Arkadiusz Wroblewski Community Champion

Hello and welcome to Atlassian Community @Keiran M Can you create the same work item directly in the target Jira site/space? Being Admin doesn't mean you have direct access adhoc. Also have you tried in Incognito Window? Best, Arek 🤠 

@Sajid And what happen when you paste link outside Database in Normal Confluence page ? 

Hello and welcome to Atlassian Community @lenildolti Can you find anything here? https://bitbucket.org/account/workspaces/deactivated Best, Arek 🤠 

Hello and welcome to Atlassian Community @Sajid By chance, your Repo is Private ? Best, Arek 🤠 

Hello @Robert Lauriston You can achieve that with Text join formula https://support.google.com/docs/answer/7013992?hl=en-GB Best, Arek 🤠 ☀️ 

Hello @Oleksiy Nagornyy The normal flow for feature requests is to open a ticket with Atlassian support, and they will open it in their JAC in your name if request is valid. Best, Arek 🤠 

Hello @Sshah @Walter Buggenhout already provided you with a couple of steps. One thing from me: Provide a Refined what they are asking here because that will help them troubleshoot your problem. https://help.refined.com/space/JIRADC/4706959591/Troubleshooting Best, Arek 🤠 

Hello @Isabelle Please follow these steps to submit a support ticket: Go to the Atlassian Support: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ * Under How can we help you?, select Your account. * Under Choose a topic, select Log-in issues. * Scroll down and click Need…

@Rudolf Arada Have your Admin open Support Ticket. If you are not an admin, that's probably a Blocker.

@Robin Ma PS: I recently saved this steps because I experienced lot of times here that not everyone knows how to handle this form. Please follow these steps to submit a support ticket: * Go to the Atlassian Support: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ * Under How…

Hello and welcome to Atlassian Community @Maya Markovich Due to strict security protocols, Atlassian can't just turn off 2FA like that. https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/ If these steps don't help, then follow this to open a Support Ticket: * Go to the…

Hello @Bob Crowther Community members cannot transfer Trello board ownership or make someone a board admin from here. Try this form https://www.atlassian.com/company/contact/purchasing-licensing#/ Best, Arek 🤠 

Hello @Robin Ma You should request that here as soon as possible https://www.atlassian.com/company/contact/purchasing-licensing As community members like you, we cannot decide if that's possible or not. Best, Arek 🤠 

Hello @Mark W_ McColgan That depends if you Using Custom Mailbox or not.😉 Custom Mailbox: Mark the original messages as unread in your inbox to trigger a re-scan. Default Atlassian Address: Since you lack direct access, ask Support to reprocess them, or have the client resend. Also stated…

Hello @steelydev Here you will find some answers. I rather provide you official ressources than send wall of Text. https://jira.atlassian.com/browse/ID-240 Best, Arek 🤠 

Hello and welcome to Atlassian Community @Coach Kristina This mostly happens due to a credential mismatch during the onboarding process. Try that😉: 1. Sign out of Atlassian entirely. 2. Open the link in a private window. 3. Log back in using the precise email address that received the notification (stick to one method,…

Hi and welcome to Atlassian Community @Stevie Cummins You're on Premium, so just use the native CSV export. It automatically excludes comments and activity history while fully including your Custom Fields (Name, Phone, Email, Loan number). You can open the file in Excel, delete the extra columns, and save the clean…

Hello @Guenter Schmitt Have you tried in Incognito Window or Using another browser? Best, Arek 🤠 

Hi @Nhat Trung Vo Three things to rule out first. Free plan entitlement. Rovo is documented as available on Standard, Premium, and Enterprise. "Beta tools are currently free to use" means not billed against credits not that they're available on Atlassian Free plans. Test the same call against a Standard/Premium site to…

@Shawn_Giese That's why @Mikael Sandberg gave you another Option with Service account. 

To settle this, I requested assistance from Atlassian because this topic is becoming too huge and we are running around in circles. @Mohamed Abdelhamid You should be patient. These things take time. @Marc -Devoteam- You are absolutely right about that, but let's and support settle that. Best, Arek 🤠 

@Yuri Uchida Okay, I will take a deeper look on this this weekend.

@Eric J Trumbull Yes, I fully understand your concern, and I'm fully on your side with that. On the other hand, all integrations are coming out of their baby phase, so I think your matter will take on significance with time.

Hi @Okan Bayramoglu The problem is probably the browser-to-app handoff, not authentication. The mobile browser completes the login but fails to redirect the session back to the Jira app. At least it looks like that for me. Make sure your Intune/MDM policies allow Edge to share data with Jira, exempt the jiraauth URL…

Yes you have right. What I mean: Rovo is tied to app access. If he has access to Jira, he should have access to Rovo. If he has access to Studio, he should have access to Rovo in Studio and so go on if Rovo is active on Site. This looks to me like some user state backend issue, so what I mean to force to take access from…

@tuzzo77 I flagged this post for Atlassian attention. Maybe you are on the internal suppression list, at least wanna exclude that.

Hi Ricardo, First, please remove your email from this public post for privacy. Archived cards can easily be restored via Board Menu → More → Archived items, but deleted cards are permanently gone. In case they were deleted, check your board activity history to reconstruct the details manually. Moving forward, it's always…

@Dawid Pitala No, this is related to Enterprise. Have you already tried removing his access from the app and then adding it again?

Hello and Welcome to Atlassian Community @Yuri Uchida Maybe this older topic from 2025 will be helpful for you. Solved: atlassian/git-secrets-scan does not annotate the c... Best, Arek🤠

Hello and Welcome to Atlassian Community @Jeremy Corbett Thats known behavior. [ID-6456] Easily switch between Atlassian Accounts - Create and track feature requests for Atlassian products. Best, Arek🤠