Comments
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Hello @Damian Bielawski Many things before the December deadline are still not confirmed by Atlassian, so without speculating, I would recommend contacting Support. https://support.atlassian.com/jira-software-cloud/docs/collaborate-on-work-items-with-ai-agents/…
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Hello @Lee Pearson Changing your email doesn't transfer Trello board memberships. If you can access the original account, use Trello's tool to transfer memberships. https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/ Otherwise, a board admin can invite your current account again.…
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Hi @Justin Golden Does this occur only in Description and Comments, or also in the Summary field? Try copying plain text from Notepad into both, and check if the issue happens in Edge or Firefox. If it does, report it to Atlassian Support if that recently started. https://support.atlassian.com/contact/ Best, Arek🤠🧙♂️
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Have you tried Incognito Mode? Probably an account mismatch.
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Hi @Jan Martin One addition to Jairo's answer. Checking commits from the last 24 hours can be unreliable, especially if a scheduled build is missed. A better method is to compare the current commit SHA with the last successful one. An external cron job can check for changes and trigger Bitbucket via its REST API only when…
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Hello One detail to add to Brant's answer, With centralized billing, you can end the trial immediately by going to Workspace → Billing → Change plan → Free. https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan-with-centralized-billing/ Best, Arek🤠🧙♂️
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Hello @ravindra.verma Someone could repeatedly request a password reset using your email address, even after you've changed your password. Don't follow links in unexpected emails. Open https://id.atlassian.com/manage-profile/security directly, enable two-step verification and check your recent devices for unfamiliar…
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Hi @Luiz Nogueira As you can't access Atlassian Support, you can also try their general contact form: https://www.atlassian.com/company/contact/general-inquiries For refund requests, the correct contact is Purchasing & Licensing: https://www.atlassian.com/company/contact/purchasing-licensing Please don't share payment…
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Hi @Jaspreet Singh For user stories, use: As a [user], I want [goal] so that [benefit]. Add acceptance criteria below. Jira also supports reusable Block Templates to keep descriptions consistent:https://support.atlassian.com/jira-software-cloud/docs/use-block-templates-in-jira/ Best, Arek🤠🧙♂️
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Sounds promising :)
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Hello @Antonia Atlassian moved the Actor setting from Flow details. Open your flow, then go to More (⋯) → Settings → Actor. This change was announced in the August 2026 release notes: https://confluence.atlassian.com/cloud/blog/2026/08/atlassian-cloud-changes-aug-10-to-aug-17-2026 There's also a known sandbox limitation in…
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We are community members, so at this point, I think it is especially appropriate to write a Support ticket, especially when you have a paid subscription.
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Hi @Gabriel Belleboni , In May, there was a similar issue in which Jira notifications suddenly stopped including comment text. The cause turned out to be an organization-level security setting: Atlassian also documents email content restrictions for external users, though these shouldn't affect managed internal agents.…
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Hi @eduardo keynes Check the original workspace ID. In an existing local repository, run git remote -v and compare the workspace in the URL with elevateproject and elevatemz. Atlassian documents this exact scenario here:…
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Hi @Vladimira Nohlova error are related to Trello's quick search so far i see. A similar issue was previously reported, and the Trello team investigated and resolved it: Currently, there's no reported incident: https://trello.status.atlassian.com/ Could you check whether this also happens in a private browser window or…
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Hello @Kendra Branker Verify repository access with `git remote -v`, then run `git lfs fetch --all origin` to retrieve missing LFS objects. If successful, back everything up immediately. Atlassian provides documentation on migrating repositories using Git LFS.…
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Hm, I don't wanna speculate. I recommend opening a ticket. http://support.atlassian.com Best, Arek🤠🧙♂️
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Try one more time without login in Incognito Window Collaboration software for software, IT and business teams | Atlassian If that won´t work i will escalate that.
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Hello @diegoarent I flagged this post to attention Atlassian Support. Best, Arek🤠🧙♂️
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Hi @Salla Aaltonen One thing to add to Jeroen's and Mihai's answers. The screenshot confirms that JETI received the emails but skipped them because they originated from Jira. After adjusting the filters, you can recover those messages under Email This Issue → Incoming Mail Queue → Skipped by using Requeue.…
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Hello @Brian Hanlon The Workspace Views section can be easy to miss, especially when there are many boards. Atlassian confirmed this in a similar discussion: Also, you don't need to manually save your filters. Trello automatically saves changes to an existing Workspace view.…
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Hello @Sahas Suraweera Deactivating your products doesn't automatically cancel an already issued invoice. Atlassian typically applies cancellation at the end of the current billing cycle. https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ Only Atlassian's Billing & Licensing team can review…
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Here come mine 🤠🧙♂️😉
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Awesome :)
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I also edited it a little to show the proper feature request: Use case - Benefit
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Hi @Maud Chaumet, Are you working with a global Connection field?
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Nothing to thanks. We are here to help.
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Hi, @Suporte Sistemas welcome to the Community! 🙂 Just to clarify, this is a public Community discussion, not an Atlassian Support ticket. First, check these two places: Deactivated workspaces Your avatar → All workspaces Atlassian previously deactivated unused Free workspaces, and Bitbucket can also open a different…
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Hello @Kevin Dickson Quick note: Erko's FIFO queues are part of ScriptRunner Connect, not the regular ScriptRunner for Jira Cloud app. Also, Jira's bulk property update lets you filter things conditionally, but I couldn't find any solid proof that two requests happening at the same time can't both grab the same parent.…
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Hello @Alex Trello Desktop can remember the last card you had open as the startup view. So, try closing the card, hit Ctrl + Shift + D on your board, and then restart Trello on your external monitor. This trick worked for a similar issue before, so it might help figure out if the problem is really about the second monitor.…