Jorge Cammarota_rnitw6 Rising Star

Good evening, I don't know if you want to just minimize it or remove it from the instance. If the idea is to truly remove Rovo from the users' experience: A site administrator needs to go to Atlassian administration: Administration → Discover applications or Manage apps. Locate the Rovo module/feature (Atlassian…

Hi, could you please check this setting? You should see notification channels (e.g., Alerts, On-call, etc.). Enter the channel that corresponds to the persistent notification (usually the main alerts channel). Check: Importance: set to High or Urgent (to appear on the screen and with sound). Sound: choose a clear and loud…

Hi, how are you? The quickest way is to use a simple Smart Link. It's not the prettiest thing in the world, but it solves the problem without any headaches. Basically, in the page content field (create a Confluence page), you just need to paste this: [{{issue.key}}]({{issue.url}}). In Confluence Cloud, it automatically…

Hello, the simplest way to solve this natively would be implementing it with Jira Software features. You don't have a multi-stage approval mechanism as rich as Jira Service Management, but you can orchestrate something very close using: Custom fields (to store approvals) Workflow Conditions / Validators Automation Rules…

Hello, how are you? Looking at your question, this indicates: It is not an intentional limitation on the number of entries. It is not a permission problem, because it works without a template. The problem lies in the interaction between the template and the mechanism that injects the "Entry Link" into the page created from…

Hello, how are you? Regarding your question, I would try the following: You can, yes, meet the MFA requirement from Vista by integrating Opsgenie with the corporate SSO of Gainsight (as long as your IdP already enforces MFA). In terms of Atlassian documentation, the flow is: Configure SAML SSO in Opsgenie (using the IdP…

Hello, how are you? Regarding your question, your concern is valid: if everyone becomes a "Creator"/"paid user" during the migration, the bill will increase. There are two main solutions: Deactivate users who only watch This way you don't pay for them. The downsides: If the user recorded videos and you delete/permanently…

Hello all good how I deal a lot with SR What you described is not a bug in Jira field indexing, but rather a limitation/peculiarity of the static type checking of the ScriptRunner Behaviours editor. What is happening getFieldById("customfield_XXXXX") is a “dynamic” Groovy method. The ScriptRunner editor uses a static type…

Hello, all good? You are describing a very typical case of domain change where SSO/accounts are still tied to the old email. If you are not a site/organization admin, you yourself cannot change the email without having access to the old address. Practical steps you should follow: Talk to a site/organization Atlassian admin…

Good morning! Everything's great here, and I hope you are too. Thank you for sharing your questions; I hope the community can help you. Here is a simple and effective way, specifically considering your scenario (HTML, Outlook/Exchange, tables + images turning into attachments) in a JSM space project: Use the native “Hide…

Good morning! Everything's great here, and I hope you are too. Thank you for sharing your questions; I hope the community can help you. Table model for Jira Automation email In the Send email body (with the Convert line breaks to HTML line breaks option unchecked), use something in this style: <table border="0"…

Based on the official documentation, as of today, the Rovo Dev CLI does not have: A /reasoning command. A reasoningLevel key in ~/.rovodev/config.yml. Explicit configuration for "reasoning level" per session or per model. What currently exists is: In Rovo Chat (web interface), there is a selection for "Reasoning mode" (Let…

Some Important Points and What Can Be Done Today: Current Rovo Behavior (Product Limitation) Rovo is still "learning" to better map conversation text to Jira Service Management form fields. Currently, it tends to: Always fill in the Summary. Fill in the Description only in some types of forms or when the internal…

Today, no. The "Vulnerability found" trigger in Jira Automation, using the Security integration (including GitHub Advanced Security), does not expose the repository name as a smart value. The available smart values are exactly as listed on the page you sent and do not include container, repo, or org. According to the…

Based on the official documentation for Loom's platforms: Mobile (iOS/Android): Already supports audio only recording. Desktop App & Chrome Extension: Currently record: Screen Only Screen + Camera Camera Only There is no documented native "audio only" option for the desktop or Chrome extension. For high-quality equipment,…

How to Send a Project-Type Attribute in the Create Request The POST structure to create the object is as follows (simplified): json POST /rest/assets/1.0/object/create { "objectTypeId": 2154, "attributes": [ { "objectTypeAttributeId": 1234, // ID of the "Project" attribute in the Assets schema "objectAttributeValues": [ {…

I'm glad it helped and provided insights. If you could accept my answer, it would greatly help my journey.

That's great that it helped you, my friend. I'm happy if it helped you. Could you please accept the answer to help a friend here?

@Angelie Stephens it's working now, thank you!

Indirect Indexing (The Workaround) 1. If your GTM content from Highspot is also hosted or mirrored elsewhere, Rovo can still "see" it. You can leverage existing Rovo connectors if your content is: * Cross-published to Confluence, Google Drive, or SharePoint. * Periodically exported (PDFs, PPTs, etc.) to a repository that…

You're basically quoting your own question from the Community, so I'll answer as if I were helping you turn this into something actually implementable today in your Jira. I'll break it down into: What's feasible today with native Jira Marketplace apps that already do (most of) what you want Architectures with external AI…

It is very helpful for those who want to contribute and help the community.

I use my personal email address in the Atlassian Community Forums, but was forced to provide my work email address for the webinar. Am I still eligible for the community badge?

I hope this helped my friend. If you could accept my answer, I would greatly appreciate it, and it would help me in the community.

Here is the translation and technical adaptation of your notes into English, organized for a technical troubleshooting guide. 1. State Consistency and Redirect URL The MCP generates a state object that includes, among other data, the original redirect URI: JSON { "session_id": "44e74c3d-d15e-45f8-8186-de28d48c923d",…

The situation involving Adão is a classic case of an MCP → Jira integration failure resulting in a 401 Unauthorized error. Focusing on Copilot Studio MCP + Jira Cloud via API tokens, here is the technical breakdown and guidance translated into English. 1. Key Points Regarding 401 Errors with Jira Cloud API Tokens When you…

Solution Concept The Problem User Input: Queries are made in natural language (e.g., "login with social"). BBI Documentation: BBIs (Building Block Items) are described in Jira/Zephyr with inconsistent wording (e.g., "OAuth login," "SSO with external IdP"). Technical Gap: Standard JQL or keyword searches fail because they…

Currently, the Jira Product Discovery matrix view doesn't allow you to set bubble colors based on a field (such as "Product Theme"). You can: Set X (e.g., Effort) Set Y (e.g., Value) Set Size (e.g., a customer value score) ...but there's still no fourth parameter for Color by <field> in the bubbles. The official matrix…

Report a problem with Atlassiane support for improvements. I opened a support ticket and asked the community to vote, thus making the ticket go up. link: https://jira.atlassian.com/…