Arkadiusz Wroblewski Community Champion

Hello @Devika Sahadevan This is actually expected behavior for iOS Intune MAM. Microsoft and iOS require the Microsoft Authenticator app to act as the authentication broker for Atlassian mobile apps to connect securely. Check that you have the correct iOS bundle IDs in Intune, granted admin consent in Microsoft Entra, and…

Hallo Kristina, ja, das steuerst du direkt über die Customer permissions im JSM-Projekt unter Projekteinstellungen → Access → Channel access, indem du den Zugriff auf Restricted setzt. Dann sehen nur noch explizit hinzugefügte Kunden oder Organisationen diese Kachel. Teste das aber unbedingt mit einem echten, reinen…

No problem :)

Hello @Siva Kedari Veerla At the moment theres no project-level setting to blocklist or disable Rovo only for selected Jira projects. For Jira Cloud, the documented controls are managed by an organization admin under: admin.atlassian.com → Rovo → Rovo access here is also a public Atlassian suggestion for this exact need:…

 

Hello and Welcome @Stephen_Calvert There currently isn't an admin setting to completely disable the preview pane in the "For you" view. The closest workaround is to manually drag and resize the panel, as Confluence usually remembers your preferred width. I'd recommend sharing your thoughts via Confluence's in-product…

Hello @Ross Ashton Here you should be able to open an Ticket: Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arkadiusz🤠

Hello @_Ali Please open an Ticket here. Atlassian Support: Pricing, Billing, & Licensing | Atlassian Rovo are "Sticky" one, and often can´t be removed alone. Best, Arkadiusz🤠

Hello @Robin Stenger Bei mir funktioniert zumindest [JSDCLOUD-18646] Improve Rovo's handling of translated comments - Create and track feature requests for Atlassian products. Of Course it have Limitations, but they all the time fixed and Improved. Rovo is Fresh Product Best, Arkadiusz🤠

There have been recent Timeline changes around field columns such as Assignee and Status, so it is possible you saw one of those newer timeline columns, an early-access/rolling-out experience, or a different view such as Plans or List view.

That changing that a little, That means Jira never actually saw it. This points to an email routing or Outlook issue. Double-check if the reply went to the exact same address, if the ticket key remained in the subject line, or if an Outlook rule accidentally moved it. If the email definitely arrived in the mailbox but Jira…

Super 🤠 I wish you a great Day, Best, Arkadiusz🤠

@Darcy Leo Thats not True. That warning means Outlook blocked some message content from being displayed. Nothing more.

Hello @Bert Duhamel Inside Jira Plans / Advanced Roadmaps or Timeline view inside a Jira /board/space ? Best, Arkadiusz🤠

Hello and welcome to Atlassian Community @Tigran Asaturjan I requested Assistance for you, as it probably needs Garbage collection from Backend initiated by support. Best, Arkadiusz 🤠 ☀️ 

Hello @Razy Kased The 404 and 405 errors you're seeing are due to a current API limitation Jira Align doesn't expose Epic Discussion comments through the REST API 2.0 m. There are active feature requests tracking this gap (JIRAALIGN-4141 and JIRAALIGN-4912), so it’s not an issue with your syntax. If you just need to…

Check the project's email channel processing log for an affected email. The important question is: Does the email appear in Jira/JSM email logs? If yes, what status/error does it show? If no, is Jira reading the correct mailbox?

Hello @Kelsea Wall Please open a ticket here: https://www.atlassian.com/company/contact/purchasing-licensing There are a couple of blockers preventing sometimes self-deletion. Best, Arkadiusz 🤠 ☀️ 

Hello @Henry Nguyen Just for clarification,it's about Jira or JSM ? Best, Arkadiusz 🤠 

Hello @Jonathan Kong These modals usually keep reappearing because the browser is failing to save the "dismissed" state. Try testing in an incognito window, a different browser, or temporarily disabling ad-blockers to rule out blocked cookies or local storage. If the pop-up persists or other team members see it, it's…

Hello and welcome to Atlassian Community @Chong Fee Wah Logging in with your work email doesn't automatically grant access, which is why the page won't show up in search. Since you don't see a "request access" button, please ask the person who shared the link to have a Confluence admin add you manually. We as Community…

@Katie Lai - Seibert Black Swan from Nicolas Taleb. It really changing perspective on some things. 

Hello @Mike Rejp First, I thought it was kind of trolling. So you are actually on the Official Atlassian Community Forum, which is accessible from the internet. These things you must address internally within your company to your admin or the person responsible for access. Neither we nor Atlassian have access to give you…

Hello and welcome to Atlassian Community @Sebastian Rivera There is a big difference between how the bot works behind the scenes and what its public profile page actually shows. While a helper bot (subagent) is supposed to take over during a chat, completely hiding the main bot's description on the public page looks for me…

@Ayo Ejidiran Incognito still uses Chrome's engine, so try Firefox or Edge to rule out browser issues. Also, temporarily disable VPNs or ad-blockers that might block login verification. If the page hangs across all browsers, it's likely a backend glitch, then you must contact Atlassian Support. In case the backend glitch,…

@Brenda So I have idea JSM suppresses internal notifications if the user is also a customer (like the reporter or a participant) on that ticket. Try mentioning them on a fresh request where they have no customer role. If they get that email, it's a role overlap. If they don't, check spam filters or open a ticket with…

@amanda_vance The "site mapping" error most often means the Rovo Slack app isn't properly linked to your Atlassian site, so an admin will likely need to re-run the onboarding to fix connection. The other errors (rate limiting, open circuit breaker) are backend failures, not Confluence permissions issues (Probably) .Verify…

Hello and welcome to Atlassian Community @Team Support bit2bit Americas Before I send you wall of text some "Food for Thoughts" https://support.atlassian.com/migration/docs/examples-and-use-cases-for-updating-product-links/ This is due to a sandbox limitation where cross-product links point to the production version, so a…

Hello and welcome to Atlassian Community @basictomonokai Well when the server returns X-Frame-Options: DENY, the browser will block the iframe. This is enforced at the server level, meaning you cannot override it with HTML, JavaScript, or meta tags inside repository. I'm not aware recent new Security update but I mean from…

Hello and welcome to Atlassian Community @中林直樹 Can you precise your question? Best, Arkadiusz 🤠