Nikola Perisic

Hello @Adrian Woods * Have a good homepage with some quick links added such as content table search macro, so the users can navigate faster when they land in your knowledge base * Have a clean structure in your sidebar - use folders when needed * Utilize Confluence whiteboards when you need to specify a logic, decisions,…

in What are some of your best tips to managing Knowledge Bases in Confluence without paid apps? Comment by Nikola Perisic January 15

Customer notifications and the option Public comment was made all customers involved will receive this notification. By default, request participants receive the same notifications as the reporter. In your case, at least supervisor needs to be an agent who will approve the statuses. Other than that, they cannot approve the…

in How do you handle it when a customer needs approval from another employee? Comment by Nikola Perisic January 15

Hello @Antonia This can be handled by adding the approval system to your statuses of your workflows. You can check this out: https://www.youtube.com/watch?v=vEs0CLdsuZA The documentation from Atlassian only exists for Data Center but not for the Cloud as well.

in How do you handle it when a customer needs approval from another employee? Comment by Nikola Perisic January 15

Hello @Paul Sexton Did you try other troubleshooting stuff like clearing the cache and starting in the incognito mode? Also, what do you see from your browser development console (press F12 and go to Console), any errors?

in Cannot disable 2 factor authentication Comment by Nikola Perisic January 15

Hi @Sébastien OZANNE Sprint field is being controlled by Manage sprints permission in your company-managed projects. Ranking work items in a sprint is being controlled by Edit and Schedule issues permissions as well. You want to remove the group from the Manage sprints permission in your scheme.

in How can I restrict the use of the “sprint” field? Comment by Nikola Perisic January 14

Hello @Darren Ward You can check the compliance for Loom here: https://support.atlassian.com/loom/docs/gdpr-compliance/

in Data privacy policy for loom videos Comment by Nikola Perisic January 14

Welcome @João Arnoldo Eger Yes, you need to connect Github Actions to jira and also make a commit message that will contain the work item key.

in How to enable the Deployment tab? Comment by Nikola Perisic January 14

Hello @Claus Østergaard Pedersen Are you referring to the cloud or data center? On the cloud the application updates are pushed by the vendors themselves, while on data center, you would have to manually update the applications.

in Why do some third party apps require manual update? Comment by Nikola Perisic January 14

Hello @Vicky Pagnaer The restrict transition was intended for that specific use case - users that are part of a certain role, group should not see this transition. Why this information needs to be shown to the users that are restricted to see the transition?

in Jira status transition restricted but not visible to users Comment by Nikola Perisic January 14

Hello @sakshi Please be more specific. Which Jira you cannot open? Do you have the license for Jira?

in i need this open app Comment by Nikola Perisic January 14

Have you checked this article? https://www.postman.com/api-evangelist/atlassian-jira/request/ep9zobc/get-options-for-field

in API error Comment by Nikola Perisic January 14

Hello @Johan Theunissen According to https://support.atlassian.com/confluence-cloud/docs/get-to-know-the-new-and-simplified-content-layout/ this feature is still in Beta release. You might be missing it because you were selected as closed beta user for testing purposes and this was then passed to another group of users.

in I can't see the breadcrumb Comment by Nikola Perisic January 14

I do understand that you have concerns regarding the security of the data which is something that every company is concerned about. However, I only have the information that is provided by Atlassian and their articles. If you have some more in-depth questions, I would suggest raising a support ticket for Atlassian. I am…

in AI training opt-out Comment by Nikola Perisic January 14

Welcome @Addakula Sri Sai Venkata Lalitha Yasonadh Yashwanth Error message appears to be legit referring that your payload is invalid. What is the body of your request? What were you trying to do with the request?

in API error Comment by Nikola Perisic January 14

Hello @Vishal Sahu The idea of the power-up is interesting indeed. I find Chrome extension and voice call interesting. Here is my feedback: * I was confused on the basic part and that is how to use the power-up - here I would make a small video explaining how it works. Based on pictures, I got the idea, but I didn't…

in Looking for feedback: Gennie - A voice based AI assistant for Trello Comment by Nikola Perisic January 14

In Atlassian Rovo, chat history is automatically saved and accessible for 30 days. If your chat history is missing, it may have been deleted, reached the 30-day limit, or be due to a temporary technical issue.

in Rovo Chat History Comment by Nikola Perisic January 14

Welcome @Joaquin Fernández Madrid and happy new year! When you click on Ask Rovo, and when you expand it to the full screen, you should be able to see your history on your left sidebar.

in Rovo Chat History Comment by Nikola Perisic January 14

Hello @Len Referencing https://www.atlassian.com/software/bitbucket/features/ai there isn't a specification to disable, rather enable the AI, but the logic is the same: To activate AI in Bitbucket Cloud: * From your workspace, select Workspace settings. * Under Atlassian Integrations on the left sidebar, select AI. *…

in AI training opt-out Comment by Nikola Perisic January 14

Hello @Claire D One Voice 403 error is for permission related code. Check the access to the board that was given to the user.

in Trello for mac : error 403 (France) since yesterday general bug Comment by Nikola Perisic January 13

Hello @Olivier GIRAULT To which other tabs do you go? What type of filter you have created - is it a regular or the quick filter,JQL filter for swimlanes (if this is a company-managed project)?

in applying my board's filter to other tabs Comment by Nikola Perisic January 13

Hello @Annika Schmidt Regarding what will happen during conversion could be found here: https://community.atlassian.com/forums/Confluence-questions/Then-what-happened-if-I-click-Convert-page-From-Legacy-editor-to/qaq-p/3132847 You will not use any content, the editor will have minor changes.

in Legacy Editor: eligible page cannot be converted to Cloud Editor Comment by Nikola Perisic January 13

Hello @Akanksha Acharya From https://confluence.status.atlassian.com/ Confluence is operational. From your screenshot I can see that you don't have the access to the Confluence product at all. Check with your admin if they have assign you the Confluence license for your site.

in I am unable to access conflence Comment by Nikola Perisic January 13

Hi @Direction There is an incident, but Atlassian didn't update their page, yet this graph shows that Trello has been down since

in URGENT-no access to my board this morning Comment by Nikola Perisic January 12

Hi @Jason All users are facing this issue. This was from the Atlassian's status page:

in I cant access My TRello Boards - When will it be restored Comment by Nikola Perisic January 12

@felix Still, Atlassian should have written the update.

in Is trello down? Comment by Nikola Perisic January 12