Comments
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Hello @PLaksh11 This is usually expected behavior on the transition screen. The Comment field there uses the wiki-style editor, so when you apply formatting like bold or underline, Jira can show the wiki markup first instead of rendering it immediately like a normal rich text paragraph field. Atlassian still documents that…
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@seadeang @Kris Klima _K15t_ Wouldn’t it be easier to first use MultiExcerpt to build the huge table as you need, then copy that result to a new page and use MultiExcerpt on that table only? In the end, you would have one big table to Multiexcerpt on a single page instead of 50 separate pages. That would probably reduce…
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Hello @Steve Dowey you can rename the site/app URL subdomain in Atlassian Cloud, but you cannot manually choose or swap the domain type itself. Atlassian’s supported Cloud format is atlassian.net, and URL changes are handled from Atlassian Administration → Apps → App URLs. The old URL then redirects to the new one. @Trudy…
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Hello @Rajesh Kalidindi In this matter, please contact directly with organization Administrator or Support.
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Hello @wluo-admin In this matter, please contact directly with support or your organization Administrator.
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@seadeang I don't see here really a solution. That's heavy setup and unfortunately this behavior are expected, especially when you not accepting Caching.
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Hello @seadeang Are you using Confluence Server or Cloud ?
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@Clemens Kleibusch One important caveat for this workaround though: this only changes the comment visibility in Jira afterwards. It does not undo any customer notification that may already have been sent. For that to work Stable and on Confident level will be needed from you to rely probably on some external…
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Hello and welcome @Jaewoong Lee_이재웅_ Since this only fails for one specific email address while other invitations work, this does not look like a general Bitbucket invite problem. The first thing I would check is the recipient side. A known cause is that the user has disabled Atlassian product invitation emails in their…
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Hello @Gilbert Ravalli the blocker here is not really that the workspace is currently on the Free plan. From the message in your post, your account is still the last billing admin on a billing/transaction account with active entitlements. In that situation, Atlassian will block the account deletion until that dependency is…
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Hello @Marcia Peterson You do have a few options here, depending on what exactly you need to preserve. If you only need the issue data, a project-scoped CSV export/import is the simplest option. If you need a more complete Cloud-to-Cloud move, I would check Atlassian’s copy/migration tooling first, especially if this is a…
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@Saji Sasi If you configured that right then yes.
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@Saji Sasi It depends on the field type, yep, but the approach is generally the same. * trigger on Field value changed * check the Assignee Groups field * then send a customized email / notification to that group
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Hello and Welcome @Saji Sasi Please narrow more precisely your Use Case that we can help you better.
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Hello @Naveen Sidda There Is pretty much the same Rule for All Apps. Marketplace app licensing is site-wide by user tier, not only for the users who actively use the App. Better Approach will be "Isolated Instance". If you deactivate/uninstall the app, existing draw.io macros generally do not stay usable in the normal way…
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@John Funk I have same Experience, sometimes you can Rely on Import that it go stable, sometimes not.
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Hello and Welcome @fabioabba There was in the Past similiar Topic and @John Funk already provided Answer there. https://community.atlassian.com/forums/Jira-questions/How-to-import-sub-task-in-csv-to-existing-parents-in-jira/qaq-p/2744527
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Hello @Veress, Árpád In short, please contact your site admin. From the Community side, we can’t get involved in your company’s internal setup.
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Hello @Vikrant Yadav Not natively in Jira Cloud. You can control linking through the Link issues / Link work items permission, but Jira does not provide a built-in rule to block adding more links only to a specific subset of issues. If you need that level of control, I would look at issue security or an app/custom…
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Hello @Gyana Molina it depends on whether the user account is managed or unmanaged. If it is unmanaged, the user can update their own full name in id.atlassian.com. If it is managed, the user cannot change it directly, and the update has to come either from the organization admin or from the connected identity provider.…
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@Mario Salles We aware of that but.... You are on Free plan, that matters here, because Atlassian states that global and space permissions are not customizable on Free. So if there are old restrictions or a restrictive space setup, the problem may not be the group itself, but how those permissions are currently applied in…
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Hello @Clemens Kleibusch I do not think there is a native way to fully prevent this in JSM Cloud today. If someone replies by email, that reply is treated as customer-facing communication, so I would not rely on @mentions in internal comments for sensitive discussion. The practical solution Today are to keep that…
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Hello @Kustagi Suma Did you checked this KB ? https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/#api-rest-api-3-project-projectidorkey-versions-get Probably not all at once, but you can loop through your list and call the create version endpoint once per version, because as far as I…
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Hello and Welcome @Noam Yogev I would be careful not to mix admin roles with team roles here. In Jira, roles like Product admin are broader administration roles, while team responsibilities are usually better handled through project roles and permissions. So I would not automatically map something like product manager =…
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Hello @aas Please take a look here: https://docs.atlassian.com/software/jira/docs/api/11.3.0/index.html
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@Hong Giang Nguyen Understand. So as one of our Champions flagged that for support, please wait for their response.
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Hello @Hong Giang Nguyen if the pages are not in Trash, I would first check whether they were moved/archived or whether an older version is still available in Page history. KB If the page still exists, you can restore an earlier version from Page history. If it was deleted, a space admin should normally be able to restore…
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Hello @Patrick Geiger If your account is managed by your company/organization, you need to contact your organization admin and ask them to reset your two-step verification. Atlassian only allows that reset for managed accounts from the admin side. If your account is not managed, use the recovery flow on the login page:…
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Hello @ClaireYang if those 2 issues really match the same project, issue type, and permissions, then I would suspect either an indexing problem or the known Jira Server issue with custom field IS EMPTY searches not returning all expected results. Atlassian logged that behavior under JRASERVER-71042. So I would first verify…
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Hello @Komal Santosh Sudulwar Not as a fully custom login page in JSM Cloud. The actual customer authentication flow is still handled by Atlassian or the connected identity provider. So even if you use Refined, you can improve the portal experience and branding, but not replace the underlying login flow with a completely…