Nikola Perisic Community Champion

Hello @Neha Manchanda You can do this. You need to set your scenario, in this case it would be a default scenario that would look like this: "You are a sprint review assistant that will help users to analyze sprint completion rates along with committed and completed story points, identify issues that spilled over, and…

Hello @David Yu Atlassian is correct when they have mentioned that this is for the external customers. For regular JSM projects, you would have the option of Customers where you would grant access for your internal customers. This doesn't exist in CSM project. Even though there is Service Desk Customer role that you can…

You need to be a Jira admin to see all of the filters. For Curl, you can try: ============================================================================ # CONFIGURATION - Update these variables with your Jira credentials # ============================================================================…

Welcome @khalil_bargaoui From Atlassian Status , There aren't any active incidents for Confluence. Try switching to a different browser - Google Chrome is fastest out there.

Hello @Adam Sterrie , you can try with this Python code: import requests from requests.auth import HTTPBasicAuth import json from datetime import datetime import sys # ============================================================================ # CONFIGURATION - Update these variables with your Jira credentials #…

Okay, have you seen this article: https://confluence.atlassian.com/servicemanagementserver/managing-access-to-your-service-project-939926273.html

Hello @Dominik Schanz In your service management project, have you checked the Customer permissions? Make sure that the first checkbox is checked. The other options are according to your needs.

Hello @JZD You got my vote. The vote number shouldn't be below 200, otherwise Atlassian won't be considering it to be added to their roadmap. 

Hello @Agransh.Anand When you are archiving an Epic that has child work items linked to it, Jira asks you if you want to archive the Epic only and gives you the option to archive the child work items as well.

Unless you are the organization admin yourself, no. If you still don't know who that is, you can ask Atlassian support to check that for you by sending them a query here: https://support.atlassian.com/contact/#/

Hello @Wonmi Son This message is telling that you don't have access to your Confluence instance. You need to ask your admin to assign you a Confluence license for your site. 

Welcome @Amit Katz Double check the Assignable Users permission - if this is a company-managed project. Have you typed the user in your backlog?

Hello @Amit Patil From where are you looking for to change the assignee, while creating a ticket? while viewing it? In case that the Assignee field is not being shown, you need to check your Create, Edit and View screens if you are a Jira administrator and using company-managed projects. You also need to have Assign Issues…

@Puneet Upadhyay Is this error showing on the other Jira spaces as well, or only that specific one?

The thing is that Rovo is now being used instead of virtual service agent. And all of the redirections are leading to Rovo.

Hello @Jyoti Kumari Natively in Jira no. Jira was designed to show the history change of the issues. You cannot do this even with ScriptRunner, because this is hard coded. Closest solution to this is to add a work item security scheme and include security levels where only the users of a certain project role will be able…

Hello @Natalie Keane The Gantt chart that you are referring to now is called Timeline and you can export the Timeline to a jpg or csv.

For the widget side you are correct that it requires a default request type. The agent within a project can be created when you first disable the one that you are using in your current project and create it it again. The picture that you have showed me, everything you is done from there.

The image is fine and is showing the agent that has been added to the service space. Where the default request type is showing for this agent?

Hello @Puneet Upadhyay First, make sure you are using Rovo chat for this. Then give it a simple prompt: "Create 3 sub-tasks under the work item key <insert your work item key here>"

I see, have you tried creating the agent from the project itself instead?

Hi @Miguel Pinel What is your process of creating an agent in JSM project? It didn't ask me for a request type at all. 

Hi @george_bullock As I am not aware how PDF meta data works, this article might help you out: https://www.eficode.com/blog/how-rovo-agents-can-unlock-value-in-your-atlassian-suite#:~:text=The%20Agent%2C%20powered%20by%20LLMs,potential%20of%20Agents%20across%20industries

Hello @david gue When you say key values to a file, what do you mean exactly?

@Jalil that depends on the job market in your area. Do a bit of research on it with LinkedIn, with other job sites and based on that you will know.

Welcome @Jalil ! Atlassian tools are in different industries, most industries that use it are software industries. Since you are starting to learn the Atlassian modules, you have options like: * Atlassian/Jira administrator - high in demand, but the learning modules are not enough if you don't practice doing it by…

Welcome @Himanshu Mistri * Have you been added to that Confluence space? * Do you have a Confluence license? * Have you tried clearing your cache and starting in incognito mode?

Hi @Adrian Woods ! You also have the option to create your own company hub which will wrap up all of the spaces in one place. With Google Docs, there is an app that allows the two way synchronization with Confluence. As for the Refined, either you need to create your own Forge application if you are knowledgable with…

@Harald Seyr In that case, you need to contact Atlassian support and you can do that through this link: https://support.atlassian.com/contact/#/

I've signed up for previous EAPs and I wasn't given the access to the open beta features, even though I am the community champion. Isn't one of the perks being able to test new features earlier?