Arkadiusz Wroblewski Community Champion

Hello and welcome to the community @Naveen Anumakonda To test: 1. Log into your Jira site normally in a browser. 2. In the same browser, log into id.atlassian.com using your organization's normal authentication. Open Outlook on the web, then the Jira Cloud for Outlook add-in, and try Connect now there. At least that worked…

Hello and welcome to Atlassian Community @jmiles there are actually a few different ways to handle persistent instructions, and it really just depends on where you want that instruction to apply. Actually, we are moving in that direction. https://support.atlassian.com/rovo/docs/what-is-rovo-memory-management/…

Hello and welcome to Atlassian Community @Ahmet Efe Bilecenoğlu Did it was Free subscription and when you tried last time access it? Atlassian has a policy regarding the deactivation and deletion of inactive Free subscriptions. Trudy wrote a great article about that, elaborating on many things:…

Hello @Francisco Navarro Rovo works with Excel/CSV data, but behavior differs based on how the agent is used. Agents in the Use Rovo agent Automation action have more restricted behavior than those used directly in Rovo Chat. Try isolate that a little Provide the .xlsx/.csv file directly to Rovo Chat. Ask: “How many data…

Yes, that will also be a possibility. It is rolling out since this month.

Is the Resolution field actually set, and what is its Status Category?

https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/ 

Hello @Lynn Doughane Can User B edit another existing page in the same space? check if the Confluence site was on a Standard/Premium trial or paid plan before moving to Free. Existing space/content permissions can be retained on Free, though granular configuration is unavailable. Best, Arek 🤠 

Haha you was 2 minutes faster. "Great 🧠 thinking same"🤠🙃

Hello @Colleen Callahan https://support.atlassian.com/loom/docs/loom-customer-integration-with-atlassian-pricing-billing-and-role-changes/ Loom billing is split between old Loom and new Atlassian systems. If your account is integrated with Atlassian, manage subscriptions at admin.atlassian.com → Billing → Subscriptions,…

Hello and welcome to Atlassian Community @Johannes Henkel No you don't missing anything. Atlassian documents that when connected work items for an Assets object are retrieved, resolved work items are hidden by default. Please take a look…

Super to hear that ☺️ 

Hello @Johan Verdoorn Instead of wall of text, here you have some options depending on your Situation https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/ Best, Arek🤠

Hello @KC Wong For an OAuth 2.0 credential created for an Atlassian service account, the documented request is through the Atlassian API gateway: https://api.atlassian.com/ex/jira/{cloudId}/rest/api/2/issue/{issueKey}: Authorization: Bearer <ACCESS_TOKEN> Here some official…

Hello @Chathuranga Perera Please address that directly to the administrator or somebody who wants you to access this resource. We, as community members, do not manage access for customer instances, nor does Atlassian. Best, Arek 🤠 

Hello @Priyamruta Satyasidha Atlassian have officiall KB Article which pointing to some steps which can help you identify large files. https://support.atlassian.com/bitbucket-cloud/docs/maintain-a-git-repository/ https://support.atlassian.com/bitbucket-cloud/kb/how-to-check-your-repositorys-size-and-identify-large-files/…

Hello and welcome to Atlassian Community @Nguyễn Đăng Thiện Check Activity → Approvals, not just History or Automation. If "IT non-approval" is the Declined transition for an approval step, Jira automatically performs the configured workflow transition when an approver declines the request. The automatic transition to…

Not all administrators can reset two-step verification, Confluence/Site/Product Admins aren't necessarily Organization Admins. The reset is for organization-managed accounts. Ask your administrator specifically: Your Atlassian account is under Atlassian Administration → Directory → Managed accounts and if he are an…

Hello and welcome to Atlassian Community @jaap voets As I can relate to your concerns, please share your feedback here. https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/ We are Community members like you and we can't really impact product development. Best, Arek 🤠 

Yep, shadow accounts/orgs created by mistake that are firing are mostly what I've seen in the past.

@John Wong @Marc -Devoteam- pointed you in the right direction. Either that's your own private account, or if it's a work account and managed by your IT, your administrator can reset your 2FA.

Trust me, you can :)

Hello @Esther Lawrence Please Open an Ticket under support.atlassian.com We are community members and cannot really answer that. Yes, overall these emails are mostly legitimate, but you should clarify with support why you are getting these emails even when you are active. Best, Arek 🤠 

@Ajay _view26_ @Rick Sheeley Yep and also lately some functions get updated.

Hello and welcome to Atlassian Community @Andrew Konovalenko I requested assistance. That's beyond something that we as Community members can answer. Best, Arek 🤠 

Hello @Cassandra Crawford Open the board → Menu → Settings → Commenting and check if it has somehow been changed to Disabled. That's quite common question https://community.atlassian.com/forums/Trello-questions/Hi-there-I-can-all-of-a-sudden-no-longer-add-comments-to-my/qaq-p/3047279…

Hello and welcome to Atlassian Community @Rick Sheeley That doesn't looks like phishing and is probably related to new functionality https://community.atlassian.com/forums/Jira-articles/Turn-any-Microsoft-Teams-conversation-into-Jira-work-with/ba-p/3280876 Best Arek 🤠 

Hello @JAY Besides that what @Trudy P Claspill said, I will lean in the direction that your work also has some kind of Confluence for Documentation, because Jira is mainly Work Items tracking.

@Mauricio Silva Also, somebody hit the "Request assistance" button, so an Atlassian Support engineer will respond within two business days.

Hello @Help Desktop Did you tried steps from here ?https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/ Also your account is managed? Best, Arek 🤠