Arkadiusz Wroblewski Community Champion

@Jaime B_ Hello What I’d do to make it manageable: 1) Best practice: stop keeping 50 excerpts on one page Create “source pages” instead (one term/topic per page, or at least per section). Put the content in a normal page + one Excerpt, and then use Excerpt Include everywhere else. Result: you edit once, and it updates…

@Luke Gackle Definitely Agree. For basics ? Sure, but complicated things - No other choice than Scriptrunner or API.

@Dirk Küver-Christen Only Atlassian can answer that. As the Atlassian/Jira administrator and end-to-end ownerand also a Bachelor Professional in Business Administration Controlling so i quite understand Business Aspect. My view is that the reason is quite clear: they developed their own backup & restore solution and are…

Hello @Parag Dhake There can be multiple reasons. The endpoints you’re calling might be deprecated. Without details and logs, it’s hard to say what the cause is. Also, the token is not expired, correct?What scope are you using?

Hello @Dirk Küver-Christen Please take a look here : https://support.atlassian.com/organization-administration/docs/activate-a-policy That’s exactly why this hurts, you weren’t using “S3 to your own AWS account” as a nice-to-have, you were using it as a customer-facing promise. To answer your question directly: Atlassian…

Hello @Liesbeth K_ if you want to stay “Confluence-only”, Confluence Cloud can absolutely work as an intranet. The catch is: it works best when you treat it like a product with structure and ownership, not like a pile of pages that grows organically. I can also Speak German, English, Polish so if you need help, feel free…

Hello @Sridhar Gandla Yep once you pay, you’re basically starting the clock. Typically it Expires after 12 Months from Purchase. After purchase you usually get a voucher/entitlement, and it has an expiry date. So it’s not “pay now, take it whenever” you need to sit the exam before the voucher expires (the exact date is…

Hello @Zhenya Elfimova _Actonic_ Thanks for the kind words. If YouTube helps you, why not use it? Google is essentially a search engine: it gives you links related to the topic you’re looking for, and there’s no “wrong” way to search for information. What I’m trying to say is: of course there are best practices for…

Hello @Zhenya Elfimova _Actonic_ For me the first (and most important) step is always to understand why you need something and what problem you’re solving. Otherwise you end up shopping for apps before you even know if Jira can already do it. My usual approach looks like this: Define the use case clearly What’s the…

Hello @Miguel Ángel Planas Labrador Point from @Charlie Misonne can fit to your Question. Probably Field are just not Assigned in Request Form Mask and Work Item view Mask.

100% agree with this, the “one token that quietly becomes everyone’s problem” is probably one of the most common Cloud integration anti-patterns I’ve seen. It always starts innocent: one script, one token, one person “just to get it working”. Then it becomes business-critical, gets copied into a second automation, then a…

I’ll keep this short : There’s no such thing as a “perfect” or “bad” ticket. It all depends on the information we get from it and what we can actually do with that information.

We’ve started sharing these as a weekly tip in Teams and it’s been well received, especially the “notifications = signal, not noise” and the quick “Now / Next / Blocked” habit. People like that it’s practical and doesn’t feel like extra process. One thing I’d love to see in future editions: * a short section on common Jira…

Yep I see the same stuff, and the fastest way to become the “Jira Police” is to make it about compliance instead of usefulness. Most common misuses I run into in Scrum teams: Jira becomes a personal checklist (tons of tiny tasks, lots of noise, low signal). Stories are too big / vague (“container tickets”), so nothing…

Hello @heerproj and welcome 🤗 Yep @Trudy P Claspill answer is the key point here If you can’t find the Calendar option in Confluence Cloud, it’s certainly not a permission/role issue. Calendars are a feature of Confluence Cloud Premium and Enterprise only. If you’re on Free or Standard, the option simply won’t appear, no…

Hello @Tony Ferguson It depends on your specific needs. Here’s how I’d look at it in practice. If you want one reporting layer across Atlassian Cloud (Jira + JSM + Confluence, exec dashboards, unified KPIs), Atlassian Analytics is the natural fit. It’s built for “one place to report” and works well when the questions are…

@Erkan GÜLER Well, all depends on your approach. We can give advices but you know the best what suite you the most, and let's be clear, Atlassian giving us 1000 possibilities to solve problems 🤠

@Tinker Fadoua From time to time, yes. But currently I’m migrating a large department where I have to do a lot of scripting and handle several smaller instances, so I don’t really think of it as anything special, as temporary Hiccups are normal. I will observe it More.

Hello @Erkan GÜLER If I’m honest, I wouldn’t use labels for this unless you really need that “badge” look on the issue and an easy JQL filter. The clean way in Jira Cloud is a small custom field like Age bucket (single select: 7d / 14d / 21d / 28d…). Then a daily automation just sets that one field based on created date.…

Hello @Gokul Patil Yep, seen that a lot in Jira Cloud. “Preview unavailable” is usually Jira saying “I can’t render/fetch that image right now”, not that the ticket is broken. Most common reasons: It’s not a real Jira attachment People often paste images from Teams/SharePoint/Google/Slack/web, and Jira ends up showing it…

Hello @Henry Yep, I feel this. Sandbox is the easy part the stressful bit is always “how do I get this into prod without breaking something”. Here’s how I’ve get it done in a way that’s safe and not over-engineered: Tools / techniques * If you do changes often: look at Jira Cloud Configuration Manager (JCCM). It’s…

There still Heroes here :)

@Rachel Backup Yep, you’re right, and that’s the nasty part: this is the Community forum, and Atlassian Support won’t take a support request from a post here. Normally you’d open a ticket from admin.atlassian.com, but because SSO is blocking all admins, you can’t. So you basically have two realistic paths: Fix it from…

Hello @Rachel Backup Sorry to hear that... That error is basically Atlassian saying: “I don’t trust the SAML certificate your IdP is using.” The clue is the URL you saw: Invalid thumbprint. That almost always points to a SAML signing certificate mismatch in Microsoft Entra (Azure AD) SSO. What usually causes it: * Entra…

Hello and welcome @Biradar_ Rekha _Citco_ if Jira and Confluence were added by mistake, you can remove them directly from your site via admin.atlassian.com. What to do: Go to admin.atlassian.com Select your Organization, then pick the correct Site (e.g. yourname.atlassian.net) Open Billing Subscriptions Locate Jira and…

@Abraham Mendoza Yep that “Managed by Atlassian for you” banner usually means you’re not doing anything wrong… it’s telling you: you can’t remove that subscription yourself, so the org deletion flow gets blocked. Common reasons I’ve seen for this: * An Atlassian-managed org app is attached (the big one lately is Rovo it…

Hello @keerthi_guntupalli A new Kanban board only helps if the board filter is tighter. A board is basically just JQL + columns, if the new board still includes those ~9000 issues, you’ll just recreate the same problem in a new place. What can bite you technically with one huge board: Performance: boards get slow when they…

Hello @김지영 the link you shared is the Confluence “Spaces” list, so if that’s not opening and you haven’t been able to log in since December, it’s almost always a site/access problem, not something you can fix on the page itself. Most common reasons I’ve seen: The whole site 0jykim0.atlassian.net is deactivated / suspended…

Hello @Jorge Manuel Veliz Yep that’s a Cloud classic “gotcha 😅”: removing Jira Service Management doesn’t delete the site. It only removes the product. The site will hang around as long as anything is still attached to it. What I’d check/do, in this order: admin.atlassian.com → Org → Sites → pick the test site (Sounds…

Hello @Sunil Mishra Ah that message is important. “Your Atlassian Cloud site is currently unavailable” means this isn’t a normal Confluence permission/page problem. It’s a site-level availability issue. What to do next: Check Atlassian Status for Confluence/Atlassian Cloud. If there’s an incident, it’s on Atlassian’s side…