Pears Whims Specialist

Exciting update! Based on everything we’ve learned from helping teams with compliance, we’ve built an app to make audit tracking and regulatory alignment even easier. Cat the Compliant is now generally available, designed to help teams navigate SOC 2, ISO, and other compliance frameworks - all within Jira. Huge thanks to…

Hi @NAREIN CM , It looks like there have been three potential solutions provided for your issue with filtering issues based on a 5-digit number. I’m curious if any of those solutions helped you resolve the problem? What has been your experience so far, and would you recommend any specific approach? If one of the answers…

Hi @Berat Altunhan , Just checking in to see if you’ve made any decisions or plans regarding your migration from Jira Cloud to Data Center? Anything You may share from Your experience and learnings? As we navigate the topic, would you consider accepting one of the responses as the accepted answer? This can help others in…

Hi @Nidhi singh , I just wanted to check in and see if any of the suggestions from the community helped you resolve the issue of tracking due date changes. If you’ve found a solution, feel free to share or accept one of the answers. It helps others in the community find the right solution quickly. Let me know if you need…

Hi @alexei , I wanted to check in and see if any of the suggestions helped you with the issue of label inheritance when cloning test cases. If you found a solution, it would be great to know, and feel free to accept any of the answers if they resolved your problem - it helps others find solutions faster. Looking forward to…

Hi @Nidhi singh , Just checking in to see if any of the suggestions from the community helped you resolve your issue with tracking due date changes in Jira. If you found a solution, it would be great to know - especially if you’d like to accept any of the answers, as this helps others find solutions faster. Let me know if…

Hi @Dhinesh Dhanapal, I just wanted to check in and see if my suggestions helped you resolve the issue with installing your Atlassian Connect application? If you’re still facing any problems or need further assistance, feel free to provide more details, and I’d be happy to help you troubleshoot further. Best regards, Pears

@Hermelinda , I just wanted to check in and see if the solution I suggested helped you resolve the issue with integrating Jira Service Management projects into Notion? If you’ve found a solution or if you’re still facing problems, feel free to share, and I’d be happy to assist further. Best regards, Pears

Hi @jay , I wanted to check in - did the solution provided help resolve the issue? If so, would you consider marking the issue as answered? This helps others who may face a similar problem find the solution more easily. Let me know if you need any further clarification. Cheers, Pears​

Hi @Jeff Anderson , Great to hear that you’ve resolved the issue and found a way to generate the trial license for your migration! Since the solution has been found, would you consider accepting one of the answers (including your own) as the accepted solution? Doing so will help other users quickly find the resolution when…

Hello, @João Pedro Gomes Ramalho . May you please let me know if the solution help You to progress on Your case? Best of luck, Pears.

@[deleted] , hey Was Your able to recover Your account? Would You like to share Your story? Cheers, Pears.

@Aurora Romanucci , I’m afraid you’re in a bit of a difficult spot: * Team-managed projects offer you flexibility, but they don’t allow for the detailed visibility controls you need. * Company-managed projects provide the ability to solve the visibility issue with tools like Issue Security Schemes but come with added…

Thanks for the update @Heiko Lotz! Well done, seems You can accept Your own answer as it resolved the case. Stay awesome, Pears.

@Thomas Schenkel thanks for sharing more details, If the story is finished from a development perspective but still awaiting final approval, you could consider changing the status category from "Done" (green) to "In Progress" (blue) and labeling it something like "Waiting for Acceptance" ( or "Acceptance," or "Stakeholder…

Hi @Aurora Romanucci , Glad to see You've asked! I hope You gonna have positive experience with this Vibrant community! To manage visibility of “Done” issues while ensuring that different subgroups within your team only see relevant issues, here’s a combination of Issue Security Levels and Automation that can help: Set Up…

Hi @Heiko Lotz Just to clarify, there is no re-index option in Jira Cloud, as indexing is managed automatically by the platform. More details are in https://community.atlassian.com/t5/Jira-questions/Can-t-re-index-Jira-Cloud/qaq-p/613607 If your object type “Kunde” shows 1006 objects but no objects are visible, consider…

I wanted to provide an update on my original question for those in a similar situation. As of now: * I haven't received any direct feedback from the admins regarding expedited approval, but ongoing community contributions appear to be important. * I was able to achieve Rising Star status, which seems to be a prerequisite…

Hey @Thomas Schenkel , Great question, let me try elaborate here. Background In Jira, status categories are used to group workflow statuses into three broad stages of progress: * To Do (Grey): represent tasks that have not started yet. Examples include "Backlog" or "Ready for Development." * In Progress (Blue): indicate…

Thank You jay! Great it did help!

Hey @jay , Thanks for reaching out. World of the IDs Attachment ID (10050): This is the ID you get when you upload an attachment via the Jira REST API. It’s used within Jira for referencing attachments within the issue itself. Media ID (16ffe152-698f-5ed8-aa8a-f04b90f0c748): This longer, GUID-style ID is used within the…

That's awesome. Thanks for the update, Glenn!

Hi @abhinash t Apologies for the oversight in my previous message - I completely missed the point about you using the Assets platform and was answering as if You are managing issues. To that point, I was referring to labeling that works in Jira Data Center as per this documentation:…

Hi @Glenn Bousfield , You seem to be on the right track. The API syntax you’re using is mostly correct, but there are a few things to consider: * If you’re able to upload files from the browser, it suggests that your permissions and API endpoint are set up correctly. * The issue might be related to the syntax or the…

Hi @abhinash t , To achieve your goal of sending a single notification for multiple assets with warranties expiring in 60 days, you can try the following approach: Bulk Labeling with Automation * Set up an automation rule that checks for assets with warranties expiring within 60 days. * Instead of sending a notification…

Hi @[deleted] , I recommend checking out this guide from Atlassian: https://support.atlassian.com/atlassian-account/docs/troubleshoot-login-issues-with-your-atlassian-account/ It covers various steps you can take to resolve login and password recovery issues. Best of luck, Pears.

Hi @João Pedro Gomes Ramalho , Can You please try one of those approaches, and let me know if any of them work. strftime SQL lite can support a built-in function strftime: SELECT strftime('%H:%M:%S', AVG(time_in_status), 'unixepoch') AS formatted_duration FROM your_table; casting Your original query may not be working…

Hi @Jeff Anderson , Regarding your situation with upgrading Jira to version 7.6 for cloud migration, here are a few options to consider: Check for Overlapping License Periods Review if any earlier versions of Jira 7.6 overlap with your expired license period. If so, you might be able to use that license to perform the…

I took a guess that the ability to leave a comment during a transition might be tied to the presence of certain fields in the transition screen, such as whether or not it includes comments. In my environment, I couldn’t verify this quickly - yet that's why I did mention the environment. As for the output of histories and…

I am happy to help 🤜🤛.