Arkadiusz Wroblewski Community Champion

Hello @Benjamin Zhou I would recommend checking this with your administrator, as many of these steps will not be possible without the required permissions. Best, Arek🤠

Hello @Bojan Kosanovic * Rovo allowances are calculated per seat but pooled organization-wide, so individual users aren't hard-capped at their seat's limit. Each Quick Answer request consumes 10 credits, so a seat contributes 2.5 requests on Standard (25 credits), 7 on Premium (70 credits), or 15 on Enterprise (150…

Hello @aglobig_ndieurope_com Please address this directly with your IT administrators. Just for clarification, we are Community members and Atlassian Users and do not have access to your internal Atlassian instance, configuration, or setup. Best, Arek🤠

Hello @siljimeneznavarro Atlassian deactivates Free Confluence subscriptions after a period of inactivity, and it usually sends warning emails to site administrators beforehand. You should also take a look at Trudy's article because it brings you couple of insights and explanations Atlassian Jira/JSM/Confluence Free Tier…

Yes, but that will probably need some inspection from Atlassian. We are not working for Atlassian; that's why I flagged this post for their attention. Till then please use old version. Cheers Arek 🤠 

Hello @hsl I flagged this post to Atlassian attention. Historically there was a precedence where some version lacked proper signing https://jira.atlassian.com/browse/SRCTREEWIN-14668 Best, Arek 🤠 

Hi and welcome to Atlassian Community @Ricardo Filho Where was that channel scope configured? You connected Slack in June 2026, so you're using the newer Direct Slack connector. There's a separate Atlassian Rovo Slack app where you can add Rovo/custom agents to Slack channels and configure triggers. I want to be sure these…

Hello @Svetlana Risteska Also proper for feature requests are always the Feedback button or creating a ticket at support, and then if they won't find a matching JAC, they create a feature request. Atlassian Team members track the Community forum, but be sure to give feedback in specific channels if you want things…

Hi and welcome to Atlassian Community @Rachel Jenkins Check agent's Work item surface since you cannot assign the Rovo agent manually. Go to Studio → Agents → your agent → Configuration → Surfaces and ensure Work items is enabled. Atlassian documents this as a prerequisite for a Rovo agent in Jira's Assignee/Agent picker.…

Hi and welcome to Atlassian Community @Théo JOLY the JSON you posted is actually quite interesting. That doesn't a normal Rovo response, it contain Rovo message/request metadata (traceId, requestId, General Agent, etc.) but lacks the actual answer content. Could you clarificate what's your actual question to us And how we…

Hello @Vnc Ne Ne could you clarify what exactly you're trying to reactivate? Your question are very general but this is official Ressource https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ admin.atlassian.com → Billing → Subscriptions → Inactive → Reactivate. If that won't help you, I…

Hello @ndaga18 I flagged this post to the attention of Atlassian Support. A team member will respond within 2 business days. Best, Arek 🤠 

@Daniel Ebers @ggb46 I also flagged this Post, so if he really on suppression list, somebody from Atlassian Team will answer.

Then my last answer is unrelated. Maybe Atlassian have an issue with their static website service. I flagged this post to attention Atlassian Support.

Could you take the same JQL that currently returns the linked work items and add: AND resolution IS NOT EMPTY or: AND statusCategory = Done At this point, I think it will be best if you open a support ticket and get some clarification from them.

Hello @JordiVA89 There is actually a known Trello bug, TRELLO-1056, where changes made in the iOS app can occasionally get stuck in the sync queue and are then not reflected correctly on Trello web. Could you please confirm if the phone you used to edit the comments is an iPhone or another iOS device? Best, Arek 🤠 

Hi @Greg Vaughan Oh buddy, I see here 2 separate issues 🤠🫣 Take also look here. Your story is pretty common https://community.atlassian.com/forums/Bitbucket-questions/Lost-access-to-bitbucket-due-to-no-access-to-email/qaq-p/2909421 The redirect to your university SSO implies the Atlassian account with your old school email…

Hello @ggb46 ask your mail administrator to check their mail-delivery logs for those senders, not just your Spam/Junk folders. Also, try one Bitbucket-side test. Instead of canceling the invitation again, ask the Workspace Admin to open and resend the pending invitation. This action can clear the address from their…

Hello and welcome to Atlassian Community @svleest I requested assistance. An Atlassian team member will respond within 2 business days. Best, Arek 🤠 

Hello @hATrayflood Actually, there was maintenance, but now everything should be back operational. Best Arek 🤠 

Yes, that's actually a lovely reminder. We are way more than just community and our work.

@upanie Probably Atlassian support engineer which will answer here, will also see your comment 

Yeah @Mikael Sandberg A couple of years ago, I fell myself into this 🪤 It is easy to miss that you must have "manage Sprints" permission in every space from scope. What makes sense if you think deeper about this.

Hello and welcome to Atlassian Community @Michael Halligan What you observed matches the standard ECS services-stable waiter, which considers a service stable when there is one deployment and the running task count equals the desired count. For this requirement, I'd move deployment to AWS CLI instead of aws-ecs-deploy plus…

Hello and welcome to Atlassian Community @Riya Jaiswal Try this workaround: open the affected board, get its URL (e.g., https://trello.com/b/ABC123/board-name), change it to https://trello.com/b/ABC123.csv, and open that while logged into Trello. Trello supports this direct .csv export and recommending it during problems…

Hello and welcome to Atlassian Community @cindy I understand your concern, particularly given the extra time you are already dedicating to addressing a core function like assigning work items. Just one thing: this Community is mainly Atlassian users, admins, and partners, so we can't speak for Atlassian on pricing or…

Hello and welcome to Atlassian Community @mrtsven I understand the workflow impact. Tasks differ from comments in Bitbucket; they are for review items needing action. Teams can even require all PR tasks be completed before merging. A shortcut may help in the meantime: If the text you want is in the comment, highlight it…

Hello @Liza First try grab information from official Ressources: https://support.atlassian.com/migration/docs/plan-your-bitbucket-server-to-cloud-migration/ https://support.atlassian.com/migration/docs/what-gets-migrated-with-bitbucket-cloud-migration-assistant/ Be aware to use BCMA you need standard or premium…

Hello and welcome to the community @Naveen Anumakonda To test: 1. Log into your Jira site normally in a browser. 2. In the same browser, log into id.atlassian.com using your organization's normal authentication. Open Outlook on the web, then the Jira Cloud for Outlook add-in, and try Connect now there. At least that worked…

Hello and welcome to Atlassian Community @jmiles there are actually a few different ways to handle persistent instructions, and it really just depends on where you want that instruction to apply. Actually, we are moving in that direction. https://support.atlassian.com/rovo/docs/what-is-rovo-memory-management/…