Arkadiusz Wroblewski Community Champion

Hello @Mauricio Silva Please open a request through billing and licensing support. If the form won't allow you, just do that with an incognito window and skip adding the site step. https://www.atlassian.com/company/contact/purchasing-licensing#/ Just for clarification. We are community members, so we cannot verify or…

Nothing to thank us for. We are here to help each other.🫂🤠 I recommend voting on this issue https://jira.atlassian.com/browse/ID-8077 With your own internal IT, we can't help. In my opinion, there will be much fewer Questions here if users and Admins communicate more and clearer.

That's two different concepts. Kanban are continuous Flow, Scrum Splitting work into sprints. If you hear Sprint think directly about Scrum.

Hello and welcome to Atlassian Community @Pamela Shoko It could sound provocative to you, but sign up for whatever will serve your professional development needs. It all depends on your role and what you are looking for. Best, Arek 🤠 

Hello @Austin Comstock Was the site on Free, Standard, Premium or Enterprise? Trudy wroten great article and gathered information about that https://community.atlassian.com/forums/Jira-articles/Atlassian-Jira-JSM-Confluence-Free-Tier-Inactivity-amp-Data/ba-p/3251237 When you was accessing it last time ? It's probably gone.…

Hello @BRIANTSEV MYKYTA Please contact at best using this Form: https://www.atlassian.com/company/contact/purchasing-licensing#/ We are community members, so billing support will be the right place for your request. Best, Arek 🤠 

Hello @Miriam Marouani Try an incognito window and all basic browser-related steps (another browser, etc.). If issue keep persist I recommend to contact Tempo support Best, Arek 🤠 

Hello @Sergio Baltazar For me JSM + Refined currently makes a secure third-party field impractical, and credentials should be delivered outside the ticket through a proper secret-sharing mechanism. That will be clean solution. About Guard detect, that's not a missing feature. It's just not working that way, and the design…

Hello @Michael Hare I requested assistance, an Atlassian support engineer should respond within 2 business days. Best, Arek 🤠 

Hello and Welcome to Atlassian Community @Anurag I know some things can be confusing, but for this kind of question, I really see only one proper place to ask: https://community.atlassian.com/forums/Jobs-Careers/gh-p/JobsCareers Best, Arek🤠

Im aware of that, thats why i Requested Assistance, because deterministic answer can provide only Atlassian.

Yes, Debug log is must have to understand that clean how Agent behave. How to configure the Use Rovo agent action | Cloud automation Cloud | Atlassian Support As Rovo Memory Starting to be default i think that will be related. What is Rovo memory management? | Rovo | Atlassian Support

Hello @RDaneelOlivaw Thats related to Sunset Issues and Wiki Announcing sunset of Bitbucket Issues and Wikis - Atlassian Community I requested assistance because that's beyond what we can determine and answer as Community members. Best, Arek🤠

Hello @Semi_Park Can you try it again ? Today multiple Atlassian products had some incident so that could be related.

Hello and Welcome to Atlassian Community @Gordon Bradford This morning, multiple products had problems, so your access may have been impacted from that. Atlassian Status Now everything looks operational. Best, Arek🤠

Hello @Vaijeyanthi Tharmarajan Incident was resolved, and everything should starting coming back to normal Atlassian Status Best, Arek🤠

Hello @Sherwin Soriano Incident was resolved and everything should be operational now Atlassian Status Best, Arek🤠

Hello @John Wong Thats your private account or managed by organisation ? Best, Arek🤠

Hello @Pamela NGUYEN @Craig Hoskin @Abhishek Damera Venkata Incident was resolved and everything should be operational now Atlassian Status Best, Arek🤠

Hello @Naonori Sakaki The cause of your access problems was probably latest Product Incident Atlassian Status Everything should be operational now. Best, Arek🤠

Hello @Carlo de Guzman and @Alex the CTO Everything should be Operational now. Atlassian Status Best, Arek🤠

Hello @Martin Zhao and @Cam Browning it should be fixed now. Atlassian Status Best, Arek🤠

Hello and welcome to Atlassian Community @Shirley Jones Please check again. It seems Operational now. Atlassian Status Best, Arek🤠

Hallo @Dobrowolski Piotr Es scheint behoben zu sein. Atlassian Status Grüße, Arek🤠

Hello @Jills Francis Your main concerns are valid. Regarding the rejection: are you an admin? From my experience, the Support portal can reject an otherwise valid request if your account does not have the required entitlement to open Support tickets. Regarding point 4: that question really needs to go directly to…

Hello @Catelyn_Hearne Have your admin manually update the apps from the administration area, then check whether anything changes. Also, from my experience, the outage itself is one thing. Getting everything fully back to normal afterwards is another that can sometimes take a couple of hours, even after the incident appears…

@Victor La Yes, @Trudy P Claspill elaborated on that a little. Look at it from this perspective: generating API tokens sits under user settings because they are Personal (Admins can Restrict who can create them or revoke them), while the overview and management of keys/tokens sits under organization administration. For…

Hello @Victor La List/Read API Tokens Definitely so Retrieve Expiration date should be doable. curl --request GET \ --url 'https://api.atlassian.com/admin/api-access/v1/orgs/{orgId}/api-tokens' \ Rotate - I don´t think so at the moment. The API Access REST API Best, Arek🤠

Hello @Aditya Srivastav Run a small isolation test: -Call the same automation using Use Rovo and explicitly pass only the current issue fields. -Compare that with Use Rovo agent using the same prompt. -For the agent version, check the agent debug log to see which read operations/skills it used during Issue B. For me it…

Hello and Welcome to Atlassian Community @Thomas Jones Only one i have heard once was "Jiras" but for me it Sounds just wrong. Jira is Jira :) That come also from that, that You can have one copy of each individual Atlassian product per Site.