Arkadiusz Wroblewski Community Champion

Hi @Raghu Ram G welcome to the community! Just to clarify, the Jira Free plan doesn't expire. It's permanently free for up to 10 users, so there's nothing to extend here on the community side either, as we're fellow users and can't manage licences. What likely happened is that you were on a free trial of a paid plan…

Hello @Michael Geyer First, please Contact with your Admin that he can check, whats going on.

Hello @Kathy Dickason Filter subscription mails are not normal issue events. They are generated by Jira’s scheduled subscription/mail queue processing, and in the logs they show up as com.atlassian.jira.mail.Subscription. That is why your Listener approach does not really have anything reliable to hook into here.…

Hello and welcome to the Community @Clayton By default Jira gives you 3 hierarchy levels: the Epic level, the standard work item level, and Sub-task below that. If you are on Premium or Enterprise, you can add additional levels above Epic. Atlassian’s current Cloud docs document that you can create extra levels, but they…

Hello and welcome to the Community @James Zalewski If you mean everything created after Wednesday of the previous week: created >= startOfWeek("-4d") That works when your Jira week is effectively Sunday-based, because Atlassian documents startOfWeek() as starting from the first day of the current week, with Sunday as…

Hello @Fox Cup Small but important detail first: Jira Work Management is/was Cloud-only, so there is no Server patch line for that product. Atlassian’s own FAQ says they do not release Server or Data Center versions of JWM, and Atlassian Server support ended on February 15, 2024 anyway. So if the question is specifically…

Hello @Suporte JRetail I would give it a little more time first. From the other reply from @Sandro Leone - EPS , he have right , that doesn't update instantly after the move, so I would not treat that as a problem right away. If it still does not show up later, then I would check permissions/restrictions on the page and…

Hello @Rajat Goel At least from 3,4 Days many costumers points on this problem. Please contact with Atlassian under support.atlassian.com

@Luis Filipe Costa Da Cunha First of all, please share which Error you get.

@lakshyajeet_swami Well Create Variable, Save it and then Use are also legit Solution in this Use Cases.

Hello @Luis Filipe Costa Da Cunha Cloudflare shortening the name is probably not the actual problem. I would look more at wrong target value, proxied CNAME / flattening, or the record being created on the wrong hostname. Thats what mostly a problem.

Hello @lakshyajeet_swami Your analysis is correct. Once you enter a Linked work items branch, the context switches to that linked item. So in Branch 1, {{issue}} is the SRA, while the original FMEA is only available as {{triggerIssue}}. That is why the edit step inside that branch is not updating the original FMEA the way…

@Joud Dakkuri We need more Information, Field Type, some Screenshots from you. Maybe Screenshot from Automation you tried.

@Gyana Molina That message is the key part here. If the account shows "This account isn’t managed by your organization" and "Details are managed by user", then you won’t be able to change the name from your side, even if you are admin. So in this case, your Entra data is not the source of truth for that user in your…

Hello @Joud Dakkuri Have you Tried Automation ? They Support Conditional Logic. Automation smart values - conditional logic | Cloud automation Cloud | Atlassian Support

@Kate Stryhunivska Yes, a user may need to sign in the first time for a non-Atlassian source Sometimes, the external provider also needs a one-time admin approval first, depending on the source after that, other users would usually still need to authenticate themselves, but not necessarily trigger a fresh admin approval…

@ole kirste Your thread is tagged a bit inconsistently. You mean ultimate Cloud or Server ? Because Throubleshooting differ here.

@Kate Stryhunivska No there´s no extra Switch "On" for that. Smart Links are part of the editor experience, and most pasted links automatically convert into Smart Links. Regular users can use them when editing pages. What usually matters is whether the link type is supported and whether the user is authenticated and has…

Thanks for the screenshots. Your mapping looks correct to me: CI Name is marked as the identifier, and that identifier is used to decide whether Assets should update an existing object or create a new one. If the identifier matches an existing object, it is updated. If it does not match, Assets creates a new object. So…

@Samuel Boerhoop Please Provide Screenshot from Audit of Last Import.

Hello @Samuel Boerhoop Please share Screenshot from Mapping. In Assets Cloud, the identifier (ID) is used to match an incoming row to an existing object. If a match is found, the object is updated. If no match is found, Assets creates a new object instead. So I would not expect ICOMx3 to be skipped just because CI Name is…

Hello @luoqian I do not think there is a native way to do page edited -> export page as PDF automatically. Cloud supports the Page edited automation trigger, and it supports manual PDF export from the page menu, but I do not see a built-in automation action for PDF export. So for full automation, I would look at either a…

Hello @Ivan Hanak As of today, Theres no a general Jira Cloud Marketplace option for a listed app to be paid independently of the site/user tier.

Hello @Jonathan Porta We can quess longer, but you should open a ScriptRunner support ticket and include a small reproducible example, plus whether this happens on Create, Issue View, or both, and whether the field is empty when the behaviour runs. They have tons of Specialist which can help you directly.

Hello and Welcome to the Community @Walter Clarke Please take a look on following KB Article : Enable subscribers | Statuspage | Atlassian Support

Hello and welcome to the Community @Tom Robinson From what Bitbucket Cloud documents today, project access tokens can be rotated, but that appears to be a Bitbucket UI action, not a documented public REST API operation. I also do not see a documented public API for managing or replacing project SSH access keys in Cloud. So…

Hello and welcome to the Community @Leszek Please have patience since Atlasian Systems have probably some Hiccup and it's actually common problem.

Well @James Dietrich Today I see interesting Hickups on Atlasian side so being in your shoes I will wait out a little. I using myself Automation for Jira and doesn't noticed weird behavior. What should be clear, Atlasian wanna slowly retire Data Center, so old Solutions sooner or later will go to Trashbin, like Old Editor…

Hello and welcome to the Community @Raoul good question. From what you described, Jira Service Management is already appending ?source=search when the article is opened from the portal. But I do not see that parameter documented anywhere as a supported tracking dimension that you can customize and then report on later…

Hello @ckopanon Just so you do not end up setting up the wrong thing: if by Incident Command Center you mean the old Opsgenie ICC, that is no longer available. ICC was retired after September 5, 2024, and the replacement direction is to use the built-in major incident flow together with chat and video tools like Slack,…