Karl from Ricksoft Specialist

Hi @Mariia_Domska_SaaSJet Great article! Just to add up, this is a really thorough breakdown: the DORA Classification / Root Cause / Financial Loss Estimate fields you're walking through are exactly the kind of data that ends up in Jira once a workflow like this is built. One thing worth flagging alongside the audit trail…

@Javier Martínez There's no REST API that lets you introspect an existing token's attributes (type, scopes, creation date), API tokens aren't "queryable" that way once created. The only place to check is the management UI: go to https://id.atlassian.com/manage-profile/security/api-tokens while logged into the account that…

Hi @Mikel WHIPPLE Each recipient type you add to a notification scheme event (e.g. "Assignee" and "Group Custom Field Value") is evaluated independently, so here's how your scenarios play out: No assignee, only the group configured: Only the group gets notified. Jira doesn't fall back to notifying the whole group in place…

Hi @suryags , @Jānis Vinters , Confluence doesn't support cross-instance space sync out of the box, and CONFSERVER-40456 is still open, so native support isn't coming soon. For teams running Confluence Data Center who need bidirectional sync with a Cloud instance (not just a one-time copy like Bob's CLI tool), we built…

Hi @Elena_Elevatic Great writeup! automatically converting global Metadata sets into Content Categories on migration removes one of the more tedious manual steps. One thing worth flagging alongside it: metadata surviving the move solves the classification/governance layer, but the content underneath the actual spaces and…

The "decide what you're hunting for, scan everywhere including history, keep the receipts" framework is a solid checklist . the page-history point especially, since that's the part most manual cleanups miss entirely. One thing worth separating out: this tool (and any DLP scanner like it) is fundamentally reactive. it finds…

Hi @Komatsubara there's no official setting to customize, reorder, or hide types in that picker. The field admin docs cover contexts, configurations, schemes, and screens, but none of them touch the type picker itself. The only lever that changes what's offered is apps, a Forge app can register a new field type so it shows…

Hi @Natalie Lok The Company Hub's URL is a fixed system path .../wiki/company-hub — and it doesn't change when you rename the hub. Renaming (Manage → General tab → More Actions (…) → Rename) only updates the display name shown in the navigation and inside the hub itself, not the URL slug. I checked the current Create and…

I agree with @Justin and @Anwesha Pan on the certification/stakeholder-management topic. I'll add the angle that actually got me into PM: coming from QA. If any part of your monitoring/reporting work involves catching discrepancies before they become someone else's problem, you already have the instinct PMs need most which…

Not just you, this is the exact gap I keep running into embedding AI into day-to-day PM/QA work. The pattern I've found: the risks that live "in someone's head" are almost always the ones tied to a dependency on another team, because that's precisely the info a person doesn't think to log until asked directly, it's not…

hey @Mythreyi chandoor , The behavioral-pattern points above are good, but I'll add something more mechanical that's worked for me running QA/PM across multiple Atlassian instances: don't watch any single signal in isolation, correlate two or three, because each one alone produces too much noise to act on. Concretely: I…

Hi @Grzegorz Kostecki , Native Jira doesn't have a true per-person capacity view , capacity in Plans (Advanced Roadmaps) is set at the team level (velocity for Scrum teams, weekly hours for Kanban), not per individual. The workaround people actually use in practice: create a separate "team" in Plans for each individual…

@Vamsi Krishna BS , Taking these one at a time: * Is ownership attributed to the company or classified as personal use?* By default, personal, even if you sign up with a work email, you own the individual Atlassian account, not the company. This is true unless/until the domain is verified (see below). * Legal…

Hi @Ann Pielli , This is expected behavior rather than something you're missing in configuration. Jira's Timeline groups work items under the site's parent work type, which is Epic by default. Items without a parent of that type simply won't render there. Two ways around it depending on what you're trying to achieve: * If…

Hi @김대현 , A few things worth checking, in order of how often this actually turns out to be the cause: * Field context vs. project scope: the custom field's context needs to explicitly include the project(s) where you expect the notification to fire. If the context is scoped narrower than you think (e.g. limited to certain…

 Hey @Komatsubara , This is expected. the create field dialog defaults to a curated shortlist of the most commonly used types, not the full set. Look for an "All" filter/toggle at the top of the field type picker (it's easy to miss since it doesn't look like a filter at first glance). Selecting that will show you the…

The "custom form fields" confusion point is real, and it matters for audits too — weak employee awareness and incomplete evidence trails are consistently among the top reasons organizations fail ISO 27001 audits, alongside the documentation gaps you're solving for. But training fixes "where does this go," not "who can see…

The "what's classified and who can read it" question is the right one, and it's getting measurably more expensive to ignore — Verizon's 2026 DBIR found unsanctioned AI tool use has tripled to 45% of the workforce, adding roughly $670K to breach costs when it's a factor. A plain custom field is just plaintext to anything…

Good breakdown, and the free-text field warning is the one worth taking seriously — PHI landing in a description or comment is usually the actual violation, not a missing audit trail. Worth the context: healthcare breaches average $7.42M per incident, the costliest of any industry for 14 straight years (IBM's Cost of a…

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hey guys, former TPM and PM here. At least from my experience before shifting to product management, there's an overlap between these two terms, program manager is a generic term that oversees multiple set of projects that can vary from digital transformation to special projects -- the project is not tied up to a specific…

Hi @Rana Abdel Hady Welcome to the community!

Hi @akari ono and @Jennifer Choban - HeroCoders Thank you for choosing to explore our application, and we’re excited to support you as a partner in your journey and operations. Regarding your question about displaying custom fields created with Secure Custom Fields in the portal, I’ve compiled a few troubleshooting steps…