Arkadiusz Wroblewski Community Champion

Hello @marty_chang First thing I’d check is whether your board is actually set to Swimlanes → Queries. If it’s set to anything else, your JQL swimlanes won’t show at all. Then take a look at the board filter. The swimlane queries only work on what the board already returns, so if your filter excludes those issues, nothing…

Hello @Ming Yin Ho as far as I know, that option is not available anymore in the current JSM Help Center. The banner image is now handled in a responsive way, so it gets cropped depending on screen size. There is no setting to force it to align to the top like before. So the only real workaround here is to adjust the image…

@Trudy P Claspill little jealous. One day I wanna see Las Vegas and America.

@Keith Steward I didn't seen in my Teams any Changes and people which working with Git haven't reported me nothing lately. Also I don't seen nothing about that, so if you know that there was changes around that please provide source. 

Hello and welcome to the community @Mayara Prado de Oliveira non-licensed users should be able to submit a public form in a team-managed Jira project. No, they do not need normal project access for that. And no, moving to company-managed should not be necessary just for public form submission. If it still does not work, I…

Hello @Keith Steward I would not assume the latest Jira Cloud release removed it. Atlassian still documents the Development panel in Cloud, and if it is missing, the first things I would check are the issue/work item layout, permissions, and whether the Git integration is still connected properly.

For Good Weather and much Sun :)

@Enric Font Gived you already good Advice so Kudos for him :)

@Ryan Smith I understand. So please wait patiently till somebody flag this or Atlassian Support go onto this Topic. One Point - If that occured Suddenly - Then it may be Temporary Hickup so wait patiently a little.

Hello @Ramesh Krishnan Fix Version: yes, easy with automation. Parent: maybe, but first confirm whether you mean normal Parent/Epic parent or Parent Link, because those are not the same thing.

Hello @ymykhaylenko I do not think there is a built-in native way to sync GCP IAM roles directly into Assets in JSM Cloud. The realistic approach here would be a custom integration or scheduled import. In other words: pull the role data from GCP, transform it into the structure you need, and then bring it into Assets…

Hello and Welcome @Ryan Smith this does not look like a normal one-off config issue. Check first that affected agents still have JSM application access, but if multiple admin/features and the Help Centre are all failing together, I would open an Atlassian support ticket right away and treat it as a likely site/space-side…

@Konni Nebermann Bitte kontaktieren sie sich mit Ihre Org. Administrator. Wenn deine Konto Unmanaged ist, dann bitte direkt bei Atlassian Support melden.

@Jeremias Renner A couple of thousand, but I just checked the pricing for additional objects beyond the standard allowance, and I wouldn’t advise going that route. Mathematically, it’s too expensive.

Hello @Konni Nebermann First sorry to hear that. Second - Are your Account managed by your Organisation or Not ? Because then you have Simple 2 Solutions. Managed - Your Organisation Administrator Unmanaged - Atlassian Support Account restore flow Channel.

Sure - As Legolas said - You have my Bow.

Hello @Guy Zilberman if this is a Confluence Free site, then a simple login by itself is not the full requirement. Atlassian’s guidance says the inactivity clock is reset when you log in and view any Confluence page. So if you logged in today and actually opened a Confluence page, then I would expect that to count as…

Hello @Adesh Kokate Would be that something for you ? https://marketplace.atlassian.com/apps/1212507/smart-attachments-for-jira-file-document-management?_ga=2.171724905.893547534.1604395046-1636539673.1602573869&hosting=server&tab=overview 

Hello and Welcome to the Community @Adam Swan this is controlled by a separate global permission. Please check Confluence settings → Security → Global permissions and then look at the user’s group. There is a dedicated Personal space permission there. If that is not enabled for the group the user belongs to, they will not…

Hello @Brian Lee Since you are already past the token entry step, I would check two things first: are you doing this as a site admin, and does the app itself have any required project/mapping prerequisites that must exist before the final save completes. If both of those are fine, I would raise this with the app vendor…

Hello and Welcome @Kelly Acheson This is likely not really about “invalid formatting”. That same message is also shown when Jira cannot edit the comment because of workflow/edit restrictions, so I would first ask your Jira admin to check whether the issue is currently in a non-editable state. If that is not the cause, then…

Hello @Ashwin Rajavel It would be best to reach out to Support, because only they can check what happened in the backend. Did you check the audit log to see whether anything specific happened, such as issues or the project being deleted? Please provide all the information that @Trudy P Claspill asked for, as she raised…

Hello @Tyler Duggan A filter subscription will always send the results of the filter at the time it runs, so if you only want issues where the status changed in the last week, that logic needs to be part of the JQL. So I would do this with an advanced search filter, for example something like that depending on your Setup:…

Hello @Katie Lee Atlassian has renamed a lot of the product wording to service space, but the underlying permission/security model still uses the older Service Desk Customer naming in the docs and configuration model. So this looks like a terminology change in the UI than an actual role mismatch in the backend. Because of…

Hello @Carey Fruitman If this is a managed account, I would first check where that displayed name is coming from. If the user is provisioned from an identity provider, then the visible public name is often synced from there, so I would not look for a Jira Service Management setting for this. In that case, the cleaner way…

@Pritam Thing Please take a look on following KB: Login issues related to two-step verification | Atlassian Support

Hello and Welcome @April Smith There is training, yes, but I would look first at Atlassian University for the core Jira / Confluence / JSM learning. For Government Cloud specifically, Atlassian seems to provide more targeted documentation, webinars, and government-focused resources around the platform rather than a fully…

Hello @Pritam Thing When Account is Managed and he lost Acces, only Support Restore Flow can help you. Please Reach out directly to Support.

Hello and Welcome @Veiko I would first suspect permissions/visibility, not that all issues vanished during migration. The key thing to check is whether your user really has Browse Project / Browse Space permission in those migrated projects, because that permission is what allows users to actually see work items at all.…

Hello @Marcel S I would be careful relying on that behavior. From Atlassian’s side, linked form fields are supposed to handle the Jira field in the background, so normally you should not need to hide that same field again in the request type. Atlassian even says that once a field is linked, it should not appear twice on…