Pears Whims Specialist

@jay, If I understand You may seek ways to impersonate another user via API. I am afraid this is not supported. Please check these posts and feature requests linked: * https://community.atlassian.com/t5/Jira-questions/How-to-add-a-comment-in-jira-as-another-user-through-jira-api/qaq-p/2550536 *…

Hi @jay , Great You are making progress! Let me try to capture how I understand the follow-up question. You are able to use Transitions: result.changelog.histories[].items[] * You may capture transition * content of the comment But the comment author is missing there. If this is the case, I can see that…

Hi again @jay , Issue may be due to the attachment field missing on the transition screen. Adding the field shall resolve the issue for both UI and REST transitions. For the details, please check this post https://community.atlassian.com/t5/Jira-questions/How-to-attach-document-when-resolving-the-issue/qaq-p/1954869…

Hello, Recently threre has been a similar question raised here https://community.atlassian.com/t5/Jira-Work-Management-Questions/Es-posible-integrar-los-proyectos-de-gesti%C3%B3n-de-asistencia-a/qaq-p/2798722#U2798743 Posting this as potentially an answer can be found in linked thread. Pears.

Hey, @Hermelinda I had to translate your question to understand it. I found there’s a similar question that was raised earlier https://community.atlassian.com/t5/Jira-Service-Management/JSM-to-Notion/qaq-p/2413820. Notion Documentation. Jira Sync. To quote their docs: You can create a Jira service account to set up Jira…

Hi @jay , I spent some time working on a solution, and unfortunately, I can’t provide an out-of-the-box answer. It seems this may not be directly supported by Jira. You might need to work with the changelog entries for the issue, which you can retrieve via the REST API: GET rest/api/3/issue/ISSUE-KEY?expand=changelog Key…

Thanks for accepting the answer!

Hey @jay Glad it did work! User Interface Solution - Activity Tabs In the Activity tab, you may find transitions and comments displayed together. Mind there might be a pitfall with this approach: Jira may group actions that occur close together in the activity stream, making it difficult to isolate comments added during a…

Hi @Sabrina Casas Sansão , To read Your question I used translation to help understand it better. Here’s what I gathered: Your Question (Translated): Hello, I created an automation where, when a card is moved, it is cloned. So far, everything is working correctly. However, I am having trouble getting the comments to be…

@jay, hey. The question has been answered here https://community.atlassian.com/t5/Jira-questions/add-a-comment-while-changing-issue-status-by-REST/qaq-p/590930 Cheers, Pears.

Hi @Prashanth Sripuram There are a few ways to add an email chain as an attachment to a Jira ticket, which can help keep all participants and watchers informed: Export the Email Chain as a File • Most email clients allow you to export an email chain as a file, which you can then attach to your Jira ticket. • Once you’ve…

Hi @NAREIN CM , @Nikola Perisiccorrectly mentioned that JQL does not support regular expression, this approach is a dead end. Yet there is an alternative solution to Your ask. If you're looking to filter issues with a 5-digit number in the issue key, you can use the following approach: issuekey > EXAMPLE-9999 AND issuekey…

Hello @Dhinesh Dhanapal It sounds like you're running into issues when trying to install your application using Atlassian Connect. Some other people have experienced similar problems, so you’re not alone. Similar issues are reported in community earlier. *…

Hi @Berat Altunhan , Migrating from Jira Cloud to Data Center can be quite a complex process, especially depending on the scale of your organization. For larger setups, unexpected challenges are almost inevitable, and migrations can take months to complete. One key point to note is that not all Jira features translate…

Atlassian has made it clear that the future is in the Cloud, with ongoing development focusing on integrating Data Center capabilities into their Cloud offerings. While Cloud may not be the perfect fit for highly regulated environments, it’s becoming increasingly attractive due to enhanced features like data residency…

Hey @Bhanuprakash To achieve the requirements you mentioned: * Restrict logging work when the Original Estimate is blank: Use a custom ScriptRunner Validator to check if the Original Estimate has a value before allowing work logs. * Enforce a maximum of 16 hours in the Original Estimate: Implement a ScriptRunner Validator…

Hey @Nidhi singh JQL does support the was function, which may meet Your needs for tracking due date changes And on this topic You may find this thread helpful: https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-to-find-Jira-Issue-Due-Date-changes/qaq-p/1968959 In this thread, various approaches are discussed,…

Hi Alexei, When cloning a test case in Jira, labels are inherited by default. If you want to remove the inheritance of the labels field, here are few solutions that may be working, depending on Your setup, environment and apps available. Automation Rule with Autiomation for Jira * Set up an Automation Rule to clear labels…

Hi @some guy, Let’s break down what your query is doing: labels NOT IN (AAA, DDD) This part excludes any issues that have labels AAA or DDD. labels IS EMPTY: This part includes any issues that have no labels at all. NOT (labels IN (AAA, BBB, CCC)) This ensures issues with the specific combination of labels AAA, BBB, and…