Arkadiusz Wroblewski Community Champion

@Carles Mata I feel that slightly when I seen your screenshot, and Labels sounded for me a nice AI related. Next time please provide information too what you have connected to your Instance, that help massively in troubleshooting.🤠

@Edmond Khachatryan Additionally, a golden rule: If something works in one project but not in another, the first thing to do is compare both setups and check what is different in the new project. In most cases, the cause is permissions.

Hello @Camilla Skjervold If your company is using Trello only, then you may not have a Jira-style something.atlassian.net site at all. In that case, the relevant URL is usually your Trello Workspace URL on trello.com If your company also uses Jira or Confluence, then there may be an atlassian.net site as well, and an admin…

@James - Seats Management In my view, constant optimization made more sense before. Since the billing changes a few months ago, from license-based billing to “license slot billing,” where you effectively still pay for the slot until the end of the next billing month, the benefit is not as strong anymore for companies with…

@Edmond Khachatryan So at that point I would compare the two projects directly. If all of that matches and Automation is still missing only in one project, then I would stop looking for a hidden setting and raise it with Atlassian support as a project-specific UI/config issue.

@Edmond Khachatryan Space Type ? Go into Settings and make Screenshot from entire Settings Tree. Check here https://yourUrl/atlassian.net/jira/settings/automation#/config And make Sure this Setting are set to "All Space-Administrators can manage Rules" 

@Edmond Khachatryan Also please take a look on this KB: Permissions required to manage automation rules | Cloud automation Cloud | Atlassian Support

Hello @Edmond Khachatryan First to clarify, which Space Type are that ? Company managed ? Team managed ?

Hello@Alec Keeler @Gor Greyan Provided you already good KB. Short said that´s typically Atlassian email + API token, get the workspaceId, and then call the Assets REST API with that workspace in the path.

@Veronika Makendzhieva Not really. Azure controls the provisioning flow, but not the app creation itself. The easiest approach would probably be to tighten your provisioning policy. If you’re referring to Azure, I assume your users are being provisioned from your side. On the Entra side, you can reduce the SCIM…

Hello @A_ SRI HARI PRANAV This has to go through the Atlassian account recovery flow. That is the normal path for lost MFA access. Atlassian documents that you should use the recovery option from the login screen when you cannot use your phone or recovery key. So I would try this from the Bitbucket login page: choose Can’t…

Hello @Veronika Makendzhieva It depends on your plan. If your organization has the Enterprise app-request controls, you can change the setting to Require admin review in Atlassian Administration → Apps → Shadow IT → Shadow IT controls. That is the closest thing to a permanent prevention mechanism. If you are only on…

@Kai Heckel @Marc -Devoteam- He already gave a good answer there. Golden rule: if you can’t see something, it’s a permission issue in 90% of cases. So the first thing to check is whether you have the necessary permissions, at least view and edit access to the relevant spaces. Klare Regel - Ohne Zulassung, kein eingang.

@Gor Greyan With this behavior, he could even hit the automation limit, especially if the rule actor is configured as that user. @Carles Mata We need more input. Did you check the audit log? Since every instance is unique, it’s always like looking for a needle in a haystack.

Hello @Carles Mata Well @Gor Greyan It’s not just Automation Tools that can do that. Automation itself can also overwrite the current labels if it’s configured incorrectly. There are several possible causes.

Hello @Prestige Bot That looks like a valid enhancement idea. From Trello’s current docs, command libraries are added by tagging an existing automation, so I do not believe there is currently a way to choose the library during the initial rule creation flow. If you want Atlassian to review it as an enhancement, the best…

Hello @Nelissa Marie Dimla If the user can still sign in to the account, the normal path is to change the Atlassian account email address, since Trello access is tied to the Atlassian account email. Trello’s documentation also notes that you cannot change it to an email address that is already being used by another Trello…

Hello @Zachary Howard I think you’ve already reached the key conclusion: there does not seem to be a supported way to auto-convert Live Docs to Pages today using standard Confluence automation or a public API. @Darryl Lee suggestion is still worth testing though. As he noted, some Atlassian endpoints that look…

Hello @Ramesh Krishnan As @Trudy P Claspill mentioned, groups are not created within the Jira Cloud app itself. In Jira Cloud, groups are created at the site / Atlassian Administration level instead. It also requires the appropriate admin permissions, such as Organization Admin, User Admin, or Site Admin, depending on your…

@Michael Pfannkuchen Indeed, that do the work.

Hello @lchidester I agree with Trudy here. Drafts don’t usually disappear without one of the following happening: the page was published, deleted (and moved to space trash), or you’re viewing a different space/session. If it’s not in any of those locations, Atlassian Support would be the next step to confirm whether…

Hello @Poorva Sharma not natively, Jira Service Management Cloud does not currently have a built-in option to pin a comment on a ticket. The usual workaround is to move that information into the description or another prominent field, or use an app if you need that exact behavior. So the short answer is: not available out…

Hello and welcome to the community @Michael Pfannkuchen in your case (Jira Software forms), there is no native way to copy/duplicate a form to another project, including Sandbox → Sandbox. You can reuse the same custom fields (if they are already global/admin-created), but the form itself needs to be recreated in the…

Hello @Ed Anderson Domain verification and account claiming are possible. But I would separate two things here: If you have an Atlassian organization, you can verify the domain and then claim accounts from that domain so they become managed accounts. What you should not expect on Free is the full set of advanced…

Yes indeed. Besides @Marc -Devoteam- pointed you on some important things.

@Mikael Sandberg Besides that some fields can be ”Pinned” by user what I find often helpful if you often reusing some Fields 🤠

Hello @Varsha Joshi That can happen in Jira Cloud. Even if you change the order on the screen, the issue view does not always respect that same order. In particular, fields like Reporter and Assignee are often placed by Jira itself. So your setup on the screen can be correct, but the fields may still appear differently in…

@Sebastian Krzewiński @Fernando Ferreira I can only Agree, thats good Solution for that.

Hi @Kai Heckel To add to what @Marc -Devoteam- mentioned one thing that helps with the page selection limitation is to specify entire spaces in the macro rather than individual pages. When you set a space, the Task Report will pick up tasks from all pages within it, so you don't have to add pages one by one. That can…

Hi @Asier Vadillo You've done a thorough analysis and unfortunately I have to confirm that all three limitations you've hit are genuine native gaps in Jira Cloud. There's no clever trick that solves them all without a paid app. The one native option worth considering as a partial workaround is Jira Automation. While it…