Nikola Perisic Community Champion

Hi @mohanarao I've removed the sensitive info from your post. If you are on free tier, accounts get deactivated for 120 days of inactivity.I've requested support from Atlassian.

Hello @Areopagus Do you have an identity provider? Managed accounts are usually handled by identity providers (Okta, Azure AD, etc.)

Hello @sharvani mehrish Here is how I did the integration of SNow and Jira: * From Jira side I created a webhook for create/update/delete events * I've created the integration user and generated their API * I've also created automation rules for handling the attachments from Jira -> SNow Everything else was handled by our…

Hello @Toura Nobles You can refer to this page: https://community.atlassian.com/forums/Jira-questions/Work-Items-as-Sidebar/qaq-p/3153328

Welcome @Golden Glow Cleaners ! * For managing different teams, I use different boards. Developers are working mostly with Scrum, business teams use Kanban. For complexity, I consult the users that more than 5 statuses in a workflow is already creating a complex workflow. It's about the processes of these teams and how…

Hi @Elisabeth Boehm You need to check with your organization admin for your Confluence license, because you are missing one.

As mentioned before, this is doable with the global hierarchy, which is not available for Standard tier:https://community.atlassian.com/forums/Jira-questions/Issue-Types-and-Hierarchy/qaq-p/2936587

Hi @Jira user Please refer to the previous answer from your question, so we avoid having duplicates. As previously mentioned, this is done with configuring the global hierarchy which can be found…

Hello @PLaksh11 Please include the script in your comment.

@Jira user As @Trudy P Claspill already mentioned, this is regarding the hierarchy levels.

Welcome @Felix Malinowski For everything that seems suspicious to you, you should report such behavior to Atlassian here: https://www.atlassian.com/trust/report-abuse Atlassian doesn't have any information other the one you give it. Also, is anyone else from your organization an organization admin as well? Check with them,…

Hi @Anandhi Arumugam _Cprime_ Atlassian has its own place for reporting the vulnerabilities upon the penetration testing. You would need to report this vulnerability, they need to verify it and upon that, they would apply a fix. You can report that in here: https://www.atlassian.com/trust/security/report-a-vulnerability…

Hello @Jira user Have you checked your work type scheme if you are using company-managed Jira space? Make sure that Story work type is there. If it isn't, you would need to add it to your scheme. Before you do that, check if your work type scheme is being shared with any other spaces.

Hi @Anurag Vipin Vaidya Bear in mind that this only needs to happen for the Sub-task B.

Welcome @Tejal Malusare Customer service management is suitable for those who explicitly want to have the communication with the external customers. Atlassian is very direct about their data security and how the data is being handled. It offers a landing page that is highly customizable and it has it's own ready to go AI…

Hi @Julia Gracia You can reference here: https://community.atlassian.com/forums/Jira-Service-Management/Asset-Managment-for-Jira-Alerts/qaq-p/2334017 This is not out of the box feature, as it also has a request here: https://jira.atlassian.com/browse/JSDCLOUD-16536

Hi @Karmandroid Singularity Rovo was giving the Java formated code which is not supported by the automation. Back to the automation setup: * Trigger: Work item created * Edit work item fields: Description * If summary contains Badge two sub-tasks are created for Triggered work item * For most recently created work items…

Hello @Raina Have you tried with the incognito mode and clearing your cache?

Hi @C_ Dicker You would have to see that information from the Comala vendor. As for the other apps, you can always start a free trial and cancel it anytime for each of the apps either if they are paid or unpaid.

Hello @Adam Walczak The message is pretty straightforward. This means that the the app from the vendor's side is not functioning properly. Is this the application: https://marketplace.atlassian.com/apps/1222748/time-to-invoice-worklog-reports

Hello @Thorsten Schöning For your own changes, there is a personal settings. There are two types of notifications: Email preferences Default notifications Since you have mentioned that you are getting spammed with in product notifications, you should check the default notifications. But before that also check the You make…

Hi @Shubham Yahoo The first picture that has been attached is already creating bad UX, at least for me. Bloated screen with sub-screens, sections and more. It needs to be more simplified. Different users with different roles have a different UX. Developers for example do not like to update the status each time, they do not…

Hi @Jonas Gruber Is this the desktop app that you are currently using? Have you tried with chrome extension? If it doesn't work with the extension, try in incognito mode or clearing the cache. I see that the request for an Atlassian support engineer has been started. If none of the previous steps doesn't work, wait for…

Cancelling every app, removing users from all groups, the grace period...I mean I get it. Atlassian does this for governance purpose. However, this needs to be much more easier for us admins. Plus why the grace period is so long? I have a test instance with more than 20+ organizations. I want to delete most of them, but I…

Hi @VENKATESWARLU KURUVA If the account already existed, the error message for the site they are trying to create would be different. As for the service issue, there are incidents but they are regarding incoming emails.

Hello @David Pourshafiey You need to apply for the early access which contains questions that you need to fill out. For more information, this is the post: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/The-tree-view-is-now-generally-available-Premium-plan/ba-p/3249554

Hello @Cmaj7 Have you tried creating your site when you are in the incognito mode as well?

Hello @Jeremy_Rampe First, you need to add team/s to the workforce management. Then when requests are being created, in the Team field, you need to assign the team (make sure you have Team field added) to the screen. Only then, you will see the capacity of each agent. I've created a video on this topic that you can…

Hello @Wd Lewis I've researched on what is WDL Enterprise, and my findings is that it focused on forecasts and insights. Jira doesn't have that machine learning prediction feature, since it's a project management tool. You mentioned programs - this post may help you…

Hello @Kotagiri_ Haritha In your workflow and your transition you need to add the Validator, choose the field and also what the error message will be.