage. * Legacy Loom Billing: Go to Loom → Workspace Settings → Plan & Billing → Manage Subscription.…
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Hello @BusyBeeSpoonie Trello have Dedicated KB Article especially for this Use Case: Notifications are not working | Trello | Atlassian Support Best, Arek🤠