Deepanshu Natani Community Champion

Hi @Guilherme Teodoro The link of the image you shared above is not working for me.

Hi @Rustam Piriyev The answer to this question will depend on what exact changes you made to the workflow. Please explain in detail about the changes you made.

Hi @Hannah Lucid I am assuming that you do not want this user to consume your JSM license. If this is the case, you need to remove this user from the groups which grant agent access in JSM. To check which groups grant agent access in your case, Go to "Settings" > Products > Product Access Click on "Product Access" for…

@Rohan Swami We are currently in the process of introducing "Features" in our issue hierarchy. Ideally, we would like to have the hierarchy as: Initiative-> Epics -> Feature -> Story/ other standard issue types. As per the details you have shared above, we should be able to rename current Epics and "Features" and then…

Hi @Davi Torres You have checked the box "Run a JQL search and execute actions for each issue in the query". Please unchek it and you should be able to schedule the task creation without need of a JQL query.

Hi @Andrew Willy As far as the issues you are creating meet the trigger for your automation, they will work.

And for the swimlane alternative, you can use the "Group By" option and select "Epic" there.

Hi @Brenda Strong Epic Link field is not available in Team Managed projects. Those are used only in Company Managed projects. To add a task to an Epic in Team Managed projects through the UI you need to create the task, and then you can click on the "Add epic" link in the breadcrumbs for the new issue.

Hi @Mehal Rathod This issue can occur if the "Troubleshooting and Support tools app" in your Confluence instance is not updated. If that's the case, please upgrade this app. Please check this link for more details: https://confluence.atlassian.com/support/pre-upgrade-planning-tool-973479832.html

Hi @Colleen You can create a project which will be sharing configurations with other existing projects. Once the project is created, you can create a new workflow scheme for this particular project with the appropriate workflow and then associate it with this project. This will make sure that going forward, if you make any…

Thanks for your response @Jack Brickey This article is about workflow property which is useful if we want to restrict all types of linking when a task is in a specific status. However, the workflow property does not allow selecting the issue type which can be restricted. This is a typical use case that I think may not be…

Hi @Arnav To achieve this, you can have 2 automation: 1 which will copy labels from epic to its children and then 2nd which will copy from children to grand children. Let me know if you face any issues while creating such automations

Hi @Bruna Voltolini 2 Can you provide more details here? Are you generating custom invoices using Confluence?

Hi @Sari The trigger, in this case, will be "Issue Transitioned". You can select the status on the transition to which you want the fix version to be updated. In the action, you can define the version to which you want the issue to be assigned. A sample automation will look like this:

I am interested if there is any opportunity for virtual involvement.

Hi @Arjaan van den Berg You can simply go to the workflow being used for your project and then edit the workflow. Are you facing any issues while editing the workflow?

This is awesome! I enjoyed being a speaker at one of your events. Hope to collaborate more this year! @Pushpkant Garg 

Congratulations @Pramodh M 

@Bình DSnake It seems like, you are trying to buy a new Bitbucket server license. Please note that Atlassian has ended sales for new server licenses and will also be ending support for server on February 2, 2024. More information is available here: https://www.atlassian.com/licensing/bitbucket You will have to opt for Data…

Have you tried using a different browser? Can you confirm that you are receiving the error on a different browser too?

Hi @Neha Prasad You will have to install the marketplace application "TestRail Integration for Jira" :https://marketplace.atlassian.com/apps/1213701/testrail-integration-for-jira?tab=overview&hosting=cloud More information is available here : https://www.gurock.com/testrail/docs/integrate/tools/jira/introduction

Hi @Moon Can you please share a screenshot for more details?

Hi @Rob Hearne You can find all the information related to migrating to the cloud here: https://www.atlassian.com/migration/plan/cloud-guide Another option would be to contact an Atlassian Solution partner to help you with assessment and migration.

Hi @Adam Varga Normally this issue occurs due to browser cache-related problems. Please try clearing your browser cache and then check if you continue to face this issue.

Hi @sehreen_jafry Can you confirm if this issue is occurring on a different browser like Chrome also?

Hi @Bình DSnake Can you please elaborate on what exact issue you are facing?

Hi @Dabin Daniel Sundaram In your case, is the Category field available on a transition screen? Can you please share a screenshot for more information?

Can you please share the entire screenshot of the page that you see? Also just to confirm, you were able to complete the previous configurations like DB setup ?

Hello @Sutee, Sengkaew Looks like the link was updated. Here is the new link: https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.html

Hi @Sutee, Sengkaew please check out this documentation for details on migrating project from one cloud site to another: https://confluence.atlassian.com/jirakb/migrate-projects-from-one-jira-cloud-site-to-another-779160766.htm