Arkadiusz Wroblewski Community Champion

Hello and welcome to Atlassian Community @中林直樹 Can you precise your question? Best, Arkadiusz 🤠 

Hello @Scott McDonald Branded JSM URL is supported, but through Atlassian custom domains, not Atlassian Guard (which only handles identity and security). https://support.atlassian.com/organization-administration/docs/add-a-custom-domain/ Configure this via Atlassian Administration→ Apps → App URLs → Add custom domain and…

Hello @amanda_vance Many users, not only you, had this problem this morning, but now should be fine. Best, Arkadiusz 🤠 

@Ed Letifov _TechTime - New Zealand_ For me also, this topic doesn't make sense. Well, I say another. Good that he can solve that himself, but when we know more about intention, it will be easier to point out the mismatch between the formulated question and the content afterwards. Well, at the end, the most important thing…

Hello @jbloomfield I have some idea how to provoke Trello to reproduce that or find reason for your issue. Send a fresh email with only the current Trello board address in the "To" field, leaving CC/BCC blank. If it works without the warning, an old Trello address is maybe still being copied somewhere in the thread. If the…

Hello @Peter Schindler Reactivating your account depends on whether it is a personal or company account. * For a personal account, go to the Atlassian login page and follow the prompts to re-enable it. * If it is a managed work account, you cannot reactivate it yourself, your admin or IT helpdesk must restore it via the…

Hello @Lorelei Howard This is critical, Atlassian's grace period is very short.😢 Easiest solution is have the former owner log in immediately to cancel deletion. Once restored, they should grant your account admin rights and move the board to a Workspace you control. If they cannot log in, ask your IT team to temporarily…

I had an Info other experiencing it, but it seems Recovering. Best, Arkadiusz 🤠

Hello @Brita Moorus IP allowlisting is a product plan feature, not Guard feature. You need the Premium plan for Jira, Confluence, JSM, or Compass to use it. Having Guard Premium will not unlock IP restrictions if your core products remain on Standard.😉 While Guard handles org-wide security (like SSO and provisioning), IP…

Hello @Rizwan Khan Issue seems to be Temporary. Probably Rovo had today "Hard Time" processing many Requests. Best, Arkadiusz🤠

@Pipat Thongklip Thats how it should look for Managed Accounts For portal-only customers, Atlassian has a separate path where org/site admins can edit the full name under Products → Jira Service Management → Portal-only customers.

Glad it helped. For a cascading select list, your JSON structure must explicitly include both the parent and child nodes, otherwise only the first level populates. That was a Problem. Your primary problem was related that to this Specific field Type, Jira Expecting object and not plain string. That only for clarification.…

Try that { "fields": { "customfield_10075": { "id": "{{issue.customfield_10075.id}}", "child": { "id": "{{issue.customfield_10075.child.id}}" } } } }

Hello @camila_medrano @Sudtavee Maneerit The "circuit breaker is OPEN" message means the underlying AI model Rovo relies on is temporarily overloaded. A circuit breaker a safety mechanism that blocks requests to a struggling service to give it time to recover. Thats also why it Dissapearing after Couple minutes from Itself…

Great to hear That !!!🤠 I wish you a nice start Weekend 🤠😊

Hello @Richard Davis What specific field type is customfield_10075? Is the Service field explicitly added to the creation screen for the target project and issue type? Best, Arkadiusz 🤠

No Problem! Crossing Fingers🫰🤠😊

Hello @carolina gallofre Have your IT team temporarily reactivate the former admin's email address or set it up as an alias. That allows you to trigger a password reset, log in, and assign the admin role to yourself. Without access to email, you will need to reach out to Loom Support so they can verify ownership and…

Skip troubleshooting here in the Community. Repository recovery is highly time-sensitive, so you need to act quickly. Try accessing the repository directly via its old URL (https://bitbucket.org/<workspace>/<repository>/), look under other projects. Crucially, safeguard any local clones you have, as they might be your…

I'd stop trying to sign up or recreate the account with that email, doing so will likely keep routing you into the newer one. Organization admin needs to log into `admin.atlassian.com` and inspect both accounts (`Assistant RelyOn Relocation` and `Administrative Assistant`). The admin should check their active status, login…

@Tomislav Tobijas Super duper :) Thx let us know. Well about Rovo you can be sure it´s coming. Now i think more focus are on Jira Triggers, but Confluence will also come at the end sometime.

Hello @RobinBobin Can you find it here ? https://bitbucket.org/account/workspaces/deactivated Best, Arkadiusz 🤠

Hello @Srishti Kumari Please open an Ticket here Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arkadiusz 🤠

Hello @Meena Vepa Building on @James Gamble answer, check which exact Rovo flow you are using, as Rovo Chat handles item creation differently than the Confluence page flow. In case you're using Rovo Chat, try isolating the issue by requesting just a single Story. Rovo can struggle with complex bulk requests.When using…

Hello and welcome to Atlassian Community @Jonghwan Choi Sorry to hear that. Actually, that failure is quite generic and points to some session problem. When did that happen? Specific agent? Have you tried logging in/out or using an incognito window? Is Rovo active inside Atlassian Administration? Have you tried another…

Hello and welcome to Atlassian Community @Pipat Thongklip Just adding to @Andrea Robbins answer, Jira project or JSM customer permissions don't control this. For managed Atlassian accounts, name updates must happen either via an organization admin in Atlassian Administration or directly within your identity provider when…

@Administrative Assistant This must be checked inside Atlassian.admin.com. You still haven't answered my question. Are you an Admin of this site or somebody else? If you won't go further, probably you will need help from https://www.atlassian.com/company/contact/purchasing-licensing because that pure Access/Identity…

Hello @Ayo Ejidiran Hm.. did you have tried another browser or another Network? Best, Arkadiusz 🤠 ☀️

@pablo and @Max Braun Hmm, both of your problems are not really broad problems but related to your instances and setup. It probably needs some investigation from the engineering team because it's not really common and looks not really normal for me. Best, Arkadiusz 🤠 ☀️

@Dr Valeri Colon _Connect Centric_ Thanks for picking up the phone.😉 And for the good "food for thought" during the AI session—you think you know all of that, but it is always better to hear from somebody else, and you have quite the "Teacher of the Year" explaining style. @Eunji Roh That from Valeri and the important part…