Arkadiusz Wroblewski Community Champion

Hello @Ruslana Honcharenko and all, There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @Annemari Parmakson There's an active Outage currently under investigation. https://trello.status.atlassian.com/

@Callum Overfield It showed up about 5 minutes before. Just a tip, you might want to subscribe to the status page so you get notifications about system incidents.

Hello @operasionalstudiowigi There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @Callum Overfield There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello and welcome to the Community @kirk_kh There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @Renata Hari There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @Danielle Ade There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @Marcelo Z There's an active Outage currently under investigation. https://trello.status.atlassian.com/

Hello @notice mohhme Could you please specify what exactly you're having trouble with?

Hello @noren uwaifo Please don't call you like that. Finding the right KB article in such a large system can sometimes be tricky, so feel free to ask the community for help 🤗. If you have any further questions on top answer from @Brant Schroeder , feel free to ask. Have a great Sunday ☀️ 

@Bryan Poteet I have edited and deleted your personal data. Remember, these forums are public. Please be careful not to share any sensitive information. I've requested assistance from a support engineer for you. They will reach out within 2 business days, although it may take longer depending on their current workload.

@Trudy P Claspill I know, Trudy, that we don't really have a "template format" and we shouldn't. We all come from different backgrounds, we have our own styles, but that's what makes this entire community so awesome 😎 That was just my little “IT Support” mindset speaking. 🙂 We write a lot of internal guides, you can’t…

Hello @Jessica Tousignant Are you a space admin, Site Admin or are you using Confluence as a standard user? I would check this systematically first: Space settings → Space permissions → Attachments → Add If you lack this permission, you have here directly reason and solution.

@Amith V R You get some really good advice here if you wanna give Rovo a try. Actually, Rovo is becoming more powerful lately in your specific situation and overall.

@Martin Runge Thank you for complex explanation. As we get closer to sunset at Data Center, the importance of overall Service Accounts will only increase.

Hello @Layla Coady Atlassian's policy generally allows for a refund on new annual cloud subscriptions if you submit the request within 30 days of the initial purchase. However, their billing support team will still need to review your specific account and transaction details to officially process everything. You can head…

Hello @Jack Sheldrake There's no broader outage. Have you tried to exclude any problems on your end, like browser or cookies?

Hello @Tomislav Tobijas and @Neznakomec Maybe Nbdime. 

Hello @A Rakshitha Is `rca4ban` the Bitbucket username of the same account that created the API token? Does that account have write access to `ridebuddy-bosch/rbcode`? Did you create a user API token, or a repository/project/workspace access token?

@Tomislav Tobijas In my opinion, automation is almost a must-have for this. A summary prefix is easy to see, but it can also become inconsistent very quickly.

Hello @sravani vennapusa A couple of clarifying questions: Is this a Jira Service Management project/space or a Jira Software/Business project? Is it company-managed or team-managed? Are TSO and PMA meant to be JSM approver groups, or normal Jira groups? Should be doable as workflow + automation.

Hello and welcome to the Community @Amith V R The best approach here really depends on two main things: how your data is currently structured on the Confluence page? and whether you want these stories created completely automatically or with a manual review step first ?

Hello and welcome to the Community @Michael Burgess 1. Go to Trello Power-Ups admin. 2. Create a new Power-Up, or open an existing one. 3. Go to the API Key tab. 4. Generate/copy the API key. 5. Use the Token link next to that key to authorize access. 6. Copy the generated token.

Hello and welcome to the Community @Bryan Poteet A couple of questions are important here: Are the repositories in a shared Bitbucket workspace, or in the former developer’s personal workspace? Is the old email address part of a domain your company still controls in Atlassian Admin? Is there any other workspace or…

Hello @Clare A couple of quick questions first: Are you using Windows or macOS? Does this happen only with “Select Area”, or also with full-screen screenshots/recording?

I Flagged this Post. An Atlassian Support Engineer will review it and respond on this thread.

Hello @forX01 Are Repositories tied to this Account from which you now Writing ?

Hello @R_J_ Jaeger Adding to answer from @Marc -Devoteam- Based on this topic, I see that you are likely not an organization administrator and don't have the necessary permissions to send requests. Please address this with your administrator, and they can open requests on your behalf.

@James_Rodgers Awesome. Most important, it's working.