Levente Szabo _Midori_ Atlassian Partner

@Emily Schlaikier Cleanup of an overgrown Confluence is typically approached by archiving and content lifecycle management. I know it's not exporting what you asked for and not available immediately, but I would like to call your attention to the upcoming cloud version of Better Content Archiving for Confluence. The Early…

@[deleted] Hi Walter! Better Content Archiving for Confluence Cloud is in the works and the Early Access Program is about to launch! Please drop me a line here: levente.szabo@midori-global.com This offer is open to anyone interested in archiving automation for Confluence Cloud! I will include you in the communications so…

@Arvind Dangi Another option you can try is to automatically archive pages in Confluence with the dedicated Confluence content lifecycle management app, Better Content Archiving. (Also available on Confluence Cloud! Try it for free!) You can automate notifications to the right stakeholders when pages go stale or expire on…

Yes, you can export the issues to PDF or Excel currently displayed on the board (or from Advanced Search and a few other screens). This video shows it in action for Excel and it's the same interaction for PDF as well. If you install each app the export options will automatically appear for your board. I suggest you give it…

@Colleen If you are looking to start your export of issues right from the active sprint board, it's the Better PDF Exporter or Better Excel Exporter apps that add the export option to that screen. Those export options are there for all users, no extra permissions are required. (I believe by default there are no export…

@Mashiur Rahman This issue is for server, and the problem you mentioned here is for cloud, based on your tagging. It's most probably of very different nature. Our support is waiting for your ticket to arrive! Thanks for trying Better Excel Exporter for Jira!

As @G subramanyam correctly mentioned, Better PDF Exporter Cloud can export your Jira Cloud dashboards (gadgets) to PDF! Browse Jira Cloud dashboard export samples or Watch this tutorial video to learn how: https://www.youtube.com/watch?v=Iq2NIs2_n-Q

If other formats, like Excel, are satisfying as well, this is a hands-on guide on how to export Jira Service Management comments without internal comments.

As you already found out, often you just need to wait as glitches like this happen with Jira Cloud for Excel all the time. There are more of these you need to be prepared for. I collected them in an aptly titled blog, "What to do if Jira Cloud for Excel is not working."

I'm also interested if you had success, @Mohajit Acharya . @elliott.wells For what it's worth, Mohajit did indeed open a ticket with us and I suggested updating all his templates and scripts, so those are the latest versions, and try again. I never heard back from him, nor received replies to a follow-up, so I assumed the…

I'm also interested if you had success, @Mohajit Acharya . @elliott.wells For what it's worth, Mohajit did indeed open a ticket with us and I suggested updating all his templates and scripts, so those are the latest versions, and try again. I never heard back from him, nor received replies to a follow-up, so I assumed the…

@Kayla Hittig Better Excel Exporter for Jira Cloud adds export options to Jira screens like the active sprint board or the backlog. Learn more about Better Excel Exporter in this webinar on exporting Jira Cloud issues to Excel. Tutorial video >> (Please note that Better Excel Exporter is a paid and supported app and I'm…

@Ankit Jaiswal Better PDF Exporter can export your Jira Cloud dashboards to PDF. Watch the tutorial video and learn more about it in the Documentation. (Please note that Better PDF Exporter is a supported and paid app and I'm part of the team developing it.)

@Egor Arbatskiy Better Content Archiving for Confluence is a go-to-tool for enterprise teams for making Confluence leaner by analyzing content quality, identifying and cleaning up unused content, notifying stakeholders, and automatically archiving/removing not needed pages. Your use case is the #1 scenario when our users…

@Roberta Bortolotti To your "other plugin suggestion" ask: Better PDF Exporter comes with a built-in template for requirements specification that generates PDF documents like this from Jira issues: Give it a try and reach out to us if you have questions or would need to modify something! (Please note that Better PDF…

@Houssam KARRACH What file format are you trying to export images to?

Hi @Zakaria.OuladAli You can also reach out to our technical support team via this support desk >>> This is the best way to get technical help quickly.

@Mara Julin Better Excel Exporter comes with a built-in pivot report called "Committed vs Completed". This would be a good starting point to modify a little bit and create the report you need, by adding extra columns like "Comments" in your example. Note that Excel templates are freely customizable to fit custom…

@DB If you have the same use case as @[deleted] (exporting PDF documents including Insight data) then I can inform you that yes, this has been resolved and Better PDF Exporter Cloud now supports Insight in Jira Service Management.

If Excel reporting is still a requirement for your customer satisfaction analysis besides these modern reports in Jira Service Management, continue reading about Jira Service Management customer satisfaction Excel reports >>>

I saw your issue has been resolved and Better Excel Exporter's project export feature is working for you! (Also thanks for the great review 🙏)

@Anna Konieczna This hands-on tutorial blog is a good guide on how to export Jira projects to Excel using Better Excel Exporter. Please read and follow the instructions there and if for some reason you still have difficulties, please reach out by opening a support ticket.

Hi @Mohajit Acharya Are you using Better PDF Exporter Cloud for exporting the Jira dashboard? If yes, please open a support ticket here so our team can look into your specific issue. (Also attach the PDF export that contains the error)

@sankar.vijaya We indeed noticed and received requests to make Excel export options available on different Jira screens for simply convenience reasons. For your information, Better Excel Exporter options are available on screens like the Backlog and the active sprint board. If you happen to be on Server or Data Center,…

@Jenn Jira Cloud's built-in exports are not customizable. (Atlassian in general is not in the business of exporting Jira data out to any format, so the default export options are always very basic.) If creating a professional-looking PDF document that can be tailored to your needs is important to you, one option you can…

@Dean Verappan This article gives a detailed explanation of how you can generate a Jira Service Management SLA report with Better Excel Exporter. Better Excel Exporter comes with built-in Excel reports for SLA and other Jira Service Management metrics: (Please note that Better Excel Exporter for Jira Cloud is a paid and…

It's hard to say confidently, as I met Excel users who were able to overcome this issue, but others are still having this and there are no clear indicators of why this is happening. During our work on a native Jira Cloud Excel exporter solution, we talked to affected users to investigate issues that typically arise to…

@Ranjith Kirbakaran Have you tried Better Content Archiving for Confluence? That is a de-facto Content Lifecycle Management app for Confluence for many years now. It provides you with customizable archiving and content monitoring/notification rules for not viewed, not updated pages and archives the ones you specified…

@symeonidisfx I collected the ways to archive Jira issues in an earlier blog post, I think it is still accurate. On top of that, 2 Solution Partners built interesting solutions for archiving Jira issues in PDF and PDF/A formats that are stored long-term in Document Management Systems. (The issue contents are still…

@Dan Allenby Better Excel Exporter for Jira Cloud comes with a built-in set of Jira Service Management reports like: * Service Request Status * Service Request SLA Report * Service Request Approver Report * Change Status Report * Customer Satisfaction (CSAT) Report * Incident Categorization Report Browse report samples and…