MJ Valencia -drawio diagrams- Community Champion

Hey! Thanks for flagging this. the issue has now been fixed. You can find more details here: https://github.com/jgraph/drawio/issues/5597 If you run into any further problems, feel free to raise a support ticket and we'll be happy to help!

@Anwesha Pan I'd love that so much! If you're ever in Portland soon, please reach out to me. I'd be more than happy to grab a coffee with you (and maybe some Colombian pastries) over a good chat :)

I love Barefoot!!! Good choice 

It's nice to see you again @Dave LIAO I love that you brought this up, we had a quick chat about coffee during the Builders Summit in California recently. I have to be biased here and I have to mention my husband's specialty coffee shop! Located in Portland, Oregon with two locations and in Amherst, MA. It's called Futura…

@Zhung Ping Ooi I was just going to suggest that fix. Glad it worked for you :) if you have any more questions about draw.io, please don't hesitate to reach out to me. P.S. thanks for using draw.io ;) Best, MJ

Hi @Susana Martin I'm sorry you're running into this issue. Could you please try clearing your browser cache and cookies (this is the most common fix)? Alternatively, try opening the page in a private/incognito window or a completely different browser if you want to instantly rule out any local caching problems. If you…

You might have the set up for "swipe to go back" then. If you find yourself constantly hitting this problem across all websites, you can turn the gesture off permanently in your system settings: * Go to System Settings (or System Preferences, depending on your macOS version). * Click on Mouse (or Trackpad, if you're…

Hi there, @Ofe Ivharue! Before I try to offer solutions, I have a quick question: Which browser are you using? That behavior, where swiping left acts as a back button, is usually a gesture built into your browser or computer's operating system (especially if you're on mac with a trackpad or magic mouse). I'm suspecting…

@Mario GELES he was definitely a great sport about it! 

I just want to add that watching all the videos was so fun!!! Congrats to the winners! 

Psyched!! Thank you!!! 

Thanks for loving draw.io @Staffan Redelius ! :) 

Thanks @Andreas Springer _Seibert Group_ :)!!! Heh 

Thank you so much @Jens Schumacher - Released_so ! :) 

@Mia Tamm _Simpleasyty_ Thanks for watching! We really enjoyed creating this :) 

I love this!! Congrats everyone :) 

Hi there @dulvinw :) If you see that error when trying to create a diagram, make sure you have edit permissions on that page/space. Also, sometimes, clearing your browser cache or trying an incognito window helps if it's a one-off error as well. Could you run a quick test for me?: Open a Confluence page, click Insert →…

@Kristine Barnes I understand why this is frustrating and that efficiency is important to you. Ideally, for this purpose, everything embedded on a Confluence page would display seamlessly in Present Mode. Yet, the issue isn't with draw.io itself, it's about how Confluence Present Mode handles embedded content. As I…

Hi @Kristine Barnes :) Thanks for bringing it up. When you put a Confluence Cloud page into Present Mode, some types of embedded content won't be displayed the same way you see them on the published page, perhaps why you're seeing the blank space. Would you be open to trying the following? Open it directly and use the…

Glad I was able to help! Happy diagramming ;)! @Matias Cravero 

Hi @Matias Cravero :) The “Embed draw.io diagram” macro works best with publicly available URLs. When embedding private Google Drive files, authentication often fails, this is likely the cause of the error you’re seeing. As a workaround, instead of embedding directly from Google Drive, try uploading your diagram into…

@David Hultin You can message our support channel with this email support@draw.io. We typically reply within 24 hours. Below, David has asked if you could kindly supply the full storage format of the page so support can recreate the problem. Thanks :) MJ 

Hey there @David Hultin ! Hope you're doing well. Thanks for sharing so many details of what you're seeing and your process here. Perhaps the white space below embedded diagrams can be that Confluence is reserving more height than the diagram actually needs. A couple things you can try: 1. Check the viewer size in the…

Hi there @Yi Lin LIU , Thanks for reaching out. It sounds like Confluence still thinks there are unpublished changes on the page, even though you don’t see any. This can sometimes happen if the diagram is embedded in a different macro/container than expected, which might explain why you’re seeing it in the “wrong”…

Hi @sravani vennapusa :) Are you using draw.io in Confluence Cloud or are you using the stand alone version? 

Yes! I love this! :)

I love this!! Being an Atlassian Champion is the best :) 

Hi Kashi! :) First of all, welcome to the wonderful world of Confluence! Creating an org chart is such a great way to boost team visibility and alignment, and there are a few solid ways to do it. If you're looking to include things like photos, project info, personal notes, branding, and more, draw.io's a perfect fit.…

Glad I was able to help! :) Happy diagramming! 

Hi there @Amit Kumar :) I see you've already tried to work with Confluence's version history. draw.io has its own built-in revision history so you don't need to revert the entire Confluence page. Try opening the page containing the diagram, click on the diagram itself and choose the pencil/edit icon (this will open your…