Arkadiusz Wroblewski Community Champion

Hi, @Jeanie Hague-Smith You don't need to delete your entire Atlassian account to stop Loom charges, canceling the subscription is enough: * Atlassian Billing: Go to admin.atlassian.com → Billing → Subscriptions → Loom → Manage. * Legacy Loom Billing: Go to Loom → Workspace Settings → Plan & Billing → Manage Subscription.…

Hello @BusyBeeSpoonie Trello have Dedicated KB Article especially for this Use Case: Notifications are not working | Trello | Atlassian Support Best, Arek🤠

Hello @Jimmy Dionas Did you looked here ? bitbucket.org/account/workspaces/deactivated You should be able to open a ticket at Atlassian Support: Pricing, Billing, & Licensing | Atlassian Regardless of your Free subscription. Best, Arek🤠

Hello and Welcome to Atlassian Community @Harshad Prajapati Native ? I don´t think so. With Rest Api with POST /rest/api/3/changelog/bulkfetch or GET /rest/api/3/issue/{issueKey}/changelogmaybe. Or with App from Marketplace Best, Arek 🤠

Hello @Daniella A current Free subscription cannot incur automatic Pipelines/LFS overage fees. Older Free workspaces only incurred these charges if the owner enabled paid extra usage and provided billing information. Best, Arek 🤠

Hello and Welcome to Atlassian Community @Carol James Could you share the relevant runner.log entries from the exact time one of these disconnects occurs, together with your Bitbucket Runner version? Best, Arek🤠

Hello @Anuj Batta Somebody already covered that Topic with small Article quite some time Ago https://community.atlassian.com/forums/Atlassian-AI-Rovo-articles/Building-a-Rovo-Agent-to-Supercharge-Agile-Retrospectives/ba-p/3100759 Begin with that as it can be good entry point for you. Best, Arek🤠

Hello @Mohan Rayudu We have here on the Community forum a special place for such Topics. Jobs & Careers - Atlassian Community Best, Arek🤠

Hi @Young Musicians Fund Quadra Island and welcome to Atlassian Community, Check your spam folder or request a password reset as a test. Missing reset emails point to your mail server blocking Atlassian, so ask your domain admin to allow-list Atlassian domains using their Not receiving confirmation emails guide. Should…

Hi @Alena Dixson , welcome to the Community! 🙂 Trello can search specifically within comments. Use this syntax in the main search bar: comment:"shower niche" (or broader keywords like `comment:shower`) Trello returns the card containing the comment and not really jumping directly to the text. Once you open the card, use…

Hi @Stacey Larter Yes, Loom’s 14-day trial (including Business + AI) works for a single user. Eligibility applies per Workspace, with no minimum seat requirement. When the trial ends without upgrading, your workspace simply reverts to the Starter Free plan. Best, Arek 🤠

Hello @Stacey Larter Thats Duplicate of trial period? I will block answers here, that you can get answers in one Topic.

Hello @terra There is no self-service option to restart an expired Loom trial. Contact Loom Support or https://www.atlassian.com/company/contact/purchasing-licensing#/ , explain your situation. They can manually review your account and grant an exception or extension. Community members cannot modify account or trial…

Hello @MBS IT What i can think will be, automated system to a secondary JETI handler with Auto-Submitted filtering turned off. You can separate this traffic via a dedicated recipient alias or by routing messages at the mail-gateway level. That should be cleanest in my Opinion. Best, Arek🤠

Hello and welcome to Atlassian Community @Iain Robinson Your workaround is useful, but I think Atlassian should confirm whether suppressing Passkey on the second login flow is intentional or a login-page defect. I couldn't find an existing public Atlassian bug matching this exact behavior, so I am going to flag this for…

Hello @John Smith With the scope of the degradation you're describing, I wouldn't recommend making JVM, database or clustering changes based only on suggestions from a Community thread. Adding nodes won't help if the bottleneck sits at the database or storage level. Collect diagnostic data (Support Zip, thread dumps, GC…

Hello @Bjarke Schultz You are posting your question on a community forum. We cannot process your reques Please open an official ticket using dedicated billing support:t. https://www.atlassian.com/company/contact/purchasing-licensing#/ Best, Arek 🤠 

Hello @周昀霆 Check Automation → Rules → Automation log after creating a test card to see if rules ran multiple times, multiple rules triggered, or a single run created duplicate cards; also check your Activity log for active duplicate rules, as copied automations activate automatically. Please share here the exact rule text.…

Hello @Eduardo Quintanilha I get your use case, which is also valid, but Trello doesn't actually allow such granular control, even on premium. A similar feature request, TRELLO-98, for card/list permissions and members seeing only their assigned cards, was closed as Won't Do in August 2025 by Atlassian. A broader…

Thanks @Maksym Liutyi for jumping in and confirming the correct escalation path. @teja I would follow Maksym's steps here, especially since the Customer Advocate team can check the actual site history and determine whether recovery is still possible. I wouldn't wait with this one Best, Arek 🤠

And another trap like always Mac and Windows looks a little "Different"

@VIcki L_ Also there's one older similar bug, but now are most important damage control, and not make anything more broken than it is https://jira.atlassian.com/browse/TRELLO-1056 I also retracted the accepted answer Mark because your problem is not resolved. I would rather help you than increase my accepted answer count.

Hello and welcome to Atlassian Community @VIcki L_ I flagged this post to the attention of Atlassian support. At this scale, this is beyond us as community members. Somebody must take look on that very carefully. Best, Arek 🤠 

Hello and welcome to Atlassian Community? Which specific AI option can you see that they cannot? Best, Arek 🤠 

@Caity that would explain a lot.

Hello @Anand Narasimhan Which OS and SourceTree version are you using? Best, Arek🤠

Hello @matthew I requested assistance. An Atlassian Support engineer will respond on this topic. Until then, please have some patience. Best, Arek 🤠 

Hello @Violetta Klintsova Also in addition to answer from @Brandon Viertel actually Jira Honoring Opsbar sequence settings so that can be also configurable https://support.atlassian.com/jira-cloud-administration/docs/re-order-workflow-statuses-on-the-issue-view/ By the way, are you an Admin or a Standard User? If you are…

Hello @Markus Große Gorgemann Yes, there was an incident today impacting JSM and Jira. It should recover slowly now. Best, Arek 🤠 

Good to hear that.🤠😊🙌