Arkadiusz Wroblewski Community Champion

You're welcome! 🙂 To upgrade your Trello Workspace, you’ll have to do it in a web browser since the mobile app doesn’t let you manage subscriptions. If you're the Workspace admin, just click on the Trello logo, then go to Workspace > Billing > Explore plans. The Standard plan is all you need for unlimited boards. Just…

Hello @Aanand Lacheta _Consultant_ download a fresh input CSV and immediately upload it again without changing anything. Did you get again an error ? Resolve configuration duplication in Jira migrations | Atlassian Support Best, Arek🤠

Hello @HosseinKhadem I requested assistance, an atlassian support enginner will respond within 2 business days. Best, Arek🤠

Hello and Welcome to Atlassian Community @Kriti If you already have a working SSH key, you can still perform Git operations against repositories while you wait. 

Hello @Kai As your are Free costumer, try also open Ticket with Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arek🤠

Hello @Joshua Stokes My standard theory is that if you were to suddenly land in a state of Regress, open a Ticket under support.atlassian.com Behaviour changes are normal, change in Consistent process not. Best, Arek🤠

So I encourage you to contact your admin if you are not one of them, because of its data center, he should know not everything is working fine.

Hello @Sanjay Jain Please open a ticket https://www.atlassian.com/company/contact/purchasing-licensing#/ with billing and licensing support. Your instance have probably some backend failures. Best, Arek 🤠 

Hello and welcome to Atlassian Community @Malika Zakaeva Addendum: The temporary 24-hour reactivation examples are from the 2023 Russia/Belarus shutdown and are historical precedent, not a current guarantee. That you should remember. Atlassian also confirmed that some blocked/deactivated Trello accounts no longer have…

Hello and welcome to Atlassian Community @Alex Taylor Before starting Jira Server migration, double-check server compatibility with the latest Jira Cloud Migration Assistant (JCMA). If on an older unsupported version with expired maintenance, Atlassian offers a temporary trial license to upgrade Server for migration. Keep…

Hello @J S S S Bharath Is this a data center or the cloud? Because your upgrade wording points me to a data center, making the previous answer from @Jovânio Junior useless. If that's a data center, from which version to which version? Best, Arek 🤠 

Hello @Katy de Bruijne About your primary suspicion, I also think it's related to csm33 As for For the documented CSM-33 workaround, the full endpoint is not on the normal your-site.atlassian.net/rest/... API: POST https://api.atlassian.com/jsm/csm/cloudid/<cloudId>/api/v1/helpcenter/<helpCenterId>/issue/<issueKey>/raise…

Hello and welcome to Atlassian Community @MURAT Goldstayn Could you try copying the same board to the same Workspace from trello.com in Safari or from a desktop browser? Also by chance didn't you have already 10 Open boards? If yes, on free subscription there some limits around that. Best, Arek 🤠 

Hello @Tuvia ohana Community members can't inspect your subscription status or billing transaction from here. Try this: admin.atlassian.com/billing → Subscriptions → Inactive From there the documented flow is: Reactivate → review subscription details → review billing/payment details → Confirm If that fails, you will need…

@hsl Code Integrity log shows Windows isn't blocking the installer so issue seems to be `SourceTree.Api.Dvcs.dll` when the app starts. So version 3.4.32 has a new file hash, Smart App Control hasn't had a chance to build up a cloud reputation for this new version of the DLL yet. This seems like it might be a reoccurrence…

Hello and welcome to Atlassian Community @Виктория Please contact Atlassian under https://www.atlassian.com/company/contact/purchasing-licensing#/ Best, Arek 🤠 

By chance your site using Refined ? "Lost your internet connection" error during Jira Service Management login | Jira and Jira Service Management | Atlassian Support Best, Arek🤠

Hello and Welcome to Atlassian Community @Thomas Vandromme Please contact Atlassian using the Billing and Support form at Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arek🤠

Hi @Artur Minich If you’re waiting on a verification email to log in, try clicking "Didn't get the code? → Resend it." Also, check your spam or junk folder for an email that says "Verify your identity." Make sure to ask your mail administrator if emails from Atlassian are getting blocked and double-check that your inbox…

One addition to my earlier reply, because there are a few checks you can do before Atlassian has to investigate this privately: 1. Ask the user to check their account at Atlassian Profile Management (https://id.atlassian.com/manage-profile/profile-and-visibility) to see if it’s managed by an organization. 2. If it is, and…

Hello @Mike Perera An Entra group doesn’t sync directly to a Jira space. The overall path goes like this: 1. Entra 2. Atlassian group membership 3. Product access 4. Jira space role/permissions To troubleshoot, first check Atlassian Administration → Directory → Groups and look for your synced Entra group. Make sure those…

Hi @Max Yu He Leo Liang Yu He _ Intern _ Also to Add to answer from @Tomislav Tobijas The best solution is to ask someone who directed you to access this source why you can't access it. They likely know who is in charge of the Atlassian stack within your company.👀 Best, Arek🤠

Hello @nagata shumpei Also this article can be significant for you Rate limiting

Hello @Nicole Atnip Free doesn't allow such granular overview, so it's legitimate to miss that you actually have 10 members. Also, note that pending invitations also count against the limit.

Hello @Rosa Fossi Check Atlassian Administration → Apps/Products → your site → Jira Service Management → Portal-only customers for an account like automation-bot@atlassian-demo.id or automation-bot@atlassian-demo.invalid. I think it's just a demo customer and is unrelated to Automation or Rovo. For Automation, is still…

@Peyton Kuhn Yep so ultimate it was administration and "Too tight" settings for requests.

Then you must check this settings to allow create agents.

Hello @faghaarabi admin We are community members, so we cannot help you with that. You should contact https://www.atlassian.com/company/contact/purchasing-licensing#/ or Support.atlassian.com Best, Arek 🤠 

Potato Pancakes, Pierogi. And yeah, now I will be crucified, but we Polish people like to eat everything with garlic sauce or ketchup, even our daily bread 🥪 🍞☺️🤠

@Andrej Minin Without upgrade i don´t see here possibility to change that.