Alex Kiselev _Itransition_ Specialist

Hi David, Thank you for your message. Unfortunately, automation rule will put significant pressure on the monthly automation rule execution limit. That is why I'm looking for 3rd party app options here. Best regards, Alex.

Hi All, As far as I can see - we have the same issue here. In case user accessed the product - product_access contains the product and last access date. In case user has never accessed the product - there is no data in the product_access section about this product. So in case user has access to Confluence and never…

Hi @Aaron Pavez _ServiceRocket_ Thank you for help! But my question is "can we verify domain and what the capabilities provided without Atlassian Guard". Can you help me? Thank you. Best regards, Alex.

Hi @Harsh , As mentioned in comments above there is a typo with {{/}} at the end of the URL in the first screenshot. So when you receive the response of the https://<your_domain>.atlassian.net/rest/api/3/group/member?groupname=<group_ name> (you can try URL in browser) - it should be the list of accounts. In case there a…

Hi @Craig Nodwell Please find the screen below. On investigation I have found that Confluence is loading the Jira projects to be placed on the form with <Confluence URL>/rest/jira-integration/1.0/servers/<ServerID>/projects?_=XXX And this REST call fails with JiraErrors{errorMessages=[Issue Does Not Exist], errors={}}

Hi Simon, Sorry, not answer but a question - do you have a solution? It looks like I have the same - Azure AD SSO and Invalid+thumbprint Thank you.

Hi Jamie, Sorry for the late response. I can suggest aggregating the information about the event in Software project into the message to be displayed as internal comment in Service project. So it could be: Event type: <issue commented> Actor: <user name> Content: <comment body> Automation still is internal comment author,…

Hi @Andrey Kiyanovsky Thank you for the comment. #1 Yes, you're right. These scenarios are for groups with up to 50 users. The approval groups as a rule don't contain many users. And this automation completely covers all our needs. But, sure if you have a large group you should use a cycle. I will prepare the additional…

I have found the table - its fieldlayoutitem & fieldlayout select fc.* from fieldlayoutitem fl inner join fieldlayout fc on (fc.id = fl.fieldlayout) where fl.fieldidentifier = 'customfield_10011' and ISREQUIRED = 'true'

Hi Thank you for the reply. But it looks like the table 'fieldconfiguration' is for some other information. The table design is not for storing Required or Hidden information. Table:fieldconfiguration Columns are ID decimal(18,0) PK configname varchar(255) DESCRIPTION text FIELDID varchar(60) CUSTOMFIELD decimal(18,0) For…

Hi @Incle YC We didn't reproduce described behavior on staging environment. Just as a workaround - could you delete it from the file system (installed-plugins folder), please? Best regards, Alex.

Hello @Earl McCutcheon Thank you for the help. Actually, we have found the solution: we use API calls for update operation with the "Wait for response" option instead of Update field action in the rule. Best regards.

Hello, @Kris G _Alacriz_ Thanks for your answer. #1 I agree. I will pay on fact. And for monthly payments, I will be able to add Confluence users above 25 (For the year subscription I will not be able to go over the user tier - it's a kind of pre-payment). #2 If I can add-remove users to the Confluence access group (it's…

Hello, @Kris G _Alacriz_ Thanks for your answer. I read the links provided but didn't find the answers to my situation. I just want to clarify: 1) If I have both jira&confluence on my Atlassian cloud site, I can manage access groups to the products (500 for Jira and 25 for Confluence). Should I pay my bills on the 'user…

It's Admin Insights feature. This feature is available on Atlassian Access as well as on Premium plans of Jira Software, Jira Service Desk, and Confluence.

Thanks, @Petter Gonçalves I think I found the answer I need something like this https://community.atlassian.com/t5/Atlassian-Access-articles/Stay-on-top-of-product-adoption-with-Admin-Insights/ba-p/1356317 https://confluence.atlassian.com/cloud/insights-998892816.html

Thanks a lot for your answer, Joe.

Dear @Thomas Deiler Thanks for your assistance. Session ended by timeout. I hope to find something like https://confluence.atlassian.com/crowd/managing-a-user-s-session-193205.html (with action Expire available for system admin) in coming versions of confluence. Best regards, Alex.

Thanks

Hello, Tobias User1 can see Project2 in the project dropdown on the Reporting screen but user1 cannot see project2 in standard JIRA Browse Projects (/secure/BrowseProjects.jspa#all) JIRA v6.3.11 ictime v4.4.1 thanks in advance PS. after user1 leaves group jira-administrators: User1 cannot see Project2 in the project…

does this relate for jira-crowd-ldap scheme too?

Have you found any solution?

Users said about the same page (~30 macro): on Tuesday 18 March - it takes about 5-10 seconds on Wednesday 19 March - it takes more than a minute I don't know about any changes (hardware, configuration, data amount ..)

Thanks for your reply. There are lots of suggestions in common on link provided. Could you help to find out the particular reason of the problem, then I'll be able concentrate on it. I did follow recommendations step 4: threads from conf\server.xml maxProcessors="75" enableLookups="false" redirectPort="8443"…

Teams schedules were arranged the way that prevent appearing the problem

Just to clarify: the problem is "Team B see that issue I is in sprint B" (issue is in wrong sprint) - but nobody included issue in sprint B

Hello, seems it's https://jira.atlassian.com/browse/CONF-39310 fixed on 5.8.15

I tried on 6.0.7 - the problem is reproduced Are you sure it's fixed on 6.1.1? Or you suggest the latest version to check?

Seems my problems are due to greenhopper doesn't include server OS timezone in calculations: It's GMT+3. (I tried both with GMT+0 and GMT+3 on jira general settings - behaviour is the same) Probably there are any suggestions how to reselve situation? I have a presumption that 'Start date' doesn't work the same way as 'End…

Thanks a lot.