Arkadiusz Wroblewski Community Champion

Hello @Martha Louise Kjærbye Trello desktop app and your web browser maintain entirely separate login sessions. Thats the problem. Outlook email links open in your default browser and not routing back into the desktop app, so you will just need to log into Trello once in that browser to view the content. There some older…

Hello @Yuliia Koniuk As Org.Admin you should be able to open ticket at Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arek🤠

Hello and Welcome to Atlassian Community @Tom Hatzer I think Atlassian Support will need to review this. I’ve requested assistance because this looks to be a compatibility issue between a legacy mixed-case Bitbucket workspace ID and the container registry’s Docker-compatible lowercase namespace requirements. The Community…

Nice AI hallucination there. I would be careful with this answer. The author has not even specified what performs the callback, and the architecture has not been confirmed either. Without that context, this answer is mostly guessing.

Hello @rachit_sharma Rovo does not have one fixed outbound IP address. Are you using a Forge-based Rovo agent/action, the Rovo Agent Connector, Jira Automation with Send web request, an MCP integration, or something else? When your Infra is private, would a reverse proxy be more stable? Best, Arek🤠

@Viswanathan Ramachandran He will not be able to open a support ticket directly because he is on a Free subscription...... I have flagged this post to bring it to Atlassian’s attention. Best, Arek🤠

Hello @davis_smith Check More actions (...) → Attachments → Files. If the images are listed and downloadable. Also try an incognito window, or have IT check if a VPN or firewall is blocking Atlassian’s media domains. If they are listed but broken, contact Atlassian Support. The behavior you're describing sounds buggy so…

Hello @Kelly Gurr Thats expected with Business boards. This exact limitation is being tracked by Atlassian under ticket JWMCLOUD-291. I highly recommend dropping a vote and watching it for future product updates. [JWMCLOUD-954] Filtering by Due date in the Board view is not sorted - Create and track feature requests for…

Hello @Oscar Salas Cortés I have a wild idea. During the migration to the cloud, I switched on Draw.IO If you temporarily have draw.io available in your Confluence instance, you can leverage its native Gliffy mass-import tool to convert entire spaces at once. Take a small representative sample of Gliffy diagram,…

Open Incognito Window and then continue without logging in and skip SEN

Hm, you can also Use Automation's Send web request action to route the notification payload to an external service or internal mail gateway that handles S/MIME signing before delivery. You need either policy tweak or external relay.

CredentialExpiryService account API tokenExpires between 1 and 365 days, default is one year.Service account OAuth client ID/secretNo current built-in expiry; remains valid until revoked/rotated.OAuthexpires_in: 3600, so integration should request a new access token when needed.

Hello and Welcome to Atlassian Community @Michael S_ Williamson It depends a little on what kind of “signature” you mean. Atlassian Support it partly What are the DNS records required for configuring DMARC? | Atlassian Support Best, Arek🤠

Hello and Welcome to Atlassian Community @kasia-r Please Contact Atlassian Support: Pricing, Billing, & Licensing | Atlassian Unfortunately we as Community members cannot assist you regarding you in that, but billing support should be able to find them. Best, Arek🤠

@Katie Lai - Seibert Oh wait, actually I was wrong — I have not won anything. Well… I won my husband. And like that famous Mastercard line says: Some things are priceless. For everything else, there is Mastercard. 🙂

Hello and Welcome to Atlassian Community @chris_simmons First, please try it in an incognito/private browser window and also test another browser or network. If that does not work, please contact Atlassian using this form. Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best, Arek🤠

Hello @Hart Hoppe In my opinion, this should still be handled by Atlassian Support, because you will likely need their help to investigate and resolve it properly. Please Cooperate with Support on existing Ticket or open new one. Best, Arek🤠

Hello and Welcome to Community @Fabien Herelle If thats real blocker you should use JSM as it have Native capabilities to manage that. Best, Arek🤠

Hello @Tine Marie Uldal There already an Feature Request close related to that what you asking [CONFCLOUD-82251] Support for using automation {{smart.values}} in Confluence templates, when using "Publish Confluence page" action - Create and track feature requests for Atlassian products. I advise to track and Upvote it to…

Hello @Danielle Cairns If the presentation can live directly in Confluence, upload the `.pptx` file to the page and use the Office PowerPoint macro, which only requires standard page edit permissions. or if it must stay in OneDrive or SharePoint, paste the share link as a Smart Link. Note that any admin approval prompt you…

Hello @Viktorya Zargaryan It will be easiest when you follow Official KB Article for that. Create a global content template | Confluence Cloud | Atlassian Support Best, Arek🤠

Hello @Uwe Kühn What I can think of is that your firewall may be blocking something here. IP addresses and domains for Atlassian cloud apps | Atlassian Support But from my experience, troubleshooting this in the forum is usually a waste of time, because a lot depends on your specific setup and backend information that only…

Hello and Welcome to Atlassian Community @Geethu Babu Nair Bitucket Cloud Premium workspaces feature IP allowlisting, which restricts repository access exclusively to approved IP addresses. The error you are seeing indicates that your current IP address hasn't been added to the workspace's allowlist yet. You'll need to…

Hello @John Penna Thats already tracked under "Umbrella" JAC [JRACLOUD-84225] [Tracked in Issue Links] various fields that cut-off / truncate / obscure name of option - Create and track feature requests for Atlassian products. I would recommend upvoting and watching the existing suggestion, or asking your admin to open a…

Hi and Welcome to Atlassian Community @Raffaele Arecchi Thats already tracked under [CONFCLOUD-69581] prompt anonymous users to login when accessing spaces that do not allow anonymous access - Create and track feature requests for Atlassian products. and [CONFCLOUD-82036] Ensure consistent messaging when accessing a page…

Hello @Liron Stroh [JRACLOUD-97742] Intermittent “We couldn’t save your attachment / comment” errors when adding attachments to comments in Jira Cloud - Create and track feature requests for Atlassian products. Atlassian Lately deployed fix. Did another users experiencing this issue ? Also did your Admin checked if you…

That is probably a current limitation. Service accounts do not have access to every endpoint or scope, so some functionality may require a different authentication method. Again everything around Rovo evolving so that can change fast.

Hello and Welcome to Community @Wil Jones Which Scopes for example ? Some scopes won´t be exposed for Service Accounts and need another form of Authentification. This is still Evolving process. Best, Arek🤠

Hello and Welcome to Atlassian Community @Dorota Kmiecik Keep in mind that Rovo Agents in Automation don't execute skills like "Add Comment" directly; they return a text payload that Automation passes to smart values. Run a simple manual debug rule using a Log action to inspect {{agentResponse.asString}}, and use that…

Hello and Welcome to Atlassian Community @stackpilot I flagged this post to get attention from Atlassian Support. This will need some Backend checks. Best, Arek🤠