Comments
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hello @Jodie Velde please contact with your Administrator. That's public community Forum not related to your work environment best, Arek🤠
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Hello @Amie Johnston did you also checked pending invites? they also counting against limit. best Arek🤠
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hello @Patrick Taylor first establish whether you're trying to: A) automatically give Viewer access to all existing Confluence users, or B) allow every Lilly-authenticated employee to access Confluence even if they don't currently have Confluence product access. For A, All Confluence users → Viewer at the space level is…
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Hello @stacktraceo take a look here. admin.atlassian.com/billing → Subscriptions → Inactive → Reactivate if you can't reactive here then please contact billing support https://www.atlassian.com/company/contact/purchasing-licensing#/ best Arek 🤠
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Hello @Najat ALLAM Just for clarification, we are Community members and do not have access to your Atlassian instance. Since you have already submitted a Support request, the best thing to do at this point is wait for Atlassian Support to get back to you. They will be able to investigate your instance and internal logs in…
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Hello @Dheeraj Kholia (xWF) Use SCIM sync via Atlassian Guard and your identity provider. However, SCIM doesn't bypass licensing, any account assigned Confluence access will consume a license seat, so conduct this in a Sandbox if you're on Premium or Enterprise. Just be aware, running a load test at this scale requires…
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Hello @Thomas Grosselin Please go through basic Troubleshooting steps Troubleshooting browser issues with Trello | Trello | Atlassian Support Hm, your problems from screenshot looks on first sight like an outdated browser but who knows. Best, Arek🤠
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Hello @Thomas Bris Look here. That will explain you a little how to get rid of the --delete-after flag rsync-deploy:0.2.0 - Atlassian Best, Arek🤠
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Hello @Ashleigh Lodge Theres open JAC Requests adressing that: [ROVO-93] Ability for Rovo agent to track version history & have Drafts - Create and track feature requests for Atlassian products. [ROVO-723] Feature Request: Version History and Rollback for Rovo Agents - Create and track feature requests for Atlassian…
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Hello @Jon Goldman Playbill That makes me wonder whether the account/domain is still claimed by an old Atlassian organization or whether there is an old identity association that needs to be cleaned up. If nobody in your company can access the old Atlassian organization anymore, you should contact Atlassian Support or…
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Hello @Corina Chevalier What you're experiencing stems from known limitations in how Atlassian Rovo agents process JQL search results and perform arithmetic. Rovo 396 - When Rovo executes JQL queries returning more than 50 items, it can fail to process all paginated result sets consistently, leading to inaccurate total…
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Hello @Dwight Holman Your list looks right, well theres nothing really to add to it. Best, Arek🤠
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Hello @Brian RICHARDSON Set a test issue's estimate to 1d. If the gadget displays 0.33d (8h / 24h), it confirms the gadget is hardcoding a 24-hour day calculation. Best, Arek🤠
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Hello @Pierre-Henry One Trello behavior is easy to miss: if you open/read the notification in Trello before the notification email is sent, Trello won't send the corresponding email. Here some general information Receive Trello notifications | Trello | Atlassian Support Best, Arek🤠
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Hello @Samantha Mihaka Here you can find Official KB Article which can point you in right direction. Update your Atlassian account email addresses | Atlassian Cloud | Atlassian Support Best, Arek🤠
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Hello @Stephanie Snow A month of inactivity won't delete a board. I think your board may be just closed Reopen a closed board | Trello | Atlassian Support Check Boards > View all closed boards first, as closed boards or deleted Workspaces end up there. Also verify you're logged into the correct account, search globally for…
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Hi @krishna.m Jira Cloud has no native report for user-level Marketplace app usage. Because apps interact in completely different ways, via custom fields, gadgets, or background tasks so there's no unified usage log (the "App Usage" tool is Data Center only). To gather this data, you'll need to check each app's built-in…
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Hello @Julekha Khan Please go first through Not receiving confirmation emails or password reset emails | Trello | Atlassian Support One other useful test: does the member receive other Atlassian emails, such as a password-recovery email? That can help determine whether the problem is specific to identity-verification…
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Hello @Tannaz Catch Email Address doesn't tell Jira where to fetch mail it only filters messages after they've been pulled from the account configured under Settings > System > Incoming Mail. Because Jira is currently connected to your personal mailbox, emails sent strictly to the shared mailbox are completely ignored. You…
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Hello @stephen.edwards Here you can find some list of possible things causing csat not being sended Resolve Issues with CSAT Surveys in Jira Service Management Cloud | Jira and Jira Service Management | Atlassian Support Best, Arek🤠
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Did you Tried to just copy it to clipboard and Paste Image ? I just Make a Snapshot your comment and paste it with ctrl+V Test Test 2
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Create a work item and a subtask | Jira Cloud | Atlassian Support
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Hello @Stuart McMorris There is now a partial improvement. In Jira's newer Create experience, if you click outside the Create dialog, it moves into Dock mode at the bottom of the screen instead of closing. You can then navigate around Jira and return to what you were writing. Why ? i think it will be proper if you ask…
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For me thats like a Bug - Question form are actually pretty Useless. Not even asking basic information like you using DC or Cloud. etc. Making helping users even harder.
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Hello @Admin Jira undergoing active incident Atlassian Status
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Hello @Nouman Iftikhar There was Active incident Atlassian Status
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Hello @Elena Damaschin As Community members, we cannot verify this from here because we do not have access to your Atlassian instance or internal logs. There does not appear to be a broader outage at the moment, so the best would be for your Atlassian administrator to contact Atlassian Support and have them investigate the…
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Hello @lucas.van.der.leest Actually Atlassian have even official KB Article about Follow up automations Automate follow-ups in Jira Service Management Cloud | Jira and Jira Service Management | Atlassian Support Best, Arek🤠
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You must start type name or even better just copy name from near avatar and paste after @Nikola Perisic - it will be directly converted into Mention.
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Edit are not avaible anymore to us - See Champion Enablement Confluence content.