Comments
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@Dorothea Linneweber Impressive. You're closing a lot of "Loopholes" and giving at least CSM a Unique functionality.
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Hello @Simon_NGPILOT_ Migration support should definitely be part of the selection criteria. There are examples already: draw.io’s Gliffy import converts existing diagrams and replaces the macros while keeping the original attachments. For your migration tool, I’d value a preview, a report on skipped or failed conversions,…
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Hello @sondos Abd algyed ´, Welcome to Atlassian community, You’ve already tried two fresh tokens, both regional endpoints and waited two days. The next step is to contact SmartBear’s Zephyr support so they can investigate why the API rejects your tokens. Include the endpoint, exact error, request timestamps and a…
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Hello @chain256 I flagged this post for Atlassian Support's attention. Best, Arek🤠🧙♂️
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Community forums: bugs, fixes and ideas: 24 October 2026 I reviewed the bug thread and the 39 ideas currently listed while signed in with my Champion account. Here’s a consolidated status overview. “Reported, closure unconfirmed” means I found the report but no clear confirmation that it has been fixed. These are not all…
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Hello and Welcome You don't need to make everyone an administrator. In team-managed spaces, go to Space settings → Access → Manage roles, create a custom role with the “Add or remove work item watchers” permission, and assign it to affected users. Custom roles aren’t available on the Free plan. Atlassian documentation…
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Hello @David Hansen This isn't a Free-plan limitation; due dates should save without upgrading. In your browser, try Trello in a private/incognito window with extensions disabled. Check for a connection warning, since offline changes won't save. Does this affect new cards, existing cards, or both? Best, Arek 🤠🧙♂️
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Hello @Angie Kroymann Unfortunately, Jira doesn't currently support alphabetical sorting on the bulk-edit screen. There's already a feature request for this exact need: JRACLOUD-95383. You can vote and watch for updates. For now, searching for the field is the practical workaround. Best, Arek 🤠🧙♂️
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Hello @Ken Brown Which Bitbucket and Java versions are you running? Alberta's new time zone rules are already included in IANA tzdata 2026c. Java 21.0.13 and 17.0.21 include these changes for America/Edmonton. For Bitbucket Data Center, update the Java runtime Bitbucket uses. Changing -Duser.timezone alone won't update the…
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Another example that people just don´t understand this.
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Hello @Caroline Dougherty First, workspace admins aren’t automatically board admins. If the original admin is unavailable, temporarily upgrade to Standard or Premium to manage all boards and to close or permanently delete the old one. Atlassian documents this here:…
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Thank you :) Learning and sharing by doing :)
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Hello Buddy :) This was actually reported before, and Atlassian confirmed that Trello billing was handled separately. You can access Trello directly at https://trello.com and manage your plan under Workspace → Billing. The "Visit Trello" label is a bit misleading because it redirects to a support article instead. 🤠 Best,…
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Hello Since you can access your Atlassian account and have already tested different browsers, your Bitbucket account might be inactive. Atlassian confirms this in their official KB. Only Atlassian Support can verify and reactivate it. When did you last log in to Bitbucket successfully? Best, Arek 🤠
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Super :) Great to hear that. Yes, it happens sometimes. For example, my problem was an old ticket number that collided and generated critical errors. It happens.
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Hello @Yves Urbain I flagged this post for Atlassian Support's attention. Best, Arek🤠🧙♂️
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MCP itself isn't limited to one Jira site, but OAuth authorization is typically site-specific. For different organizations, you can try separate named MCP connections in Claude Desktop, each authorized for the appropriate Jira site.
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We haven't known that anything will be published officially. Please contact Support directly. We are just community members, so we know mostly as much as you.
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Hello @Steve Cannon These vulnerabilities affect PHP, while Jira and Bitbucket are primarily Java-based. I found no Atlassian advisory indicating either product is affected. For Data Center, check whether additional components use PHP. Monitor Atlassian's official advisories here:…
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No worries, I understand the data restrictions! 🤠 For the comparison-view feature request, you can reach out to Atlassian Support and ask them to register it in JAC. I´ll report the Expand issue separately as a bug. Your reproduction steps should be sufficient without sharing sensitive data.
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Hello @Nethmini welgama Check admin.atlassian.com/billing → Subscriptions → Inactive. If Jira is listed, you may be able to reactivate the subscription and recover your projects and tickets. Atlassian explains how here: https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ If Jira still…
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Hello @Shivam Kadwade Could you share a short screen recording of the problem? That would help Atlassian investigate. You can also report it through Atlassian Support. Cheers, Arek 🤠
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Hello @David Tubío I flagged this post for Atlassian Support's attention. Best, Arek🤠🧙♂️
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Hello @Daniel Garcia I flagged this post for Atlassian Support's attention. Best, Arek🤠🧙♂️
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Hi @Alison Whittle I'll request Atlassian assistance to have this investigated. Best, Arek🤠🧙♂️
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Hello @Lokesh S, I've seen a similar error before, caused by missing required fields. Jira import validates the data but crashes at import - Atlassian The error means Jira couldn't create the issue during import, so there's no issue key to retrieve. Try creating a defect manually with the same field values. Also check the…
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Hello @0829024508 Since you've already ruled out browser issues, your Bitbucket account may have been marked as dormant due to inactivity. Atlassian confirms this in their official KB. Only Atlassian Support can verify and reactivate the account. You can contact them via Atlassian Support. Best, Arek 🤠
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Hello @hmanalo and welcome to Community, The screenshot makes it look like Atlassian may be treating the new email as a separate account. Check admin.atlassian.com → Directory → Managed accounts for a duplicate. Was the email changed through Entra ID or directly in Atlassian Administration? If the issue persists, Atlassian…
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@Yehezkel Landau Welcome to Community Everything should be back and operational. Can you confirm that ?
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Here example @Anwesha Pan Did the useless prompt "Did it answer your question?" actually encourage people to reject more answers?